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Copthorne Hotel Cardiff-Caerdydd

4.0 star property
Eco-certified hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Terrace/patio
Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine
You can look forward to a rooftop terrace, shopping on-site and a coffee shop/cafe at Copthorne Hotel Cardiff-Caerdydd. The on-site international cuisine fine-dining restaurant, Raglans Restaurant, offers breakfast, lunch, dinner and children's meals. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$124
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, Lakeside

View from room

Junior Suite, Lakeside

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room, Lakeside

Exterior

Superior Double Room, Lakeside

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

Highlights

Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds
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About the area

Located in Wenvoe, a neighbourhood in Cardiff, Copthorne Hotel Cardiff-Caerdydd is in the suburbs and on a lake. Delta Force Paintball Cardiff and Parc All Weather Play are local attractions and those in the mood for shopping can visit Cardiff Market and Queen Arcade. TeamSport Cardiff and Cardiff International Sports Village are also worth visiting. Relax and indulge in the area's winery tours, or seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Cardiff travel guideOpens in a new window
Map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH

What's nearby

  • St. Fagans National Museum of History - 4 min drive - 3.8 km
  • Cardiff City Stadium - 4 min drive - 6.7 km
  • Principality Stadium - 9 min drive - 8.7 km
  • Cardiff Bay - 9 min drive - 12.7 km
  • Cardiff Castle - 9 min drive - 8.3 km

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

Upscale eco-certified hotel near Principality Stadium
You can look forward to a rooftop terrace, shopping on-site and a coffee shop/cafe at Copthorne Hotel Cardiff-Caerdydd. The on-site international cuisine fine-dining restaurant, Raglans Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a lift
  • Wedding services, luggage storage and free newspapers
Room features
All 135 rooms have comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with digital channels
  • Free infant beds, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a one-off cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 7.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Frequently asked questions

Is Copthorne Hotel Cardiff-Caerdydd pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. A cleaning fee of GBP 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Copthorne Hotel Cardiff-Caerdydd?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Cardiff-Caerdydd on 31 Aug 2025 start from AU$124.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel Cardiff-Caerdydd?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel Cardiff-Caerdydd?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM.

What time is check-out at Copthorne Hotel Cardiff-Caerdydd?

Checkout is at noon.

Where is Copthorne Hotel Cardiff-Caerdydd located?

Located in Wenvoe, this eco-certified hotel is within 3 miles (5 km) of Saint Fagan's Castle, Lower Blaen y Glyn and St. Fagans National Museum of History. Trelai Park and St. Mary's Church St. Fagans are also within 3 miles (5 km).

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Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 401 out of 1005 reviews
Rating 8 - Good. 410 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly room was spotless and perfect will deffo stop here again 👍👍👍
Stayed 1 night in Aug 2025

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very good breakfast, clean and comfortable room
Stayed 2 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location. Plenty of free parking. Large room, comfortable bed. Fast service in the bar and restaurant. Easy check-in.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food
Stayed 1 night in Jun 2025

10/10 Excellent

Ernest

Liked: Property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Vaughan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Food was exceptionally with lovely staff working the bar & restaurant area.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is in a great location and in a nice spot. Staff are great, especially Ryan!
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the restaurant overlooking the lake was lovely.
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Hotel was easy enough to get to and there’s several shopping areas nearby.
Stayed 2 nights in May 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never slept in a double bed as big before, it was huge 👍 definitely worth the price
Stayed 1 night in Jun 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice propery served up everything you would need
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Newly reopened, nice quality hotel with free parking next to retail areas just outside Cardiff. Very convenient for City or Bay.
Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake at the back was in poor condo on and some litter in it
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Property conditions & facilities
Everything
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bit dated, few bugs on the floor and main door wasn’t working
Stayed 3 nights in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

Clean and spacious room with a super king size bed, tea/coffee.
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff stopover

Refurbished to a good standard. Comfortable room, good bed and shower. One small thing: the restaurant wasn’t waiter service, order food at bar. Therefore we left to ear elsewhere where we got service.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this hotel when watching the European final at the Principality Stadium. It was a 10 min taxi to the stadium and the hotel had plenty of free parking available. Lots of convenient shops around - Tesco over the road plus a McDonalds which was handy when coming home after the game! Staff all friendly and the room was very clean. Huge bed which was very comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Lorrentine

Disliked: Cleanliness, staff & service, property conditions & facilities
Thank you for your booking which was made as above.   Upon being allocated the room, we had a quiet night. The following morning upon looking at the bedlinen we realised that there were faecal marks on the bed linen which we had used. These faecal marks were well caked on the linen showing that this was from previous usage. The Hotel staff was immediately informed and they seemed unperturbed by this. We then ripped all the bedlinen ourselves and asked for fresh bedlinen. As Hotel Team was immediately informed of the situation they agreed as to what had been observed. As a Hotel guest my expectation of a 4 star hotel is at least to provide clean bedding which was clearly failed by Copthorne Hotel. This is an unacceptable manner of providing a service as this breeds disease moreover to children. I would like to bring to your attention that faeces do pose high risks of allergy reactions and resapiratory and skin infections. Bearing in mind the above the room was not immediately thoroughly cleaned No room exchange was offered which brought about anxiety and restlessness during the stay. My understanding is that it is the responsibility of the Hotel to provide clean bed linen as well as environment. As we had come from London we were unable to check out we were forced to stay in such an environment with children. However photos of the faecal marks were taken and can be provided as and when required.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Very clean, modernized and has a old world charm. The staff we met were outstanding.
Stayed 1 night in Sep 2023

6/10 Okay

eileen

Liked: Cleanliness, staff & service
Over all we enjoyed our stay, however on Saturday 9th August prior to leaving ny husband and i sat chatting with my sister. At this time there was the most unsavoury & disruptive altercation between a family who came to the lobby more than once. Not dure if those people were staying at the hotel. Abusive language at a loud volume did not make for a nice conclusion to a family meeting unfortutely.
Stayed 1 night in Aug 2025

8/10 Good

Geoffrey

Stayed 1 night in Jul 2025

8/10 Good

Tom

Stayed 1 night in Jul 2025

8/10 Good

Stacey

Stayed 2 nights in Jul 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, loved watching the swans on the lake. Arrived mid afternoon and were afraid that we wouldn't be able to get lunch - but the restaurant was open and provided a very nice meal. The rooms were beautifully maintained, the shower was powerful and every staff member we encountered was welcoming and helpful. I would stay there again if I come back to Cardiff.
Stayed 1 night in Jun 2025