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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.5 out of 5 Wonderful
989 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationNatural History Museum6 min walk
Popular LocationKensington Palace15 min walk
Popular LocationHyde Park16 min walk
AirportLondon (LHR-Heathrow)33 min drive
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  • Suite, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, Non Smoking
  • Executive Room

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Suite, 1 King Bed, Non Smoking
  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Superior Suite, 1 King Bed with Sofa bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Suite, 1 King Bed with Sofa bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking

About this area

London

Located in London's London City Centre neighbourhood, Crowne Plaza London - Kensington is in the city centre and near a metro station. Royal Albert Hall and Kensington Palace are notable landmarks, and travellers looking to shop may want to visit Kensington High Street and Harrods. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • Natural History Museum - 6 min walk
  • Kensington Palace - 15 min walk
  • Hyde Park - 16 min walk
  • Buckingham Palace - 12 min drive
  • Marble Arch - 14 min drive

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • Kensington (Olympia) Station - 3 min drive
  • AirportLondon (LHR-Heathrow) - 33 min drive

Restaurants

  • Umami — 1 min walk
  • Calix - 3 min walk
  • The Hereford Arms - 4 min walk
  • Da Mario - 5 min walk
  • Gloucester Arms - 5 min walk

About this property

Crowne Plaza London - Kensington

4-star London hotel in London City Centre, walk to Natural History Museum
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. All 163 rooms feature thoughtful touches such as pillow menus and slippers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
Crowne Plaza London - Kensington offers 163 forms of accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London - Kensington Hotel
Crowne Plaza London - Kensington London
Crowne Plaza London - Kensington Hotel London

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza London - Kensington and receive a full refund?
Yes, Crowne Plaza London - Kensington offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza London - Kensington cancellation policy on our site for more details about any exclusions or requirements.
Is Crowne Plaza London - Kensington pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza London - Kensington?
Crowne Plaza London - Kensington doesn't offer parking.
What time is check-in at Crowne Plaza London - Kensington?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza London - Kensington?
Checkout is at noon.
Where is Crowne Plaza London - Kensington located?
Located in London City Centre, this hotel is within a 10-minute walk of Natural History Museum and Victoria and Albert Museum. Kensington Gardens and Kensington High Street are also within 15 minutes. Gloucester Road Underground Station is only a 2-minute walk and South Kensington Underground Station is 10 minutes.
4.5
Wonderful
5 - Excellent
576
4 - Good
339
3 - Okay
53
2 - Poor
15
1 - Terrible
6

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel ~ spotless clean ~ amazing staff ~ beds are so comfortable & linen is 5 star top quality ~ loved the location it was 1 minute to the tube & bus Absolutely amazing hotel ~ thank you crown plaza Kensington
Stayed 4 nights in Sep 2020

4/5 Good

Business traveller
Nice room, clean and tidy. Friendly staff at the desk, and good location.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Every thing from Hotel service to location was excellent
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, large room with two double beds (as opposed to two twins or one double). Robes were provided and water bottles given each day. Staff was friendly and helpful. Location was across from the Gloucester tube station which was very convenient to everywhere. Also, walking distance to the museums and great food on the same street hotel was on. I would definitely stay again!
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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