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"The carpet in the room was filthy - does it ever get vacuumed, let alone cleaned? Only one pillow per person and one roll of toilet roll for 3 people for 2 nights! Restaurant and bars on site are very expensive and as the hotel is out, virtually on its own by a motorway junction, there aren’t really any other options. We only ate in the hotel once, the food was below average, overpriced and the service was ‘disinterestment’. The pool is run by a different company which means you need to book. At the time we booked we were not warned that it was being used for swimming lessons, which is fine, I would like everyone to learn to swim. But please let us know so we can book a quieter time for a more relaxing experience. Would I stay in the hotel again? Definitely not. This used to be a very high quality and well run hotel - what has happened to it? 🙁"

"The staff are lovely. Hotel rooms clean. Issues I had is they are pet friendly so was a lot of dogs in rooms, could hear them barking at night and in the day. Also the room are a little out dated, doesn’t look in good condition although are very clean. The restaurant was 5/10 had a steak was cooked to my request and the food just wasn’t great for me. "

"It was fine "

"Staff were very helpful, to all guests. observed some above and beyond by some staff members "

"Sadly we didn’t have time to use the spa. However very pet friendly and have booked another stay for next year Food in the restaurant was excellent "

"Overall great"

"Lovely hotel. Staff are exceptional. Could have done with biscuits in the room with the tea/coffee. "

"We stayed here for one night, but didn't use the restaurant (there's a Costa and Greggs nearby) or other facilities, so can't comment on those. The entire building looks very new, is in good repair and clean. The room was smart and comfortable. Despite being located close to the A45, it was very quiet. I could barely hear traffic when standing right next to the window. There were only very minor issues: The room's heating was a little noisy (fan noise) when operating, but not terribly so. The card operated door lock was a little awkward to open (we really had to crank the handle hard at the beep). There wasn't a fridge in the room. It looks like there used to be a minibar installed in the TV cabinet, but guess no longer profitable so removed. "

"Lovely grounds, greeted by great staff, complimentary upgrade to state room for anno"