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Clean, location farther from interest points but close to metro
Yimin
Stayed 7 nights in Apr 2024
Response from RAMADA LISBON Team on 2 May 2024
Dear Mr(s). Yimin,We would like to thank you for your preference for RAMADA LISBON for your trip to Lisbon.We are delighted to know that you enjoyed your stay and we look forward to see you again in your next visit to Portugal.Best regards, RAMADA LISBON Team
Dear Mr. Kwong,We would like to thank you for your preference for RAMADA LISBON for your trip to Portugal.It makes us very happy to know that you enjoyed your stay and that our location near the supermarket was helpful.We look forward to see you again in your next visit to our beautiful city of Lisbon.Best regards,RAMADA LISBON Team
10/10 Excellent
Nizar
Travelled with partner
1 May 2024
Liked: Cleanliness, staff & service, amenities
Very close to Metro - excellent staff and amenities
Nizar
Stayed 2 nights in Apr 2024
Response from RAMADA LISBON Team on 1 May 2024
Dear Mr. Nizar,Thank you for choosing our RAMADA LISBON for your stay in Lisbon.It makes us very happy to know that you enjoyed your time in our hotel and that our location and staff helped your experience to be even better.We hope to welcome you again soon.Best regards,RAMADA LISBON Team
Clean rooms and quiet. Really liked the extra door to hallway to bathroom. Kept out hallway noise. Very good breakfast buffet. Helpful and nice staff. Convenient to airport - metro station very close (about 7 stops to airport).
Only issue was that A/C was very noisy. Clunking noises.
Luba
Stayed 1 night in Apr 2024
Response from RAMADA LISBON Team on 1 May 2024
Dear Mr. Luba,We would like to thank you for choosing RAMADA LISBON for your stay and for the compliments left about our location and cleanliness.It's very good to know that you enjoyed your stay and that our staff was helpful during your time in Lisbon.We also thank you for the feedback left about the AC and we hope to have the chance to welcome you soon.Best regards,RAMADA LISBON Team
Dear Mrs. Cecile,Thank you for taking the time to tell us about your experience at RAMADA LISBON.We're sorry to read that your experience did not meet your expectations and we inform you that it's our hope to have the chance to welcome you again in the near future to better serve you. Best regards,RAMADA LISBON Team
Great location near subway. very nice front desk staff.
Martin
Stayed 4 nights in Apr 2024
Response from RAMADA LISBON Team on 1 May 2024
Dear Mr. Martin,Thank you for choosing our RAMADA LISBON for your visit to Portugal.It makes us very happy to know that you liked our location and that our team helped you with everything during your time in Lisbon.We look forward to see you back soon in a future visit to our city.Best regards,RAMADA LISBON Team
Dear Mr. Jay,We would like to thank you for choosing RAMADA LISBON for your stay.It's very good to know that you found our location near the metro station of Olaias useful and that everything went perfect during your stay.We hope to welcome you again in a future visit to Lisbon.Best regards,RAMADA LISBON Team
Dear Mr. Sergio,Thank you for choosing our RAMADA LISBON for your visit to Portugal.It makes us very happy to know that enjoyed your time with us.It is our hope to welcome you again soon in a future visit to Lisbon.Best regards,RAMADA LISBON Team
Dear Mr. Raksha,We would like to thank you for choosing RAMADA LISBON for your stay.It's very pleasant to know that you enjoyed your time with us and it's our hope to welcome you again in a future visit to Portugal.Best regards,RAMADA LISBON Team
Dear Mr. Priscilla,We would like to thank you for choosing RAMADA LISBON for your visit to Portugal.It's very pleasant to know that you enjoyed you stay and we hope to welcome you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
Dear Mrs. Anabela,Thank you for choosing our RAMADA LISBON for your visit to Portugal and for the nice comment left about our hotel.It makes us very happy to know that enjoyed your time with us and that you enjoyed Lisbon We hope to see you again in your next visit to the city. Best regards,RAMADA LISBON Team
10/10 Excellent
Donald
25 Apr 2024
Liked: Cleanliness, staff & service
Everything went smoothly for one night layover
Donald
Stayed 1 night in Apr 2024
Response from RAMADA LISBON Team on 26 Apr 2024
Dear Mr. Donald,We would like to thank you for your preference for RAMADA LISBON for your trip to Portugal.We are delighted to know that you enjoyed your stay and everything went smoothly during you time with usIt's our hope to see you again soon.Best regards,RAMADA LISBON Team
Dear Mrs. Barbara,Thank you for choosing our RAMADA LISBON for your visit to Portugal and for the nice compliment about our staff and service.It makes us very happy to know that enjoyed your stay with us and we look forward to see you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
Dear Mr. Pierre,We would like to thank you for choosing RAMADA LISBON for your visit to Lisbon.It's very pleasant to know that you enjoyed your stay we hope to welcome you again in your next visit to Portugal.Best regards,RAMADA LISBON Team
Staff was excellent. Room average. First meal was pretty good. Second food of chicken wings for 14 euros was 6 very tiny wings - ridiculous.
