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Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Guest reviews

4.0 out of 5 Very good
2,538 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

AirportLondon (LHR-Heathrow)7 min drive
Popular LocationSyon Park10 min drive
Popular LocationRoyal Botanic Gardens, Kew14 min drive
Popular LocationTwickenham Stadium16 min drive

Choose dates to view prices

  • Standard Twin Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsStandard Twin Room, 2 Single Beds
  • Family Double Room, Multiple Beds

    3.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsFamily Double Room, Multiple Beds
  • Standard Double Room, 1 Double Bed

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed

About this area

Hayes

Near a metro station, ibis London Heathrow Airport is in an area with good airport proximity. Frogmore House and Pinewood Studios are cultural highlights, and some of the area's notable landmarks include Hampton Court Palace and Hampton Court. Check out an event or a game at Twickenham Stadium, and consider making time for Royal Botanic Gardens, Kew, a top attraction not to be missed.
View map
Popular Location

What's nearby

  • Syon Park - 10 min drive
  • Royal Botanic Gardens, Kew - 14 min drive
  • Twickenham Stadium - 16 min drive
  • Richmond Park - 19 min drive
  • Hampton Court Palace - 26 min drive

Getting around

  • Heathrow Central Station - 5 min drive
  • Heathrow Terminal 1-3 Underground Station - 4 min drive
  • AirportLondon (LHR-Heathrow) - 7 min drive

Restaurants

  • Foggs Kitchen and Bar — 1 min walk
  • The Pheasant - 14 min walk
  • Moniz - 16 min walk
  • The Three Magpies - 17 min walk
  • Il Basilico - 17 min walk

About this property

ibis London Heathrow Airport

3-star Hayes hotel in Hillingdon with restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. All 356 rooms offer free WiFi, coffee makers and TVs with cable channels. Hairdryers, showers and phones are among the other amenities that guests will find.
Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 12 per day
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: GBP 9.50 for adults and GBP 4.75 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in hallways
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

ibis London Heathrow Airport Hotel
ibis London Heathrow Airport
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

Frequently asked questions

Can I cancel my reservation for free at ibis London Heathrow Airport and receive a full refund?
Yes, ibis London Heathrow Airport offers free cancellation on select room rates, because flexibility matters! Please refer to ibis London Heathrow Airport cancellation policy on our site for more details about any exclusions or requirements.
Is ibis London Heathrow Airport pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per night.
How much is parking at ibis London Heathrow Airport?
Self-parking is available for GBP 12 per day.
What time is check-in at ibis London Heathrow Airport?
Check-in is from 2 PM to midnight.
What time is check-out at ibis London Heathrow Airport?
Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).
Does ibis London Heathrow Airport provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 5 per person, one-way, applies.
Where is ibis London Heathrow Airport located?
Located in Hillingdon, this hotel is 2.5 mi (4 km) from Stockley Park and within 6 miles (10 km) of Twickenham Stadium and Brunel University. Windsor Castle and Kempton Racecourse are also within 9 miles (15 km). Heathrow Terminal 1-3 Underground Station is 25 minutes by foot and Heathrow Central Station is 20 minutes.
4.0
Very good
2,538 reviews
5 - Excellent
849
4 - Good
1,158
3 - Okay
338
2 - Poor
119
1 - Terrible
74

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice considering the lateness of my booking, i was very impressed by the menu in the bar, despite it being relatively limited it had a few vegan options Im not vegan but do have sone vegan friends so always am mindful of this when looking at menus
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful.. The rooms are pretty standard.. The only thing I was disappointed in was the breakfast selection but that's mainly due to covid... Overall I enjoyed my stay and would stay again
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Airport hotel on Bath road that is accessible by the free airport buses (last stop on the free route). The property overall appears clean as did the room on first glance. However the BEDSHEET had odd colored STICKERS on the underside and the shower had a DRAIN PROBLEM (room 442). Also there were coffee grounds on the floor..? Then, the bathroom fan never went off so had to keep the door closed. Perhaps these issues are isolated to this room so please consider fixing this room!! I was satisfied with the level of quiet in the room despite being by the airport (double windows). You can hear things in the hallway but it was decently sound insulated overall. The packaged breakfast was decent.
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 2 nights in Aug 2020

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