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"Breakfast was average. However the hotel was in very good condition. Very clean and staff were great. "

"Breakfast was good. Rooms are poor quality, very old. Things broken in the rooms and nothing staff can do about it but say sorry. The spa is good but restricted to just one hour and also restricted to just the pool, can’t use the nice spa pool without paying another £70 per person per day so be aware of that. The hotel location is good, walkable to the park and ride and each to get into the centre etc. "

"Breakfast very standard self service. Bar didn’t open in the morning as advertised "

"With a late arrival due to bad traffic the welcome and speedy check in were wonderful. Our room spotless and very comfortable. We missed having a small fridge. All the staff were friendly and helpful."

"Room was spacious and comfortable and the room was spotless and a comfortable temperature when we entered it. Staff were friendly and warm and the room had everything that we required."

"Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area."

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"Breakfast and dinner offers are very good. Staff are always helpful and friendly. Basic room which suited my needs and importantly was clean."

"Incredible breakfast. "