Brenda
Stayed 1 night in Apr 2024
Response from RAMADA LISBON Team on 23 Apr 2024
Dear Mrs. Brenda,We would like to thank you for choosing RAMADA LISBON for your stay and we thank you for your nice comments about our staff.It's very good to know that you enjoyed your stay and we thank you for your feedback about the cost of meals. It will be discussed with the responsable department and it will help us improve our services.Best regardsRAMADA LISBON Team
8/10 Good
Amilcar
Travelled with partner
22 Apr 2024
Liked: Amenities
typical hotel.
Amilcar
Stayed 1 night in Apr 2024
Response from RAMADA LISBON Team on 23 Apr 2024
Dear Mr Amilcar,We would like to thank you for choosing RAMADA LISBON for your visit to Lisbon.It makes us very happy to know that you enjoyed our hotel and your stay.It's our hope to welcome you in your next visit to Portugal.Best regardsRAMADA LISBON Team
Dear Mrs. Conni,We would like to thank you for choosing RAMADA LISBON for your stay.It's very pleasent to know that you enjoyed your time in Lisbon and that you liked our hotel.We hope to welcome you again in your next visit to our beautiful city.Best regardsRAMADA LISBON Team
10/10 Excellent
Cathy
Travelled with partner
19 Apr 2024
Liked: Amenities
Helpful staff and they permitted us to leave our bags for several days while we went on a short trip
Cathy
Stayed 2 nights in Mar 2024
Response from RAMADA LISBON Team on 20 Apr 2024
Dear Mrs. Cathy,We would like to thank you for choosing RAMADA LISBON for your stay and for the compliments left about our staff's work.We hope to welcome you back in our hotel in your next visit to Lisbon.Best regards,RAMADA LISBON Team
8/10 Good
kennedy
11 Apr 2024
kennedy
Stayed 2 nights in Apr 2024
Response from RAMADA LISBON Team on 1 May 2024
Dear Mr. Kennedy,We would like to thank you for choosing RAMADA LISBON for your visit to Portugal.It's very pleasant to know that you spent a comfortable stay in our hotel.We hope to welcome you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
The beds were fairly hard and uncomfortable and there was no hair conditioner in the shower. The staff was wonderful though!
Gail
Stayed 1 night in Apr 2024
Response from RAMADA LISBON Team on 9 Apr 2024
Dear Mr(s). Gail,We would like to thank you for choosing RAMADA LISBON for your stay and for the compliments left about our staff.It's very pleasent to know that you enjoyed your time in our hotel and we also thank you for the feedback left about the room.We hope to have the chance to welcome you soon.Best regards,RAMADA LISBON Team
Very good hotel in Lisbon to stay.
We have had the chance to get upgraded room with the view of the sunrise every morning.
Thanks for this !
Maryam
Stayed 3 nights in Mar 2024
Response from RAMADA LISBON Team on 3 Apr 2024
Dear Mrs. Maryam,We would like to thank you for your preference for RAMADA LISBON and for the comments about the hotel.We are delighted to know that you enjoyed your stay and the view from your room.We are looking forward to see you again in your next visit to Portugal.Best regards,RAMADA LISBON Team
The hotel was okay, but the beds were hard, and the surrounding area was not clean or safe feeling. Hardly any places to eat nearby.
Gail
Stayed 2 nights in Mar 2024
Response from RAMADA LISBON Team on 3 Apr 2024
Dear Mr(s). Gail,First of all, thank you for choosing RAMADA LISBON during your time in Portugal.We thank you for your feedback regarding the beds and inform you that it will help us improve our services for future guests.It's our hope that you enjoyed your stay and that we'll see you again in a future visit to Lisbon.It's hope to see you in a future visit to Lisbon.Best regards,RAMADA LISBON Team
Hotel is in need of major renovations! Dirty and unpleasant front desk clerk checking in and very unhelpful!
