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Stayed 1 night in Feb 2020
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Guest reviews
Exceptional
995 reviews
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Map
31 St Thomas Street, London, England
Explore the area
The Shard1 min walk
Borough Market4 min walk
London Bridge6 min walk
London (LHR-Heathrow)53 min drive
Choose dates to view prices
Deluxe Room, 1 King Bed, City View
Photos of Deluxe Room, 1 King Bed, City View
Deluxe Room, 1 King Bed, City View
4.9/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityIconic City View Room - 1 King
Photos of Iconic City View Room - 1 King
Iconic City View Room - 1 King
4.8/5 guest room ratingMore detailsRoom amenities
- 43 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
43 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Room, 1 King Bed, City View
Photos of Premier Room, 1 King Bed, City View
Premier Room, 1 King Bed, City View
4.8/5 guest room ratingMore detailsRoom amenities
- 47 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
47 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Room, 2 Single Beds, City View
Photos of Premier Room, 2 Single Beds, City View
Premier Room, 2 Single Beds, City View
5/5 guest room ratingMore detailsRoom amenities
- 47 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
47 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Shard Room King
Photos of Premier Shard Room King
Premier Shard Room King
4.7/5 guest room ratingMore detailsRoom amenities
- 47 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
47 square metres m2
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Shard Room - 1 King
Photos of Superior Shard Room - 1 King
Superior Shard Room - 1 King
4.8/5 guest room ratingMore detailsRoom amenities
- 47 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
47 square metres m2
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Shard Suite
Photos of Premier Shard Suite
Premier Shard Suite
More detailsRoom amenities
- 60 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
60 square metres m2 room with city views
Layout – Bedroom and living room
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityIconic Shard Suite
Photos of Iconic Shard Suite
Iconic Shard Suite
More detailsRoom amenities
- 60 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
60 square metres m2 room with city views
Layout – Bedroom and living room
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite (Southwark)
Photos of Suite (Southwark)
Suite (Southwark)
More detailsRoom amenities
- 87 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
87 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite (Westminster)
Photos of Suite (Westminster)
Suite (Westminster)
More detailsRoom amenities
- 124 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
124 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite (London)
Photos of Suite (London)
Suite (London)
More detailsRoom amenities
- 117 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
117 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Kitchen with coffee/tea maker
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite (Shangri-La)
Photos of Suite (Shangri-La)
Suite (Shangri-La)
More detailsRoom amenities
- 232 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
232 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Kitchen with coffee/tea maker
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 2 Single Beds, City View
Photos of Deluxe Room, 2 Single Beds, City View
Deluxe Room, 2 Single Beds, City View
More detailsRoom amenities
- 32 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
32 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Room, 2 Single Beds (Shard)
Photos of Premier Room, 2 Single Beds (Shard)
Premier Room, 2 Single Beds (Shard)
More detailsRoom amenities
- 47 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
47 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Room, 2 Single Beds (Shard)
Photos of Superior Room, 2 Single Beds (Shard)
Superior Room, 2 Single Beds (Shard)
More detailsRoom amenities
- 30 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
30 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 2 Single Beds, City View (Iconic)
Photos of Room, 2 Single Beds, City View (Iconic)
Room, 2 Single Beds, City View (Iconic)
More detailsRoom amenities
- 43 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
43 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch LED TV with digital channels and pay-per-view films
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Frette Italian linen, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and iron/ironing board
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
London
Located in London's London City Centre neighbourhood, Shangri La Hotel At The Shard London is in the city centre and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.
What's nearby
- The Shard - 1 min walk
- Borough Market - 4 min walk
- London Bridge - 6 min walk
- HMS Belfast - 7 min walk
- Globe Theatre - 11 min walk
Getting around
- London Bridge Station - 1 min walk
- London Bridge Underground Station - 2 min walk
- London (LHR-Heathrow) - 53 min drive
Restaurants
- Lang — 1 min walk
- Gong — 1 min walk
- Science Gallery Cafe - 1 min walk
- Láng - 1 min walk
- All Bar One - 1 min walk
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: GBP 50.00 per night
- Valet parking: GBP 50.00 per night
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 36 for adults and GBP 18 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Free bike hire
- Indoor pool
- Private picnics
- Spa services
Family friendly
- Dry-cleaning service
- High chair
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Arabic
- Chinese
- Dutch
- English
- French
- German
- Italian
- Russian
- Spanish
Business services
- 3 meeting rooms
- Conference space (2335 square feet)
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
More
- Couples dining
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Frette Italian sheets
- Linens
- Pillow menu
Bathroom
- Bathrobes
- Bidet
- Designer toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- 40-inch LED TV
- TV/satellite channels
- Films for purchase
Food and drink
- Champagne service
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Policies
Policies
Check-in
Check-in
Check-in between 3 PM and midnight
Express check-in
Check-out
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Payment types
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 36 for adults and GBP 18 for children (approximately)
- Airport shuttle fee: GBP 160.00 per vehicle (one-way)
- Self-parking fee: GBP 50.00 per night
- Valet parking fee: GBP 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Property is also known as
Shangri Hotel Shard London
Frequently asked questions
Guest reviews
4.9
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
- Liked: Staff & service, amenities, property conditions & facilities
The afternoon tea we had was not the greatest i dont't know if it is to do with the pandemic but felt the scones were not fresh.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay during tough times (coronavirus) everthing was perfect no complains at all
Stayed 1 night in Mar 2020
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