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Overview of Shangri La Hotel At The Shard London

Photo gallery

Indoor pool
Indoor pool
Frette Italian sheets, minibar, in-room safe, desk
Frette Italian sheets, minibar, in-room safe, desk
Frette Italian sheets, minibar, in-room safe, desk

Shangri La Hotel At The Shard London

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationThe Shard1 min walk
    Popular LocationBorough Market4 min walk
    Popular LocationLondon Bridge6 min walk
    AirportLondon (LHR-Heathrow)59 min drive

Choose dates to view prices

Superior Shard Room - 1 King

4.7/5 guest room rating
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

4.9/5 guest room rating
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Shangri-La)

  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (London)

  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Westminster)

  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Iconic Shard Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Southwark)

  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Shard Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Iconic City View Room - 1 King

4.8/5 guest room rating
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Shard Room King

4.7/5 guest room rating
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Single Beds, City View

5/5 guest room rating
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Room, 2 Single Beds (Shard)

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds (Shard)

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, City View (Iconic)

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Room, 1 King Bed, City View

4.8/5 guest room rating
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

London

Located in London's London City Centre neighbourhood, Shangri La Hotel At The Shard London is in the city centre and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and Tower of London. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.
Popular Location

What's nearby

  • The Shard - 1 min walk
  • Borough Market - 4 min walk
  • London Bridge - 6 min walk
  • HMS Belfast - 7 min walk
  • Globe Theatre - 11 min walk

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • AirportLondon (LHR-Heathrow) - 59 min drive

Restaurants

  • Lang — 1 min walk
  • Gong — 1 min walk
  • My Tea Shop - 3 min walk
  • Champor Champor - 3 min walk
  • Brindisa - 3 min walk
View map

About this property

Shangri La Hotel At The Shard London

Luxury London hotel in London City Centre, walk to Borough Market
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 202 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LED TVs with digital channels. Guests will also find 24-hour room service, minibars and Frette Italian sheets.
Shangri La Hotel At The Shard London offers 202 forms of accommodation with minibars and a safe. Beds feature Frette Italian sheets. A pillow menu is available. 40-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Shangri La Hotel At The Shard London is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 55.00 per night)
  • Valet parking on site (GBP 55.00 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 36 for adults and GBP 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Indoor pool
  • Private picnics
  • Spa services

Family friendly

  • Dry cleaning service
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference space (2335 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.

Renovations and closures

This property is closed from 16 December 2020 to 11 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 36 for adults and GBP 18 for children (approximately)
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self-parking fee: GBP 55.00 per night
  • Valet parking fee: GBP 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shangri La At The Shard London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La Hotel At The Shard London Hotel
Shangri La Hotel At The Shard London London
Shangri La Hotel At The Shard London Hotel London

Frequently asked questions

Can I cancel my reservation for free at Shangri La Hotel At The Shard London and receive a full refund?
Yes, Shangri La Hotel At The Shard London offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri La Hotel At The Shard London cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri La Hotel At The Shard London have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 8:00 PM.
Is Shangri La Hotel At The Shard London pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shangri La Hotel At The Shard London?
Self-parking is available for GBP 55.00 per night. Valet parking is available for GBP 55.00 per night.
What time is check-in at Shangri La Hotel At The Shard London?
Check-in is from 4:00 PM - midnight.
What time is check-out at Shangri La Hotel At The Shard London?
Checkout is at 11:00 AM.
Does Shangri La Hotel At The Shard London provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 160.00 per vehicle, one-way, applies.
Where is Shangri La Hotel At The Shard London located?
Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market, London Bridge and HMS Belfast. Globe Theatre and Tate Modern are also within 1 mi (2 km). London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.
4.7
Exceptional
Rating 5 - Excellent. 818 out of 994 reviews
5 - Excellent 82%
Rating 4 - Good. 116 out of 994 reviews
4 - Good 12%
Rating 3 - Okay. 36 out of 994 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 994 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 994 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are outstanding, check in very fast and professional. Temperature check before you entered the hotel. Food is amazing.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Worth every penny! Amazing views of London.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attentive and kind staff. The room was perfect and my children thoroughly enjoyed themselves. Very minor downfall was that television viewing was limited and the TV was not a 'smart' one. Breakfast was lovely and the views were great in the pool and throughout.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, great service, lovely room and amazing view!
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing
by far, the best hotel I've ever stayed in. Rooms were amazing! River view is stunning!!! the price is with every penny when you come back into your room and look over London at night!
Stayed 1 night in Oct 2020

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