Search Llay hotels

"Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester."

"Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours."

"We had a late arrival 1am after our flight in to Liverpool. Two guys on reception with the warmest welcome you could wish for. The room was small but ok. It had a sofa bed in it that the hotel had made ready even though I rang to say we only need the double bed not the sofa too. This took up so much of the space it was cramped even for just two people how you would expect more people to be comfortable is beyond the imagination. Breakfast staff were pleasant though the breakfast wasn’t up to much. Hard rubber eggs well done bacon cold mushrooms. The lady on reception when we checked out was very pleasant. "

"The breakfast was as good as you can expect for a 3 star hotel. We had no complaints there. Did not use other facilities. "

"The hotel was very clean and the staff were helpful and polite. The breakfast was not great and the hotel in general needs a little TLC. There is ample parking and the hotel is opposite the New Mersey Shopping Park. It's only a couple of stops on the bus from John Lennon airport. Overall I would recommend the hotel and would stay again."

"Great location Very helpful staff Good breakfast BUT no parking. Drivers beware"

"The bedroom was clean but could not see outside as the window as it had frosted class. Bedroom was cold."

"The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato"

"I have stayed at this hotel many times with no issues, after the checking into our room we noticed the toilet would not flush, we reported it to reception and nothing was done for our two night stay we were constantly updating reception. We have to go down two floors to go to the toilet. Totally unacceptable."