Gary
Stayed 5 nights in Mar 2024
Response from RAMADA LISBON Team on 3 Apr 2024
Dear Mr. Gary,First of all, thank you for choosing RAMADA LISBON during your stay in Lisbon.We are sorry to hear that we didn’t accomplished your expectations, as customers satisfaction is always our main goal.Your comments about the our team surprised us since they're not common, however we are going to discuss them with our staff to make sure we improve our services for future guests.It's hope to see you in a future visit to Lisbon.Best regards,RAMADA LISBON Team
beautiful view of the river and lisbon.. Great staff with a very helpful and kind nature. Super close to airport and metro to get into the city. Value for money
Anupama
Stayed 1 night in Mar 2024
Response from RAMADA LISBON Team on 3 Apr 2024
Dear Mr(s). Anupama,We would like to thank you for choosing RAMADA LISBOA for your time in Portugal and for the compliments left about our staff.We are happy to know that you found your stay comfortable and that our location next to the metro station of Olaias was helpful.We hope to welcome you soon in our hotel again.Best regards,RAMADA LISBON Team
6/10 Okay
JEREMY
30 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Location is far away from all the sites
JEREMY
Stayed 2 nights in Mar 2024
Response from RAMADA LISBON Team on 3 Apr 2024
Dear Mr. Jeremy,We thank you for choosing RAMADA LISBON for your stay and for feedback about our location.It's our hope that you enjoyed your stay and that we have chance to welcome you again in the near future.Best regards,RAMADA LISBON Team
Dear Mrs. Linda,We would like to thank you for choosing RAMADA LISBON for your stay.It makes us very happy to read that you enjoyed your stay and that you found our staff friendly.Looking forward to welcome you again in a future visit to Portugal. Best regards,RAMADA LISBON Team
Clean and friendly staff. Accessibility also good.
Julia
Stayed 1 night in Mar 2024
Response from RAMADA LISBON Team on 26 Mar 2024
Dear Mrs. Julia,We would like to thank you for choosing RAMADA LISBON for your stay.It's very pleasant to read that you found our staff very friendly.It's our hope to welcome you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
10/10 Excellent
Andreas
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
The property is staring to show it's age in the bathroom we had, doors rattling loud air conditioning.
We only ate breakfast there, it was not memorable. The cooked food was tasteless, a number of trays on the buffet were empty, and it was too expensive for what it was.
Andreas
Stayed 2 nights in Mar 2024
Response from RAMADA LISBON Team on 26 Mar 2024
Dear Mr. Andreas,We would like to thank you for choosing RAMADA LISBOA for your visit to Lisbon.Hopefuly you found your time in our hotel enjoyable and we inform you that the F&B Department will be notified about your feedback about the breakfast and it will help us improve our service.We hope to have the chance to welcome you again in a future visit to Portugal.Best regards,RAMADA LISBON Team
I didnt like that there was no printed information in the room.
Jose Ignacio
Stayed 5 nights in Mar 2024
Response from RAMADA LISBON Team on 26 Mar 2024
Dear Mr. José,We would like to thank you for choosing RAMADA LISBON for your stay in Lisbon.It's very nice to read that you enjoyed your stay and we inform you that your feedback about the information on the room will help us improve our services.We hope to welcome you again in a future visit to our city.Best regards,RAMADA LISBON Team
10/10 Excellent
Carlos
21 Mar 2024
Carlos
Stayed 1 night in Mar 2024
Response from Equipa RAMADA LISBON on 10 Apr 2024
Estimado Sr. Carlos,Muito obrigado por escolher o RAMADA LISBON para a sua estadia em Lisboa.Deixa-nos muito felizes por saber que ficou agradado com a sua estadia e esperemos voltar a recebê-lo numa futura visita a Lisboa. Com os melhores cumprimentos,Equipa RAMADA LISBON
10/10 Excellent
Aruna, Toronto
Travelled with partner
20 Mar 2024
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and pleasant.
