- Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff. Comfortable room and clean. Terrible food in room service.
Stayed 2 nights in Dec. 2019
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Crowne Plaza London - Kensington
Hotel Class
Information
Reviews
Excellent
1,998 reviews
Amenities
- Free WiFi
- Air Conditioning
- Spa
- Restaurant
Map
100 Cromwell Road, London, England
What's nearby
- Natural History Museum
- 6 min walk
- Kensington Palace
- 15 min walk
- Umami
- 1 min walk
- Pizza Express
- 1 min walk
- London (LHR-Heathrow)
- 25 min drive
Choose dates to view prices
Book online or call:
1800 809 285Standard Room
Room Amenities
- City view
- Sleeps 2
More detailsDeluxe Room, 2 Double Beds, Non Smoking
Room Amenities
- City view
- Sleeps 4
More detailsExecutive Room
Room Amenities
- Sleeps 2
More detailsSuperior Suite, 1 King Bed with Sofabed, Non Smoking
Room Amenities
- City view
- Sleeps 4
More detailsClub Room, 2 Double Beds, Non Smoking
Room Amenities
- Sleeps 4
More detailsExecutive Suite, 1 King Bed, Non Smoking
Room Amenities
- Sleeps 2
More detailsSuite, 2 Double Beds, Non Smoking
Room Amenities
- Sleeps 4
More detailsClub Room, 1 King Bed, Non Smoking
Room Amenities
- City view
- Sleeps 2
More detailsSuite, 1 King Bed, Non Smoking
Room Amenities
- Sleeps 4
More detailsSuperior Suite, 1 King Bed, Non Smoking
Room Amenities
- City view
- Sleeps 2
More details
About this area
London
Located in London's London City Centre neighbourhood, Crowne Plaza London - Kensington is in the city centre and near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. Stamford Bridge Stadium and BT Tower are not to be missed. Our guests appreciate the hotel's quiet location.
What's nearby
- Natural History Museum - 6 min walk
- Kensington Palace - 15 min walk
- Hyde Park - 16 min walk
- Buckingham Palace - 5 min drive
- Marble Arch - 5 min drive
Getting around
- Gloucester Road Underground Station - 1 min walk
- London West Brompton Station - 17 min walk
- London (LHR-Heathrow) - 25 min drive
Restaurants
- Umami — 1 min walk
- Umami — 1 min walk
- Pizza Express — 1 min walk
- Richoux — 1 min walk
- Garfunkels — 1 min walk
About this property
Policies
Check-in
Check-in between 3 PM - midnight
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: GBP 17.95 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Crowne Plaza London Kensington Hotel
- Crowne Plaza London Kensington
- Crowne Plaza London Kensington England
- Crowne Plaza Kensington Hotel London
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- Full breakfast available for a fee daily: GBP 17.95 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Sauna
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Arabic
- Chinese
- Dutch
- English
- French
- German
- Irish
- Italian
- Portuguese
- Spanish
- Thai
Business services
- Business centre
- Computer station
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Assistive listening devices available
- Braille signage
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Climate control (heating)
- Free cots/infant beds
- Pillow menu
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- 40-inch flat-screen TV
- iPod dock
- pay films
- premium channels
- satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Slippers
Nearby activities
Where to eat
- Umami – Restaurant offering Asian cuisine.
- Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in and got to my room to find that the room hadn't been cleaned properly the floor hadn't been properly hoovered and the bath hadn't been cleaned properly we opened the fridge to find papers in it looked like they'd Ben left by guests before us ,I complained about the air condition ,it wasn't working properly so they said that they would have a look at it and the next night it worked the opasite way around the heating wouldn't go on just a absolute nightmare the staff in the restaurant was appalling got the order all mixed up and when they got that sorted the food then came cold so we had to send it back yet again worst hotel I have stoped in for a long time
Stayed 2 nights in Dec. 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities
Location is great since we are close to main attractions and can easily be walking to.
Stayed 4 nights in Dec. 2019
- Liked: Cleanliness, staff & service, amenities
- Disliked: Property conditions & facilities
Generally clean. Staff upgraded our stay cos we stayed for 10 days, very nice gesture. Halfway through the stay, a ceiling cover crashed down in the middle of the night. Scared the hell out of us. It was fixed the next day and the reception staff compensated us by giving us some membership points.
Stayed 10 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and always ready to help. The room size is very good compared to other hotels in the area. The location is perfect for tube access.
Stayed 3 nights in Nov. 2019
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