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Featured image
Indoor pool
Indoor pool
Frette Italian sheets, minibar, in-room safe, desk
Frette Italian sheets, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
995 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationThe Shard1 min walk
Popular LocationBorough Market4 min walk
Popular LocationLondon Bridge6 min walk
AirportLondon (LHR-Heathrow)53 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, City View
  • Iconic City View Room - 1 King

    4.8/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    More detailsIconic City View Room - 1 King
  • Premier Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, City View
  • Premier Room, 2 Single Beds, City View

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 2 Single Beds, City View
  • Premier Shard Room King

    4.7/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsPremier Shard Room King
  • Superior Shard Room - 1 King

    4.8/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 2
    More detailsSuperior Shard Room - 1 King
  • Premier Shard Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More detailsPremier Shard Suite
  • Iconic Shard Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More detailsIconic Shard Suite
  • Suite (Southwark)

    Room amenities

    • 87 sq m
    • City view
    • Sleeps 4
    More detailsSuite (Southwark)
  • Suite (Westminster)

    Room amenities

    • 124 sq m
    • City view
    • Sleeps 4
    More detailsSuite (Westminster)
  • Suite (London)

    Room amenities

    • 117 sq m
    • City view
    • Sleeps 4
    More detailsSuite (London)
  • Suite (Shangri-La)

    Room amenities

    • 232 sq m
    • City view
    • Sleeps 4
    More detailsSuite (Shangri-La)
  • Deluxe Room, 2 Single Beds, City View

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, City View
  • Premier Room, 2 Single Beds (Shard)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 2 Single Beds (Shard)
  • Superior Room, 2 Single Beds (Shard)

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds (Shard)
  • Room, 2 Single Beds, City View (Iconic)

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, City View (Iconic)

About this area

London

Located in London's London City Centre neighbourhood, Shangri La Hotel At The Shard London is in the city centre and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.

Map
Popular Location

What's nearby

  • The Shard - 1 min walk
  • Borough Market - 4 min walk
  • London Bridge - 6 min walk
  • HMS Belfast - 7 min walk
  • Globe Theatre - 11 min walk

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • London (LHR-Heathrow) - 53 min drive

Restaurants

  • Lang — 1 min walk
  • Gong — 1 min walk
  • Science Gallery Cafe - 1 min walk
  • Láng - 1 min walk
  • All Bar One - 1 min walk

About this property

Shangri La Hotel At The Shard London

Luxury London hotel in London City Centre, walk to Borough Market
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 202 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LED TVs with digital channels. Guests will also find 24-hour room service, minibars and Frette Italian sheets.
Shangri La Hotel At The Shard London offers 202 forms of accommodation with minibars and a safe. Beds feature Frette Italian sheets. A pillow menu is available. 40-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 50.00 per night
  • Valet parking: GBP 50.00 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 36 for adults and GBP 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Indoor pool
  • Private picnics
  • Spa services

Family friendly

  • Dry-cleaning service
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference space (2335 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 36 for adults and GBP 18 for children (approximately)
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self-parking fee: GBP 50.00 per night
  • Valet parking fee: GBP 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri Hotel Shard London

Frequently asked questions

Can I cancel my reservation for free at Shangri La Hotel At The Shard London and receive a full refund?
Yes, Shangri La Hotel At The Shard London offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri La Hotel At The Shard London cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri La Hotel At The Shard London have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 8:00 PM.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shangri La Hotel At The Shard London?
Self-parking is available for GBP 50.00 per night. Valet parking is available for GBP 50.00 per night.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 160.00 per vehicle, one-way, applies.
Where is this hotel located?
Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market, London Bridge and HMS Belfast. Globe Theatre and Tate Modern are also within 1 mi (2 km). London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.

Guest reviews

Overall score and ratings for Shangri La Hotel At The Shard London

4.7
Exceptional
5 - Excellent
825
4 - Good
117
3 - Okay
34
2 - Mediocre
11
1 - Poor
8
4.9
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    The afternoon tea we had was not the greatest i dont't know if it is to do with the pandemic but felt the scones were not fresh.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    amazing stay during tough times (coronavirus) everthing was perfect no complains at all

    Stayed 1 night in Mar 2020