Aruna
Stayed 7 nights in Mar 2024
Response from RAMADA LISBON Team on 21 Mar 2024
Dear Mrs. Aruna,We would like to thank you for your preference for RAMADA LISBON.We are delighted to know that you enjoyed your stay and that you found our staff very pleasant and helpful.Hopefuly we'll see you again in your next visit to our city of Lisbon.Best regards,RAMADA LISBON Team
10/10 Excellent
PAUL
20 Mar 2024
PAUL
Stayed 2 nights in Mar 2024
Response from RAMADA LISBON Team on 9 Apr 2024
Dear Mr. Paul,We would like to thank you for choosing RAMADA LISBOA for your time in Portugal.We are happy to know that you enjoyed your stay and it's our hope to welcome you again in your next visit to our city.Best regards,RAMADA LISBON Team
This was a perfect way to end 3 weeks of travel. The hotel is clean, quiet and the staff were fantastic. Would definitely stay here again.
Susan
Stayed 1 night in Mar 2024
Response from RAMADA LISBON Team on 19 Mar 2024
Dear Mrs. Susan,We would like to thank you for choosing RAMADA LISBON for the end of your trip.It makes us very happy to know that you felt comfortable during your time with us.We also thank you for the nice comments about our team.Looking forward to welcome you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
The bathroom in the room I stayed had black mold around the shower. The room was super hot and even when we tried to cool it down, it didn’t cool the room. My stay was too short, so it was not worth trying to sort out.
Itohan
Stayed 1 night in Mar 2024
Response from RAMADA LISBON Team on 14 Mar 2024
Dear Mr. Itohan,First of all, thank you for choosing RAMADA LISBON during your time in Portugal.We are sorry to hear that we didn’t accomplished your expectations, as customers satisfaction is always our main goal.We inform you that your feedback regarding the bathroom and the room will help us improve our services for future stays.It's hope to see you in a future visit to Lisbon.Best regards,RAMADA LISBON Team
6/10 Okay
Jo-Anne
Travelled with partner
13 Mar 2024
Liked: Cleanliness, staff & service
Cleaning staff did not restock coffee daily.
Excellent service by front lobby staff, 20 out of 10 to assist in your adventures in Libson. Ensured you had all information
Jo-Anne
Stayed 3 nights in Mar 2024
Response from RAMADA LISBON Team on 14 Mar 2024
Dear Mrs. Jo-Anne,We would like to thank you for choosing RAMADA LISBOA for your stay and for the compliments left about our staff work during your time in Lisbon.Thank you also for the feedback left about the coffee restock. It will help us improve our service for future guests.It's our hope to welcome you again in a future visit to Portugal.Best regards, RAMADA LISBON Team
10/10 Excellent
Ronald
13 Mar 2024
Liked: Property conditions & facilities
Great property.
Ronald
Stayed 1 night in Mar 2024
Response from RAMADA LISBON Team on 14 Mar 2024
Dear Mr. Ronald,We would like to thank you for choosing RAMADA LISBON for your stay.It makes us very happy to know that you found your stay comfortable and we hope to welcome you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
Dear Mrs. Paulette,We would like to thank you for choosing RAMADA LISBON for your stay in Lisbon.It makes us very happy to know that you found your stay enjoyable.We hope to welcome you again in your next visit to Portugal.Best regards,RAMADA LISBON Team
Nice property and staff. Room had a musty odor and hot water came out brown. Otherwise room was good
Carey
Stayed 2 nights in Mar 2024
Response from RAMADA LISBON Team on 14 Mar 2024
Dear Mr(s).Carey,We would like to thank you for choosing RAMADA LISBOA for your stay and for the compliments left about our service and staff.It's very pleasant to read that you enjoyed your stay and we hope to welcome you again in your next visit to our city of Lisbon.Best regards,RAMADA LISBON Team
We stayed in this hotel last year and it was great. We came back this year again and it was different experience. We stayed for 3 nights and the 3 nights my shower drain was not working and keep asking them to fix it and no one did. We called Ana complained 3 days in a row and no one came to fix it. Cleaners did a great job on cleaning but did not replace the coffee cups and did not refill the coffee station. We had 3 rooms and all three rooms like that. Hope management improve on these points.
Rita
Stayed 3 nights in Mar 2024
Response from RAMADA LISBON Team on 8 Mar 2024
Dear Mrs. Rita,First of all, thank you for choosing RAMADA LISBON during your stay in Lisbon.We are sorry to hear that we didn’t accomplish your expectations, since customers satisfaction is our main goal with every stay.We thank you for the feedback about the shower drainage and we inform you that our Maintenance Team is already aware of the situation and they're doing everything they can to make sure everything is alright for future guests.We sincerely hope to have the oportunity to welcome you again in a future to Portugal.Best regards,RAMADA LISBON Team
Staff was amazing and helpful!!!
