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14 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding
14 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding
14 bedrooms, Egyptian cotton sheets, hypo-allergenic bedding

Guest reviews

3.9/5 Good
150 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping


Explore the area

Popular LocationThe British Museum7 min drive
Popular LocationOxford Street9 min drive
Popular LocationCovent Garden Market10 min drive
AirportLondon (LHR-Heathrow)45 min drive

Choose dates to view prices

  • Deluxe Double Room, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • 6 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Double Room, 1 Queen Bed
  • Deluxe Triple Room

    4.7/5 guest room rating

    Room amenities

    • 8 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Triple Room
  • Deluxe Twin Room

    Room amenities

    • 5 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room

About this area


Located in London's London City Centre neighbourhood, The Pack And Carriage London is in the city centre and near a metro station. The area's natural beauty can be seen at Russell Square and Regent's Park, while The British Museum and Madame Tussaud's Wax Museum are cultural highlights. Check out an event or a game at Emirates Stadium, and consider making time for ZSL London Zoo, a top attraction not to be missed.

Popular Location

What's nearby

  • The British Museum - 7 min drive
  • Oxford Street - 9 min drive
  • Covent Garden Market - 10 min drive
  • Leicester Square - 11 min drive
  • Piccadilly Circus - 13 min drive

Getting around

  • Mornington Crescent Underground Station - 5 min walk
  • London Euston Station - 9 min walk
  • London (LHR-Heathrow) - 45 min drive


  • Zao Cafe - 1 min walk
  • Elixir Bar - 1 min walk
  • Skylight Cafe - 1 min walk
  • Chris's Fish Bar - 1 min walk
  • Escape Sports Bar & Restaurant - 2 min walk

About this property

The Pack And Carriage London

Victorian London hotel in London City Centre, near Russell Square
This hotel features a bar/lounge, a coffee shop/café and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site. All 14 soundproofed rooms have 14 bedrooms and feature free WiFi and Tempur-Pedic beds. Guests will also find Smart TVs, Egyptian cotton sheets and rainfall showerheads.
The Pack And Carriage London offers 14 forms of air-conditioned accommodation with a safe and coffee/tea makers. Each accommodation is individually decorated. Tempur-Pedic beds feature Egyptian cotton sheets. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms


  • Free newspapers in reception
  • Lockers available
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Romanian


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only


  • Designated smoking areas (fines apply)
  • Shared microwave
  • Shared fridge
  • TV in reception

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Tempur-Pedic bed


  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels


  • 32-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle


  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing



Check-in between 1:30 PM and 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10:30 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Tax ID - 291262700.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
Property registration number 30674905

Frequently asked questions

Can I cancel my reservation for free at The Pack And Carriage London and receive a full refund?
Yes, The Pack And Carriage London offers free cancellation on select room rates, because flexibility matters! Please refer to The Pack And Carriage London cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
The Pack And Carriage London doesn't offer parking.
What time is check-in at this property?
Check-in is from 1:30 PM to 10:00 PM. Early check-in is available for a fee of GBP 10 (subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10:30 AM. Late checkout is available for GBP 10 (subject to availability).
Where is this hotel located?
Located in London City Centre, this hotel is within a 15-minute walk of Camden Markets and University College London. Russell Square and The British Museum are also within 1 mile (2 km). Mornington Crescent Underground Station is 5 minutes by foot and Euston Underground Station is 9 minutes.

Guest reviews

Overall score and ratings for The Pack And Carriage London

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem.

Myself and my partner had booked this hotel as we were due to attend a gig for the evening. Unfortunately, the event was cancelled and we still decided to go ahead and stay. Upon arrival we were greeted by two pleasant men, who told us where our room was, the code for the wifi and the details of the free breakfast included in the room. The room itself was very clean, good storage facilities and tea and coffee. Room was quite small, but we were not in our room for long enough for it to bother us. Bathroom again, small but very nice. Walls in room could've done with a lick of paint as were starting to look slightly tired. Location of this hotel for ourselves was fantastic. 5 minute walk from Euston station, which was ideal as we had an early departure, and also meant was easy enough to access the Underground. All in all a fantastic Value for money property which I would return to, not just for its location but for what I believe to be good value for money.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Small hotel in a quiet area of London. Clean modern rooms with a good breakfast in the morning.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020


  • Disliked: Cleanliness, property conditions & facilities
First impressions great, but...

We arrived early and were happy to be able to leave our bags for them to ve put in our room later, therefore we didnt see the room until we returned in the evening. Initially, the hotel has a boutique feel, modern and nicely chosen decor. However, on returning, our first impressions in the stairwell to the room were dissapointing, a little scruffy, dusty and needing a vacuum. The room (a triple) , although looking nice enough had a layer of thick dust around the tea making area, the wall unit and skirtings and bathroom mirror. There was a long dark hair on the bed too! On the plus side, it had a very modern bathroom, nicely decorated and the shower was great. Breakfast...hmmm....so checkout is 10:30, breakfast finished at 9am (pretty sure this wasnt mentioned), on a Sunday too!!! And to be honest we didnt bother as it didnt look that good.. Checking out, the gentleman on reception barely lifted his head, didnt enquire how our stay was, hence my not bothering to give feedback at the time. Reflecting on our previous night stay.at a hotel out at Heathrow, this was pretty dissappointing.

Stayed 1 night in Feb 2020