5/5 Excellent
Marie, Gosport
Travelled with partner
3 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Overview of Shangri La Hotel At The Shard London
Photo gallery
Shangri La Hotel At The Shard London
4.7/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
The Shard1 min walk
Borough Market4 min walk
London Bridge6 min walk
London (LHR-Heathrow)59 min drive
Choose dates to view prices
Superior Shard Room - 1 King
4.7/5 guest room rating
- 47 sq m
- Sleeps 2
- 1 King Bed
Deluxe Room, 1 King Bed, City View
4.9/5 guest room rating
- 32 sq m
- City view
- Sleeps 3
- 1 King Bed
Suite (Shangri-La)
- 232 sq m
- City view
- Sleeps 4
- 1 King Bed
Suite (London)
- 117 sq m
- City view
- Sleeps 4
- 1 King Bed
Suite (Westminster)
- 124 sq m
- City view
- Sleeps 4
- 1 King Bed
Iconic Shard Suite
- 60 sq m
- City view
- Sleeps 4
- 1 King Bed
Suite (Southwark)
- 87 sq m
- City view
- Sleeps 4
- 1 King Bed
Premier Shard Suite
- 60 sq m
- City view
- Sleeps 4
- 1 King Bed
Iconic City View Room - 1 King
4.8/5 guest room rating
- 43 sq m
- City view
- Sleeps 3
- 1 King Bed
Premier Shard Room King
4.7/5 guest room rating
- 47 sq m
- Sleeps 3
- 1 King Bed
Premier Room, 2 Single Beds, City View
5/5 guest room rating
- 47 sq m
- City view
- Sleeps 3
- 2 Single Beds
Deluxe Room, 2 Single Beds, City View
- 32 sq m
- City view
- Sleeps 3
- 2 Single Beds
Premier Room, 2 Single Beds (Shard)
- 47 sq m
- City view
- Sleeps 3
- 2 Single Beds
Superior Room, 2 Single Beds (Shard)
- 30 sq m
- City view
- Sleeps 2
- 2 Single Beds
Room, 2 Single Beds, City View (Iconic)
- 43 sq m
- City view
- Sleeps 3
- 2 Single Beds
Premier Room, 1 King Bed, City View
4.8/5 guest room rating
- 47 sq m
- City view
- Sleeps 3
- 1 King Bed
About this area
London
Located in London's London City Centre neighbourhood, Shangri La Hotel At The Shard London is in the city centre and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and Tower of London. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.
View map
What's nearby
- The Shard - 1 min walk
- Borough Market - 4 min walk
- London Bridge - 6 min walk
- HMS Belfast - 7 min walk
- Globe Theatre - 11 min walk
Getting around
- London Bridge Station - 1 min walk
- London Bridge Underground Station - 2 min walk
- London (LHR-Heathrow) - 59 min drive
Restaurants
- Lang — 1 min walk
- Gong — 1 min walk
- My Tea Shop - 3 min walk
- Champor Champor - 3 min walk
- Brindisa - 3 min walk
About this property
Awards and affiliations
Shangri La Hotel At The Shard London is listed in the 2020 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Shangri-La Cares (Shangri-La)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (GBP 55.00 per night)
- Valet parking on site (GBP 55.00 per night)
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 36 for adults and GBP 18 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Free bike hire
- Indoor pool
- Private picnics
- Spa services
Family friendly
- Dry cleaning service
- High chair
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Snack bar/deli
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Chinese
- Dutch
- English
- French
- German
- Italian
- Russian
- Spanish
Business services
- 3 meeting rooms
- Conference space (2335 square feet)
Outdoors
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
More
- Couples dining
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Frette Italian sheets
- Linens
- Pillow menu
Bathroom
- Bathrobes
- Bidet
- Designer toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- 40-inch LED TV
- TV/satellite channels
- Films for purchase
Food and drink
- Champagne service
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
See similar properties
Policies
Check-in
Check-in from 4:00 PM - midnight
Express check-in
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Renovations and closures
This property is closed from 16 December 2020 to 11 March 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 36 for adults and GBP 18 for children (approximately)
- Airport shuttle fee: GBP 160.00 per vehicle (one-way)
- Self-parking fee: GBP 55.00 per night
- Valet parking fee: GBP 55.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shangri La At The Shard London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La Hotel At The Shard London Hotel
Shangri La Hotel At The Shard London London
Shangri La Hotel At The Shard London Hotel London
Frequently asked questions
4.7
Exceptional
4.9/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.8/5
Property conditions & facilities
5/5 Excellent
Rachel, Brighton
Travelled with family
31 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
5/5 Excellent
Verified traveller
Travelled with family and small children
27 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
5/5 Excellent
TRACY
24 Oct. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
5/5 Excellent
thomas
20 Oct. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing
Stayed 1 night in Oct 2020
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