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Crowne Plaza London - Kensington

Hotel Class
4 out of 5

Information

Reviews

4.5 / 5Excellent
1,998 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Natural History Museum
    6 min walk
  • Popular Location
    Kensington Palace
    15 min walk
  • Restaurant
    Umami
    1 min walk
  • Restaurant
    Pizza Express
    1 min walk
  • Airport
    London (LHR-Heathrow)
    25 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Suite, 1 King Bed with Sofabed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Club Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Club Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Superior Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

London

Located in London's London City Centre neighbourhood, Crowne Plaza London - Kensington is in the city centre and near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. Stamford Bridge Stadium and BT Tower are not to be missed. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Natural History Museum - 6 min walk
  • Popular Location
    Kensington Palace - 15 min walk
  • Popular Location
    Hyde Park - 16 min walk
  • Popular Location
    Buckingham Palace - 5 min drive
  • Popular Location
    Marble Arch - 5 min drive

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • London West Brompton Station - 17 min walk
  • London (LHR-Heathrow) - 25 min drive

Restaurants

  • Umami — 1 min walk
  • Umami — 1 min walk
  • Pizza Express — 1 min walk
  • Richoux — 1 min walk
  • Garfunkels — 1 min walk

About this property

Crowne Plaza London - Kensington

4-star London hotel in London City Centre, walk to Natural History Museum
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. All 163 rooms offer comforts such as premium bedding and pillow menus, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find iPod docking stations, 24-hour room service and minibars.
Crowne Plaza London - Kensington offers 163 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.

Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington England
  • Crowne Plaza Kensington Hotel London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • pay films
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby activities

Where to eat

4.5

Excellent

5 - Excellent
1,100
4 - Good
755
3 - Okay
110
2 - Mediocre
22
1 - Poor
11
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location and staff. Comfortable room and clean. Terrible food in room service.

Stayed 2 nights in Dec. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

I checked in and got to my room to find that the room hadn't been cleaned properly the floor hadn't been properly hoovered and the bath hadn't been cleaned properly we opened the fridge to find papers in it looked like they'd Ben left by guests before us ,I complained about the air condition ,it wasn't working properly so they said that they would have a look at it and the next night it worked the opasite way around the heating wouldn't go on just a absolute nightmare the staff in the restaurant was appalling got the order all mixed up and when they got that sorted the food then came cold so we had to send it back yet again worst hotel I have stoped in for a long time

Stayed 2 nights in Dec. 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Location is great since we are close to main attractions and can easily be walking to.

Stayed 4 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

Generally clean. Staff upgraded our stay cos we stayed for 10 days, very nice gesture. Halfway through the stay, a ceiling cover crashed down in the middle of the night. Scared the hell out of us. It was fixed the next day and the reception staff compensated us by giving us some membership points.

Stayed 10 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is very friendly and always ready to help. The room size is very good compared to other hotels in the area. The location is perfect for tube access.

Stayed 3 nights in Nov. 2019

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