Check COVID-19 restrictions.

Find out moreOpens in a new window

Koala Shores Port Stephens Holiday Park

Photo gallery for Koala Shores Port Stephens Holiday Park

Featured image
Outdoor pool, pool loungers
Terrace/patio
Terrace/patio
Living area

Overview of Koala Shores Port Stephens Holiday Park

Koala Shores Port Stephens Holiday Park

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
2 Oyster Farm Road, Lemon Tree Passage, NSW, 2319

Explore the area

  • Popular LocationTilligerry Creek3 min walk
  • Popular LocationPort Stephens Winery17 min drive
  • Popular LocationMurray's Craft Brewing Co17 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)19 min drive

Choose dates to view prices

About this area

Lemon Tree Passage

Koala Shores Port Stephens Holiday Park is located on the beach and in an area with good airport proximity. Oakvale Farm and Fauna World and Port Stephens Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mallabula Parkway Reserve and Rookes Point Reserve. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Tilligerry Creek - 3 min walk
  • Port Stephens Winery - 17 min drive
  • Murray's Craft Brewing Co - 17 min drive
  • Salamander Bay - 30 min drive
  • Soldiers Point Marina - 38 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 19 min drive

Restaurants

  • Valhalla - 20 min drive
  • Cookabarra Restaurant & Function Centre - 22 min drive
  • Anna Bay Thai Restaurant - 26 min drive
  • Anna Bay Tavern - 26 min drive
  • Infusion Cafe - 26 min drive

About this property

Koala Shores Port Stephens Holiday Park

Family fun at the shore
Guests at this beach holiday park will appreciate convenient on-site amenities such as a children's pool and a playground. This holiday park has 29 holiday parks.
Koala Shores Port Stephens Holiday Park offers 29 forms of accommodation.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Beach volleyball
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Towels

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

BIG4 Koala Shores Port Stephens Holiday Park Campground
BIG4 Koala Shores Port Stephens Holiday Park Lemon Tree Passage
BIG4 Koala Shores Port Stephens Holiday Park
BIG4 Koala Shores Port Stephens Holiday Park Campsite
BIG4 Koala Shores Stephens Pa
Koala Shores Port Stephens
BIG4 Koala Shores Port Stephens Holiday Park
Koala Shores Port Stephens Holiday Park Holiday Park
Koala Shores Port Stephens Holiday Park Lemon Tree Passage

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 46 out of 117 reviews
5 - Excellent 39%
Rating 4 - Good. 49 out of 117 reviews
4 - Good 42%
Rating 3 - Okay. 14 out of 117 reviews
3 - Okay 12%
Rating 2 - Poor. 6 out of 117 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 117 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this location for nearby work and it was during Covid lockdown so what with being busy for work, and there not being much to do outside due to lockdown, I can't really comment fully on what it is like to stay here for vacation.
Stayed 6 nights in Aug 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Had potential but not well kept. Had deluxe bush land spa villa and we left 2 nights early as the place was infested with little cockroaches. Was gross.There was a dryer in our villa that worked Off and on (mostly not) which was a pain as we chose that villa to have laundry facilities. Not sure they wash the kids doonas as my sons had dried snot on it when we arrived (they replaced) but we met someone else who said on their arrival their sons stunk of urine. Park is run down. It does have potential but we will not be returning.
Stayed 4 nights in Apr 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
We didn’t even stay 24hrs due to risk of not being able to get home for flooding. The weather was unforeseeable so I couldn’t change booking. (it would be nice to get some money back). This place is suitable for a young family, not really teenagers. Barely any internet.
Stayed 4 nights in Mar 2021

4/5 Good

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness
The furniture in the cabin was dirty, couches had massive stains and arms were black with dirt. Lots of cockroaches and wifi did not reach the woodlands cabins, so even if you tried connecting, it would drop in 5 seconds - signal not strong enough.
Stayed 2 nights in Feb 2021