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Doubletree by Hilton London Marble Arch

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Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Overview of Doubletree by Hilton London Marble Arch

Doubletree by Hilton London Marble Arch

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBaker Street2 min walk
  • Popular LocationMarble Arch3 min walk
  • Popular LocationMadame Tussauds Wax Museum14 min walk
  • AirportLondon (LHR-Heathrow)42 min drive

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About this area

London

In the city centre, Doubletree by Hilton London Marble Arch is in London's London City Centre neighbourhood, an area with good airport proximity. London Palladium Theatre and Piccadilly Theatre are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Park Lane. Madame Tussauds Wax Museum and ZSL London Zoo are not to be missed. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Baker Street - 2 min walk
  • Marble Arch - 3 min walk
  • Hyde Park - 5 min walk
  • Madame Tussauds Wax Museum - 14 min walk
  • Green Park - 19 min walk

Getting around

  • Marble Arch Underground Station - 3 min walk
  • London Paddington Station - 20 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • Pret a Manger - 3 min walk
  • The Marlborough Head - 4 min walk
  • Sixtyone - 4 min walk
  • Roka - 5 min walk
  • Donostia - 5 min walk

About this property

Doubletree by Hilton London Marble Arch

4-star London hotel in London City Centre, walk to Oxford Street
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 122 rooms provide MP3 docking stations, 24-hour room service and WiFi. Other amenities available to guests include LCD TVs, Egyptian cotton sheets and rainfall showerheads.
Doubletree by Hilton London Marble Arch offers 122 forms of accommodation with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in July 2018.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 50.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 15.50 per person
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (2626 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – July 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Electric kettle

More

  • Laptop-compatible safe
  • Phone
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 9.75 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Doubletree Hilton Marble Arch
Doubletree Hilton Marble Arch London
Doubletree Marble Arch London
Hilton Doubletree London Marble Arch
Hilton Doubletree Marble Arch
Hilton Doubletree Marble Arch London
Hilton London Marble Arch
Hilton Marble Arch London
London Hilton Marble Arch
Marble Arch Hilton London
Doubletree Hilton London Marble Arch Hotel
Doubletree Hilton Marble Arch Hotel
Doubletree Hilton London Marble Arch
Doubletree by Hilton London Marble Arch Hotel
Doubletree by Hilton London Marble Arch London
Doubletree by Hilton London Marble Arch Hotel London

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 343 out of 993 reviews
5 - Excellent 35%
Rating 4 - Good. 415 out of 993 reviews
4 - Good 42%
Rating 3 - Okay. 155 out of 993 reviews
3 - Okay 16%
Rating 2 - Poor. 52 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 993 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

2.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Liked: Cleanliness, room comfort
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Stayed 1 night in Aug 2020

4/5 Good

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Upon arrival, the receptionist Alexandra was very friendly and welcoming. She took my temperature due to covid restrictions. She checked me in efficiently, however the reason I have given this hotel a 4* is because upon arrival I was allocated a room that was unfortunately very dirty and hadn’t been cleaned. The bathroom is shocking but when I called Alexandra to let her know, she sincerely apologised and allocated a new room for us. The rooms are spacious and the beds are very comfortable. On Friday night, Melissa very very kindly organised a birthday surprise for my best friend and sent up a bottle of wine and a birthday cake with a candle. It was very kind and generous of her and she made our weekend very special. On the Friday night when we returned to the hotel, there was a lovely lady called Sonia at the reception. She is the nicest person I’ve ever had the pleasure of meeting and we had wished she was there throughout the whole weekend, she was just a bundle of joy and full of goodness. Location of the hotel was amazing, walking distance to everything. Overall we really enjoyed our stay here and would recommend it. Thank you for the amazing customer service from the whole team
Stayed 2 nights in Jul 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2020