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"No towels in the room. Shower had one temp. "

"Room clean but carpet stained and dusty in corners, no soap container so soap was sliding all over the bathroom top so had to keep it on a towel to soak up the water"

"Overall it was a clean and comfortable stay. We stayed for a weekend in April. Staff were really friendly and helpful. Just a few things in room that needed touching up in our room but did not affect our stay. Nice and quiet as well. "

"Bar person checked me in, she was very efficient. Excellent position on sea front. Room 5 bathroom was unheated thus was chilly, plus the window wouldn't close properly. I wouldn't want to use this room in the winter. View from bedroom window was of a flat roof, and a sandbag, not great."

"Extremely helpful staff, friendly, customer service very good. Room could have benefitted from more coffee,/teas and sundries. Overall very good value for money"

"The room was clean and tidy with tv and tea making facility. Shower was a good standard with decent hot water supply. Staff were extremely helpful and approachable and good size bar and restaurant. The hotel itself is a bit dated but you could see that renovations are taking place to update it. There are a number of attractions nearby notwithstanding the airport and I would very much recommend it for its facilities, location and price."

"Great location with easily accessible local amenities. Ample parking. Friendly staff. Clean rooms including bathroom. Great breakfast with brilliant pancake machine. Missing a trick with the lake area as it could've been better maintained."

"Well where do i start. This hotel needs a good makeover or even shut down. The guy that checked us in was lovely 😍. It advertised it has a lift and both were broken we were on top floor and with breathing difficulties we struggled. Rooms are awful old carpets, mold on shower curtain, no wardrobe only hanging space on a rail that was wobbly, sink was in room, old furniture, the only thing that was nice was the comfortable bed but even this was small. Hotels.Com i recommend you taking this hotel off your site as it will make the company to look bad. Hotel is like fawlty towers never will we stay here again too far out from town too"

"Sea view from my room"