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"Very good"

"Comfy room very friendly and courteous staff and delicious food. Only criticism the room was a little dated with stains on sofa and carpet. We will stay there again."

"Staff really friendly and helpful great place to relax food in the restaurant excellent room clean and comfortable bed easy access to Birmingham "

"Reception welcoming for my sons birthday and gave us a room on the top floor at his request! "

"Lovely beyond words.. my wife couldn’t stop talking about it."

"Lovely stay but the only issue we had was the booking was for 3 and there was only 2 glasses and mugs and likewise only enough tea and coffee etc for 2 so that was not very good."

"A lovely hotel in a great location. The room was spacious, clean, and comfortable. The dinner in the sky restaurant was very good and good value. I am only sorry that I did not have time to use the pool and spa. We will be back!"

"Amazing staff , excellent room and very clean "

"Though the check in was slow as there were not enough staff to cater for the number of people wanting to check in, the overall experience was fantastic. We got a double double room with two large double beds and a separate shower and bath. The room itself was huge and had ample space. This was complimented by a lovely room service menu which we took advantage of plus breakfast in bed through their continental breakfast programme. A wonderful stay and we were certainly surprised by the luxury! "