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"Clean facility in general, Friendly, great location, good breakfast included. Nice beds. "

"Amazing staff and beautiful hotel with pool, hot tub, shopping and festive decor. Easy parking and convenience."

"The hotel was well maintained and clean"

"I absolutely loved this property. Beautiful rooms and amenities. Food was also wonderful and the shopping in town was fantastic. The only improvement would be to hire some first rate service staff. The service at the milkhouse needed a bit of training in both hospitality and expediting. But overall a huge recommend and we will be returning"

"Our stay at Zermatt Spa & Resort has been nothing short of extraordinary. From the moment we arrived, the hospitality has been over the top and beyond. Every smile, every welcome, and every act of care made us feel like family — not just guests. What touched me most was how much love they showed my daughter, who turned 3 on 11/23. They made her birthday unforgettable! They sang “Happy Birthday,” extended her celebration for 9 more hours, gifted her balloons, a birthday tiara, and even more surprises. She couldn’t stop smiling and saying, “This is the best birthday ever!” My heart was so full. A huge thank you to Glenda, Austin, the receptionist team, Engineering, the Chef & Waiter, the Sparkle Crew, and the incredible General Manager, Scott. I’m probably missing a few names, but please know how grateful we are. Amari sends hugs and tons of kisses to all of you! The room itself was lovely — clean, cozy, and thoughtfully designed. The mountain view from our room was absolutely breathtaking, especially in the early mornings. And I have to say… my favorite place was the bathroom. They truly thought of everything! From the perfect makeup mirror to the tub with a built-in seat, it felt luxurious, comfortable, and so well-planned. There are so many more things I can rave about — like the GM decorating cookies and the receptionist with my daughter, staff taking our pictures, and even watching my daughter for a quick moment while I ran to grab something I left on the mini golf cou"

"Clean room, nice staff and great food!"

"We have stayed before and will stay again. "

"The room and hotel were very very clean. The staff was mostly helpful. Our stay was very comfortable and quiet. The bed was pretty good. I would definitely stay here again, especially for the price"