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"Amazing"

"The design was good. But the maintenance is not what we expected. Tissue box was empty. The conditioner is very watery. Staff are not very nice to us. The corridor did not smell good. "

"The only thing wrong with this stay was the Breakfast. Only 1 coffee machine working which caused a large que, no tea bags. Only eggs available were the already prepared scrambled egg. When I asked for fried eggs I was told it wasn’t an option to have any other eggs. Apart from that room all good and remainder of breakfast was good. If I travel from Liverpool airport again I more than likely stay at the Prem Inn."

"Shops nearby, good access to city. Did not use spa."

"Clean rooms, friendly staff. Good food in the restaurant at a fair price"

"Hotel chose for closeness to railway station was so close across the road.Bus stop facing every 15 minutes to centre of town and shops .All types of shops close to the river lovely walk and boat ride.Hotel excellent clean staff really pleasant helpful food both evening meal and breakfast absolutely gorgeous.Would definitely go back again Fanulous garden for sitting out in the good weather ."

"Very nice hotel in the centre of Chester. Great restaurant and a spacious room. Very comfortable bed. Only complaint was the show was a shower and tub combo which didn’t drain well and was not easy to shower in. I think that’s more of a cultural thing with the UK preference vs American. All in all this is the best hotel in Chester that I have stayed in (stayed in a lot over the years)."

"Pretty much spot on. Staff were great, food was a touch expensive, but I accept that as it’s a hotel. Was pretty good though. Now, only let down was the temperature of the room, BUT I knew there was no air con. It is made really clear on the website. Would recommend. "

"Arrived very late, staff were helpful and check in was quick."