Had a plumbing issue one night and within 10 minutes it was fixed!!
Also the Metro was within 100 yards!
Jose
Stayed 6 nights in Feb 2024
Response from RAMADA LISBON Team on 6 Mar 2024
Dear Mr. José,We would like to thank you for choosing RAMADA LISBOA for your stay and for the comments left about our staff.It makes us very happy to know that you enjoyed your stay and that our location was helpful during your time in Lisbon.We'll wait for your next visit to Portugal.Best regards,RAMADA LISBON Team
Dear Mr. Alastair,We would like to thank you for choosing RAMADA LISBON for your stay.It's very pleasant to read that you found our stay comfortable and that you enjoyed our service.It's our hope to welcome you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
6/10 Okay
DINUSHA
Travelled with partner
29 Feb 2024
Liked: Property conditions & facilities
I was disappointed with the bed size and felt the room was small for two people.
DINUSHA
Stayed 1 night in Feb 2024
Response from RAMADA LISBON Team on 29 Feb 2024
Dear Mr(s). Dinusha,We would like to thank you for choosing our RAMADA LISBON for your stay.We're sorry to read that your expectations weren't matched by our services during your time in Lisbon since customer satisfaction is our main goal.We do hope to have the pleasure to welcome you again in the future.Best regards,RAMADA LISBON Team
Very much like a motel and not comfortable bed. Mold all over and don’t stay.
Ping
Stayed 1 night in Feb 2024
Response from RAMADA LISBON Team on 29 Feb 2024
Dear Mr(s). Ping,We would like to thank you for choosing our RAMADA LISBON for your stay however we're sorry to read that your expectations weren't matched by our services during your time in Lisbon since customer satisfaction is our main goal.Your comments about our beds and the mold in the room will be discussed with the responsible departments for service improvements.We do hope to have the pleasure to welcome you again in the future.Best regards,RAMADA LISBON Team
Dear Mr(s). Singh,We would like to thank you for choosing RAMADA LISBOA for your stay and for your feedback about the hotel facilities and staff's work.It makes us very happy to read that you found your stay enjoyable.It's our hope to welcome you in a future visit to Portugal. Best regards,RAMADA LISBON Team
10/10 Excellent
Maria
Travelled with family
22 Feb 2024
Liked: Cleanliness, staff & service
We had a good time
Maria
Stayed 1 night in Feb 2024
Response from RAMADA LISBON Team on 22 Feb 2024
Dear Mr. Maria,Thank you for your preference for RAMADA LISBON.It makes us very happy to know that you had a wonderful time during your stay in our hotel.We look forward to see you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
Staff were very accommodating as we arrived early and the front desk let us check in. Marco was fantastic as well as a wealth of knowledge.
Yvonne
Stayed 1 night in Feb 2024
Response from RAMADA LISBON Team on 22 Feb 2024
Dear Mr. Yvonne,Thank you for choosing our RAMADA LISBON for your stay and for the comments left about our staff.We are pleased to know that you had a comfortable stay with us and that our staff has helped you during your time in Lisbon.We hope to welcome you again in your next visit to the city.Best regards,RAMADA LISBON Team
Dear Mr. Franklin,We would like to thank you for choosing RAMADA LISBOA for your stay in Lisbon.It makes us very happy to know that your stay was comfortable during your time in the city.We hope to welcome you again in your next visit to our country.Best regards,RAMADA LISBON Team
Dear Mr. Franklin,We would like to thank you for choosing RAMADA LISBOA for your stay.It's very pleasent to read that you enjoyed your stay and that our staff was helpful.It's our hope to welcome you again in your next visit to our beautiful city of Lisbon.Best regards,RAMADA LISBON Team
Dear Mr. Tom,We would like to thank you for choosing RAMADA LISBOA for your stay and for the compliments left about our bar and restaurant.It's very pleasant to read that you enjoyed your stay.It's our hope to welcome you again in your next visit to our city of Lisbon.Best regards,RAMADA LISBON Team
10/10 Excellent
Nkechi
7 Feb 2024
Nkechi
Response from RAMADA LISBON Team on 10 Feb 2024
Dear Mr. Nkechi,We would like to thank you for choosing our RAMADA LISBOA for your visit to Portugal.We are very happy to know that you found your stay enjoyable.We hope to welcome you again in your next visit our city. Best regards,RAMADA LISBON Team