Breathtaker Hotel and Spa, Mt. Buller

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Primary image
Indoor pool
Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Iron/ironing board, cots/infant beds, free WiFi, bed sheets
LCD TV, DVD player, iPod docking station

Overview of Breathtaker Hotel and Spa, Mt. Buller

Breathtaker Hotel and Spa, Mt. Buller

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant
Map
8 Breathtaker Road, Mount Buller, VIC, 3723

Explore the area

  • Popular LocationVillage Center7 min walk
  • Popular LocationMt. Buller Ski Slopes10 min walk
  • Popular LocationMount Buller Peak1 min drive

Choose dates to view prices

About this area

Mount Buller

Located in Mount Buller, Breathtaker Hotel and Spa, Mt. Buller is in a rural area and in the mountains. Mount Buller Alpine Resort and Mt. Buller Ski Slopes are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Alpine National Park and Mount Russell Education Area. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging. Guests appreciate the hotel's central location.

What's nearby

  • Village Center - 7 min walk
  • Mt. Buller Ski Slopes - 10 min walk
  • Mount Buller Peak - 1 min drive
  • Mount Stirling Alpine Resort - 15 min drive
  • Mount Stirling - 26 min drive

Getting around

  • Melbourne Airport (MEL) - 175 min drive

Restaurants

  • ABOM Hotel & Apartments - 4 min walk
  • Cattlemans Cafe - 5 min walk
  • The Villager Cafe - 5 min walk
  • Birdcage Cafe - 5 min walk
  • Cattleman's Cafe - 6 min walk

About this property

Breathtaker Hotel and Spa, Mt. Buller

Ski-in/ski-out hotel with a full-service spa
Ski into Breathtaker Hotel and Spa, Mt. Buller, where you can enjoy a drink at the bar/lounge and comforts including a spa tub and a full-service spa. Limited housekeeping is available.
Breathtaker Hotel and Spa, Mt. Buller offers 33 accommodations with iPod docking stations and DVD players. LCD televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Mount Buller hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Breathtaker on high has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Languages spoken

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Ski shuttle nearby

Food and drink

  • Free self-service breakfast available daily 7:30 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Signature Restaurant
  • BT Gourmet Pizzeria
  • The Loft Lounge & Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • Business centre
  • Conference space

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

More

  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
A 3% surcharge for American Express and 1% surcharge for Visa and MasterCard will be applied for all Hotel Collect bookings.
During winter, parking is not available at the property. Guests need to leave their car at a parking lot 2 km from hotel, then take a taxi or arrange pick-up via scheduled shuttle.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for AUD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 500 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Breathtaker Hotel Retreat Mount Buller
Breathtaker Hotel Retreat
Breathtaker Retreat Mount Buller
Breathtaker Retreat
Breathtaker And Spa, Mt Buller
Breathtaker Hotel and Spa, Mt. Buller Hotel
Breathtaker Hotel and Spa, Mt. Buller Mount Buller
Breathtaker Hotel and Spa, Mt. Buller Hotel Mount Buller

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 53 out of 87 reviews
5 - Excellent 61%
Rating 4 - Good. 22 out of 87 reviews
4 - Good 25%
Rating 3 - Okay. 8 out of 87 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 87 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 87 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Well taken care of, close to the ski slopes, cosy rooms, friendly staff, convenient food options, great breakfast delivered to the rooms. Luggage and ski storage, accommodating if you arrive early and plan to depart late by storing the luggage.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaker Hotel & Spa at Mt Buller was indeed breathtaking! We were a party of 4A2C and it was our first time at a ski resort. We spent 3D2N thru the beginning of the season. We had planned for the trip 6mths in advance to ensure a memorable trip for the young and old. And we are certainly glad we chose Breathtaker. Pre trip, we were slightly taken by their rates and how fast they were booked out. We asked plenty questions and Breathtaker’s folks were always prompt with their replies. Kaidi & Anne were patient and their service level assured us that we made the right choice booking our stay with them. We enquired about driving up the mountain ourselves, figuring out parking at the property to eventually booking their transfer service from The Sebel to take us safely up Mt Buller. Transfer service was great! Drivers were welcoming, helped with our luggages and settled the kids in the vehicle. Drive was smooth and we enjoyed the sights without worrying for our safety. During our stay, every staff we met greeted us with gusto. Thank you Jaime & team! Breathtaker is a cosy property without elevator/lift. We booked a 2-bedrm apt and it served us well. The attached kitchenette worked great for us - we were able to whip simple meals for times we stayed in. Facilities were great too - we love the kids playroom on level2. We loved the happy hour service at Loft Bar as well as the food served at the Signature Restaurant. So good! We’d love to be back!
Stayed 2 nights in Jun 2022

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Staff & service
Stayed 2 nights in Aug 2019

1/5 Terrible

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Only good thing was close to ski school for the kids. Nothing good to say.
Stayed 2 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, great location & can get noisy!
I have stayed at Breathtaker before and enjoyed both stays. The previous stay was prior to the recent renovations, which have tidied up the lobby & breakfast area for the better, however left the loft space feeling a lot less cosy and a bit sterile. Unfortunately this time, we experienced bad cooking odours and a fair degree of noise from a neighbouring apartment. The building doesn't have particularly great noise insulation, with scents seeming to waft via the shared vent system. Management did compensate us for the negative experience, which was reassuring that these concerns were taken on board. My previous visit seemed to be far less noisy in one of the smaller one storey appartments, where as he larger two storey apartment had serious noise and smell issues. Breathtaker is overall a great place to stay if you land a quiet room with quiet considerate neighbours. The spa is a pleasant place to restore and relax after a day out on he snow and staff seem to have improved since the previous visit, with terrific service and very polite attitude.
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was selling itself as ski in/out. This was not totally correct. Whilst the walk was short you still had to walk 70m to the chair lift. The hotel is definitely on the snow but I would not class it as ski in/out based on my previous experience. (Having said that I have not booked any other ski in/out hotels on Hotel.com to know if this this is a normal classification for this style of accommodation). We stayed in a 6 bedroom room. 1 double bed and 4 bunks. The living room was tiny & did not have a view towards the snow or mountains. Kitchenette was unpractical to work in. These were the main disappointments. There are other rooms in the complex which I am sure would be better. The complex itself was very clean and professional. Breakfast included was lovely. The best croissants I have ever eaten. (supplied from the Mansfield bakery). The spa, sauna and lap pool in the complex were excellent. Would be better if they stayed open after 6:00pm. You have to try one of their desert pizzas, delicious.
Stayed 6 nights in Jun 2019

3/5 Okay

Liked: Staff & service, property conditions & facilities, room comfort
The shower is very small and we can’t do late checkout so we have to checkout at 10.00am, because we don’t want to get the hotel management charge us and even you are staying with a kids at the age of 6, and you book a room for 2 adults, you have to pay charges for your kids 80$ per night
Stayed 2 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, wonderful kids play area and spa. Food is good too.
Stayed 3 nights in Jul 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my daughters first time at the snow, and the whole trip was absolutely magical. The Breathtaker Hotel made our whole trip so enjoyable! The staff couldn't do enough to help us and went above and beyond from the moment we got there to when we left. The location couldn't have been more perfect, a short walk to the ski lifts, the ski school, and the village. Grimus ski hire was just next door and their service was also excellent. The only negative was that I wish there were healthier menu options, especially for the kids. Thank you!
Stayed 3 nights in Jun 2019