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Overview of Sunborn London

Photo gallery

Featured image
Terrace/patio
Premium bedding, down duvet, in-room safe, desk
View from Room
Premium bedding, down duvet, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationExcel Exhibition Centre12 min walk
    AirportLondon (LCY-London City)6 min drive
    Popular LocationO2 Arena9 min drive
    Popular LocationTower Bridge11 min drive
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  • Executive Suite (Yacht Dockview)

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite (Yacht Dockview)
  • Classic Room, River View (Yacht)

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room, River View (Yacht)
  • Executive Room (Yacht Dockview)

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room (Yacht Dockview)
  • Executive Suite, River View (Yacht)

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, River View (Yacht)
  • Classic Room (Yacht Dockview)

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room (Yacht Dockview)
  • Classic Room (Yacht Family)

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsClassic Room (Yacht Family)
  • Executive Room, River View (Yacht)

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, River View (Yacht)
  • Junior Suite, River View (Yacht)

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, River View (Yacht)
  • Executive Room (Yacht Family)

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Room (Yacht Family)
  • Junior Suite (Yacht Dockview)

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite (Yacht Dockview)

About this area

London

Located in London's Docklands neighbourhood, Sunborn London is near a metro station and near the beach. O2 Arena and Barbican Arts Centre are cultural highlights, and travellers looking to shop may want to visit Westfield Stratford City and Liverpool Street. London Eye and Madame Tussaud's Wax Museum are not to be missed. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Excel Exhibition Centre - 12 min walk
  • O2 Arena - 9 min drive
  • Tower of London - 11 min drive
  • Tower Bridge - 11 min drive
  • The Shard - 14 min drive

Getting around

  • Custom House for ExCel Station - 4 min walk
  • London West Ham Station - 5 min drive
  • AirportLondon (LCY-London City) - 6 min drive

Restaurants

  • Cafe Bonnane - 4 min walk
  • Al Masar - 4 min walk
  • Caffe Fratelli - 6 min walk
  • Nakhon Thai Waterfront - 10 min walk
  • Pepenero - 16 min walk

About this property

Sunborn London

4-star London hotel in Docklands, near Excel Exhibition Centre
A marina, a full-service spa and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and conference space. All 136 rooms boast tablet computers, and offer free WiFi and 24-hour room service. Fridges and premium bedding are standard, as are flat-screen TVs with satellite channels.
Sunborn London offers 136 forms of accommodation with tablet computers and espresso makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Symphony Therapy Rooms. Services include deep-tissue massages, facials, body scrubs and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Lithuanian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina on site

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Espresso maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Frequently asked questions

Can I cancel my reservation for free at Sunborn London and receive a full refund?
Yes, Sunborn London offers free cancellation on select room rates, because flexibility matters! Please refer to Sunborn London cancellation policy on our site for more details about any exclusions or requirements.
Is Sunborn London pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunborn London?
This hotel doesn't offer parking.
What time is check-in at Sunborn London?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sunborn London?
Checkout is at 11 AM.
Where is Sunborn London located?
Located in Docklands, this spa hotel is 0.6 mi (1 km) from Excel Exhibition Centre and 2.3 mi (3.6 km) from O2 Arena. Westfield Stratford City and London Stadium are also within 6 miles (10 km). Custom House for ExCel Station is only a 4-minute walk and Royal Victoria Station is 7 minutes.
4.3
Excellent
5 - Excellent
523
4 - Good
303
3 - Okay
92
2 - Poor
41
1 - Terrible
20

4.6/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning venue. looks impressive, feels impressive and was impressive. Definitely staying at Sunborn again.
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic weekend away for our anniversary ,staff very pleasant and helpful, food was out of thjs world, a must try if you are wanting a lovely stay in london.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
It’s so beautiful view had great time 👍very comfortable stay lovely breakfast and house keeping
Stayed 1 night in Oct 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, staff & service
Room was dirty, staff did not answer phone iPad was not charged would have been better off going anywhere else
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic professional staff = was hubby's 50th...and a surprise...photographic scenery excellent staff attentive and bent over backwards to accommodate didnt like couch in cabin had a few stains.. horrible BUT no problem they upgraded us and made us feel welcome will definitely recommend
Stayed 1 night in Oct 2020

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