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DoubleTree by Hilton London Kensington

Photo gallery for DoubleTree by Hilton London Kensington

Featured image
Terrace/patio
View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of DoubleTree by Hilton London Kensington

DoubleTree by Hilton London Kensington

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
100 Cromwell Road, London, England, SW7 4ER

Explore the area

  • Popular LocationNatural History Museum6 min walk
  • Popular LocationKensington Palace15 min walk
  • Popular LocationHyde Park16 min walk
  • AirportLondon (LHR-Heathrow)34 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton London Kensington is located in London City Centre, a neighbourhood in London, and is in the city centre and on the beach. Natural History Museum and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Piccadilly Circus. Don't miss out on a visit to London Eye. Guests love the hotel's location for the sightseeing.
Map

What's nearby

  • Natural History Museum - 6 min walk
  • Kensington High Street - 12 min walk
  • Royal Albert Hall - 14 min walk
  • Kensington Palace - 15 min walk
  • Hyde Park - 16 min walk

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Underground Station - 18 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Umami — 1 min walk
  • Stanhope Arms - 2 min walk
  • Bombay Brasserie - 2 min walk
  • Fait Maison - 2 min walk
  • Cafe Forum - 3 min walk

About this property

DoubleTree by Hilton London Kensington

4-star hotel on the beach, near Natural History Museum
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna. All 163 rooms feature thoughtful touches such as pillow menus and slippers, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
DoubleTree by Hilton London Kensington offers 163 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 17.95 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Playground
  • Sauna

Family friendly

  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

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Hotel
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Guest rating 4+
Guest rating 4+
Air conditioned
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Washer and dryer
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4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 35.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express and Eurocard; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 476 out of 863 reviews
5 - Excellent 55%
Rating 4 - Good. 297 out of 863 reviews
4 - Good 34%
Rating 3 - Okay. 49 out of 863 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 863 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 863 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful hotel and suite, very friendly,lovely staff.Minor concerns which was resolved by staff.Very disappointing disability access,lift was not working from Street Level and had to use the ramp which is steep and unsafe,no automated doors and on our very last day it was raining, ramp/stairs especially in wet weather is extremely unsafe,as i supported my daughter, I resulted in a slip and serious fall with severe soft tissue injuries, went off to hospital back home for treatment....overall loved the stay prior to this but wouldn't return as Disability Access is very unsafe including negotiating the stairs in wet weather.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Basic property. Location was good.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels location is great - right near Gloucester Road and Earl court underground stations. The secret beach is nice.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish venue, loved the garden space, our duplex suite was family friendly. Great location 2 mins from the underground. Highly recommend.
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with family
Disliked: Staff & service
It was very obvious that there were housekeeping issues at the Hotel. Rooms were not ready on time we had along time to wait to get into our Room. We only had our room serviced once in the 5 days ww were there. The cleanliness in the bathroom was not the best but nothing a little bleach wouldn't fix. Breakfaat was adequate. Reception staff were lovely but they had a very difficult job dealing with a lot of unhappy customers. Bed was comfy. I was dissapointed with the level of service but hoping thar was due to lack of staff and not your normal level of service.
Stayed 4 nights in Sep 2021