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Lancaster Gate Hotel

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Lancaster Gate Hotel

Lancaster Gate Hotel

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
Map
66-71 Lancaster Gate, London, England, W2 3NA

Explore the area

  • Popular LocationHyde Park7 min walk
  • Popular LocationKensington Palace12 min walk
  • Popular LocationRoyal Albert Hall17 min walk
  • AirportLondon (LHR-Heathrow)37 min drive

Choose dates to view prices

About this area

London

Lancaster Gate Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Big Ben and London Eye. Looking to enjoy an event or a match? See what's going on at Wembley Stadium or London Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central and quiet location.
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Map

What's nearby

  • Hyde Park - 7 min walk
  • Kensington Palace - 12 min walk
  • Kensington High Street - 14 min walk
  • Royal Albert Hall - 17 min walk
  • Marble Arch - 7 min drive

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • Sheila's Cafe - 4 min walk
  • The Mitre - 4 min walk
  • Craven Cafe - 5 min walk
  • New Fortune Cookie - 6 min walk
  • Lo Spuntino - 6 min walk

About this property

Lancaster Gate Hotel

Eco-friendly London hotel in London City Centre, walk to Hyde Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in December 2018.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 12.50 for adults and GBP 6.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Serpentine Restaurant

Things to do

  • Access to nearby health club

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Renovated entire property – December 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

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See similar properties

London
London
London City Centre
London City Centre
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
3 star
3 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.50 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 320 out of 954 reviews
5 - Excellent 34%
Rating 4 - Good. 486 out of 954 reviews
4 - Good 51%
Rating 3 - Okay. 106 out of 954 reviews
3 - Okay 11%
Rating 2 - Poor. 29 out of 954 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 954 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Stones concert at Hyde Park. Lovely breakfast
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could be upgraded
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to attractions
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice room, well kept facility
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Lancaster Park Gate Hotel is a wonderful place to stay.
Stayed 1 night in Jun 2022

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is in a good location and staff were generally very helpful. Room quality was low average I was awoken very early every morning by very loud noise - I assume ancient plumbing - that ruined the stay
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Hyde Park and the tube, clean with good staff.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The carpets have a lot of stains.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed my stay at the Lancaster Gate Hotel and would stay there again. The room was small, but not uncomfortably small. The hotel staff was very accommodating. I had an issue with the safe in my room that was immediately corrected. I loved the proximity to Hyde Park. My only issues are face clothes are not provided for bathing, but shower gel is provided. I am not sure how that works. Also, there are no USB charging ports in the room. In 2022 I would think there would be charging stations in the room.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So easy to get to the city centre from hotel
Stayed 2 nights in Jun 2022