Junior Suite

Reviews of Olissippo Castelo

4 out of 5
Olissippo Castelo
Rua Costa do Castelo, 126, Lisbon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, quiet room, pleasant staff
Stayed 6 nights in Apr 2024

10/10 Excellent

CHARLES, ALLENTOWN

Travelled with partner
Liked: Property conditions & facilities
Beautiful view, great location, room was fantastic
Stayed 2 nights in Apr 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location just by the castle and close to the Alfama. Hotel was exactly as it appeared in listing. Staff very helpful. Breakfast very good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique area and property. The staff were very friendly and helpful with suggestions to best enjoy the experience. The breakfast was amazing. We used the shuttle they arranged and he was spectacular. This is a cultural masterpiece with so much history and flavor. It is not a 5 star luxury experience, it is a beautiful look at at a neighborhood and district you will remember for years. If you expect luxury, go to a 4 Seasons or equivalent. If you want a beautiful setting surrounded by rough edges and a real neighborhood with real people, this is the experience for you. We loved it!
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked personal patio outside room. Didn't like safe with key. Prefer digital access. No outlet in bathroom. Few outlets in room
Stayed 3 nights in Apr 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for providing a great location and a quiet, clean place to sleep (with a great breakfast) after busy days exploring!
Stayed 2 nights in Mar 2024

6/10 Okay

Audrey

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and accommodating. If your driving a car it is not the easiest place to get to. Property is quiet dated but clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Giles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the edge of Alfama. Easy to walk to restaurants, overlooks, castle. We had a wonderful view over rooftops (Baixa?). Would definitely stay here again. Great staff and breakfast. Don't try to drive here!
Stayed 4 nights in Apr 2024

10/10 Excellent

Yik-Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights. We found the room clean and spacious, and great breakfast buffet. Staff are very friendly and helpful. Hotel is located on top of a hill with great views, but walking up the hill could pose a problem for people with mobility issues. Overall a nice and classy hotel. Jane
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast each morning with lots of options. Spacious room, great location, away from the tourist area but accessible by walking. Lots of climbing required as it is close to the castle.
Stayed 4 nights in Mar 2024

10/10 Excellent

stephen

Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere: the hotel staff were extremely friendly and helpful. The location is handy for places to eat and for sightseeing. Finding one's way around can be tricky at first, especially at night and the staff gave good advice on options.
Stayed 4 nights in Feb 2024

10/10 Excellent

Matthew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Great Staff
Wonderful staff. Very friendly and helpful. Lovely room. Has everything you need including a great breakfast. Would highly recommend
Stayed 2 nights in Dec 2023

10/10 Excellent

Mobasshir

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the junior sweet room here. Property is at great location
Stayed 2 nights in Jan 2024

10/10 Excellent

Hans

Travelled with family
Beautiful European style hotel. Staff great. Wonderful breakfast. Two great restaurants one minute away. Garage if you have a car. Very special
Stayed 4 nights in Dec 2023

8/10 Good

Vito

Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, the staff welcoming, a decent breakfast and with pleasant views of the city. The only draw back is its location! To get there, you need to climb very steep (cobbled) hills and many (hundreds) steps! However, if you wish to stay in a quieter area away from the "bustle", then here is ideal.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel with pleasant staff - breakfast was great!
Stayed 2 nights in Nov 2023

8/10 Good

Raylene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
killer hills
There were 2 receptionist on arrival, the lady was quite pleasant but the man was quite rude. The room was good but the hills to and from were a nightmare
Stayed 3 nights in Nov 2023

10/10 Excellent

Eileen, Ballyclare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Giselle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful and the room is clean. I generally love the hotel.
Stayed 3 nights in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel (24 rooms) in nice quiet and scenic area overlooking the Castle. Room was clean and simple with a terraced area. You need to be prepared for the hills and stairs though!
Stayed 3 nights in Nov 2023

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book this one!
I can’t recommend this hotel highly enough! Great location, great views, food is lovely, staff are very helpful and responsive both before and during our stay. Faultless.
Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quiet, clean, terrific views from balcony. Room size great. Breakfast very good. Staff very personable, knowedgeable, and helpful. Walk to major attractions.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023

6/10 Okay

Suishta

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dated and tired property. No advantage to staying here. In very congested old town area...invariably had traffic jams.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jerry

Stayed 4 nights in Oct 2023

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. A person in our party needed medical help. Rui from the front desk called an ambulance and stayed with us until it arrived. He went above and beyond offering comfort and assistance. I highly recommend this hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Alfama location
Everything was great. I left a couple items and am hoping they will return them to me.
Stayed 3 nights in Sep 2023

6/10 Okay

Suishta

Travelled with group
Disliked: Amenities, property conditions & facilities
Old and outdated - in shabby condition. Fruit flies were eating the fruit and food at breakfast everyday. Not convenient to access and really nothing special around the area either to make it worth staying here.
Stayed 5 nights in Sep 2023

6/10 Okay

Elizabeth

Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Our junior suite was gorgeous and spacious with sunset views from our terrace. Very helpful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this gem of a hotel. Clean, comfortable, friendly staff. Unique.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, breakfast was yummy, very clean and safe. Highly recommend!
Stayed 2 nights in Sep 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very lovely stay. The staff were wonderful, we would stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 2 nights in Sep 2023

6/10 Okay

Joel

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Servio regular a malo Cierran las puertas del hotel en las noches y es incómodo esperar a q despierte el q esté en recepción La comida es average no sorprende
Stayed 3 nights in Sep 2023

8/10 Good

maritere

Stayed 2 nights in Sep 2023

10/10 Excellent

Donald K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to dining, convenient to sightseeing and shops. Daily breakfast was very good with variety of choices. Staff was attentive and responsive. It was a nice stay! Thank you!
Stayed 6 nights in Sep 2023

8/10 Good

Donna, Whately

Stayed 3 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Estelle

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Jose Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, good location.
Stayed 5 nights in Sep 2023

4/10 Poor

Toral

Travelled with partner
Disliked: Property conditions & facilities
We were very disappointed with the room allocated to us. The photos and detail seems to suggest all rooms face the same way with beautiful views. Hence we booked room without a terrace at least 3 months in advance and paid in full. On checking in we were allocated a room facing block of apartments. We had also kindly asked in advance if we could have a room with a nice view but were told they will try to do so. Obviously a brush off, it seems its first come first serve. We paid the price of a room without a view because our flight was delayed and we arrived in the evening. Maybe the hotel needs to change the description and photos to also inform of the two rooms 106 and 107! Very disappointed as we were there to celebrate our 35th wedding anniversary.
Stayed 4 nights in Sep 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Would Stay Here Again
Great hotel, great location, friendly staff. The beds were a little tough but all of them are in Portugal.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Enjoyed my stay here due to the clean room, good breakfast, location that is walkable, and comfortable bed.
Stayed 3 nights in Aug 2023

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal were very accommodateing and professional breakfast was excellent and allowed me to start every morning with a good meal and a happy day
Stayed 6 nights in Aug 2023

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel , location , service , The stuff very friendly and nice , the Room so clean and beautiful. I recommend you to come with Taxi, not uber, because Taxi is allowed to go to the front of the hotel, uber will dropp you off and you have yo walk to the hotel
Stayed 3 nights in Jul 2023