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"Clean room and cheap breakfast."

"Very efficient front desk staff...check-in in less than five min,...ecplained everything."

"NA"

"Clean, friendly and good location"

"its nice place to stay staff were super friendly！"

"조식의 빵은 딱딱하고 퍼석한 느낌. 음식이 다양하지는 않음. "

"Very clean and nice hotel in Hangzhou. Although it’s a little bit far away (30mins-1hours ride) from Westlake, the neighborhood is still nice and safe. I came for a business trip so it’s close to the place where I wanted to go. Definitely will revisit if I’m in Hangzhou again. "

" Wet new and modern hotel with excellent service in English"

"在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地 比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!"

"Maybe could include a better bar's Service. Afternoon no Good Service."

"よかった"

"Clean and closed to the airport "

"clean room & friendly and helpful staff "