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Shangri La Hotel At The Shard London

5 out of 5
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Photo gallery

Featured image
Indoor pool
Indoor pool
Frette Italian sheets, minibar, in-room safe, desk
Frette Italian sheets, minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
958 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

31 St Thomas Street, London, England

Explore the area

Popular LocationThe Shard1 min walk
Popular LocationLondon Bridge6 min walk
Popular LocationTower Bridge14 min walk
AirportLondon (LHR-Heathrow)59 min drive

Choose dates to view prices

  • Superior Shard Room - 1 King

    Photos of Superior Shard Room - 1 King

    4.7/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Shard Room - 1 King

  • Deluxe Room, 1 King Bed, City View

    Photos of Deluxe Room, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View

  • Suite (Shangri-La)

    Photos of Suite (Shangri-La)

    Room amenities

    • 232 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Shangri-La)

  • Suite (London)

    Photos of Suite (London)

    Room amenities

    • 117 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (London)

  • Suite (Westminster)

    Photos of Suite (Westminster)

    Room amenities

    • 124 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Westminster)

  • Iconic Shard Suite

    Photos of Iconic Shard Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsIconic Shard Suite

  • Suite (Southwark)

    Photos of Suite (Southwark)

    Room amenities

    • 87 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Southwark)

  • Premier Shard Suite

    Photos of Premier Shard Suite

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremier Shard Suite

  • Iconic City View Room - 1 King

    Photos of Iconic City View Room - 1 King

    4.8/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsIconic City View Room - 1 King

  • Premier Shard Room King

    Photos of Premier Shard Room King

    4.7/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Shard Room King

  • Premier Room, 2 Single Beds, City View

    Photos of Premier Room, 2 Single Beds, City View

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremier Room, 2 Single Beds, City View

  • Deluxe Room, 2 Single Beds, City View

    Photos of Deluxe Room, 2 Single Beds, City View

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, City View

  • Premier Room, 2 Single Beds (Shard)

    Photos of Premier Room, 2 Single Beds (Shard)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremier Room, 2 Single Beds (Shard)

  • Superior Room, 2 Single Beds (Shard)

    Photos of Superior Room, 2 Single Beds (Shard)

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds (Shard)

  • Room, 2 Single Beds, City View (Iconic)

    Photos of Room, 2 Single Beds, City View (Iconic)

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, City View (Iconic)

  • Premier Room, 1 King Bed, City View

    Photos of Premier Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, City View

About this area

London

Located in London's London City Centre neighbourhood, Shangri La Hotel At The Shard London is in the city centre and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and Tower of London. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.
Map
View map
Popular Location

What's nearby

  • The Shard - 1 min walk
  • London Bridge - 6 min walk
  • Tower Bridge - 14 min walk
  • Tower of London - 16 min walk
  • St. Paul's Cathedral - 11 min drive

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • AirportLondon (LHR-Heathrow) - 59 min drive

Restaurants

  • Lang — 1 min walk
  • Gong — 1 min walk
  • My Tea Shop - 3 min walk
  • Champor Champor - 3 min walk
  • Brindisa - 3 min walk

About this property

Shangri La Hotel At The Shard London

Luxury London hotel in London City Centre, walk to Borough Market
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 202 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LED TVs with digital channels. Guests will also find 24-hour room service, minibars and Frette Italian sheets.
Shangri La Hotel At The Shard London offers 202 forms of accommodation with minibars and a safe. Beds feature Frette Italian sheets. A pillow menu is available. 40-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Shangri La Hotel At The Shard London is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 55.00 per night
  • Valet parking: GBP 55.00 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 36 for adults and GBP 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Indoor pool
  • Private picnics
  • Spa services

Family friendly

  • Dry cleaning service
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference space (2335 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 4:00 PM and midnight
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 36 for adults and GBP 18 for children (approximately)
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self-parking fee: GBP 55.00 per night
  • Valet parking fee: GBP 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shangri La At The Shard London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La Hotel At The Shard London Hotel
Shangri La Hotel At The Shard London London
Shangri La Hotel At The Shard London Hotel London

Frequently asked questions

Can I cancel my reservation for free at Shangri La Hotel At The Shard London and receive a full refund?
Yes, Shangri La Hotel At The Shard London offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri La Hotel At The Shard London cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri La Hotel At The Shard London have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 8:00 PM.
Is Shangri La Hotel At The Shard London pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shangri La Hotel At The Shard London?
Self-parking is available for GBP 55.00 per night. Valet parking is available for GBP 55.00 per night.
What time is check-in at Shangri La Hotel At The Shard London?
Check-in is from 4:00 PM to midnight.
What time is check-out at Shangri La Hotel At The Shard London?
Checkout is at 11:00 AM.
Does Shangri La Hotel At The Shard London provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 160.00 per vehicle, one-way, applies.
Where is Shangri La Hotel At The Shard London located?
Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market, London Bridge and HMS Belfast. Globe Theatre and Tate Modern are also within 1 mi (2 km). London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.
4.7
Exceptional
5 - Excellent
790
4 - Good
112
3 - Okay
35
2 - Poor
12
1 - Terrible
9

4.9/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!! My family loved our stay there! Amazing hotel!! My family loved our stay there!
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, amazing view, the perfect stay for a special occasion. Nothing was too much trouble and every staff member we encountered was absolutely lovely
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, just one of the best places. We enjoyed the view so much that we didn’t leave the hotel during our stay. The staff are very helpful, everything was just perfect.
Stayed 2 nights in Oct 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
More effort in serving tea and cake in room. When i called nothing was available. My husband had to go outside to a cafe. Also a more varied British food selection on the dining menu. One or two simple dishes would be nice eg burger and chips.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic atmosphere, superb food.
Stayed 1 night in Sep 2020

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