Koala Shores Port Stephens Holiday Park

Photo gallery for Koala Shores Port Stephens Holiday Park

Primary image
Outdoor pool, pool loungers
Terrace/patio
Terrace/patio
Living area

Overview of Koala Shores Port Stephens Holiday Park

Koala Shores Port Stephens Holiday Park

3.5 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Laundry
Map
2 Oyster Farm Road, Lemon Tree Passage, NSW, 2319

Explore the area

  • Popular LocationTilligerry Creek3 min walk
  • Popular LocationPort Stephens Winery17 min drive
  • Popular LocationMurray's Craft Brewing Co17 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)19 min drive

Choose dates to view prices

About this area

Lemon Tree Passage

Koala Shores Port Stephens Holiday Park is located on the beach and in an area with good airport proximity. Oakvale Farm and Fauna World and Port Stephens Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mallabula Parkway Reserve and Rookes Point Reserve. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Tilligerry Creek - 3 min walk
  • Port Stephens Winery - 17 min drive
  • Murray's Craft Brewing Co - 17 min drive
  • Salamander Bay - 30 min drive
  • Soldiers Point Marina - 36 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 19 min drive

Restaurants

  • Valhalla - 20 min drive
  • Cookabarra Restaurant & Function Centre - 22 min drive
  • Anna Bay Thai - 26 min drive
  • Anna Bay Tavern - 26 min drive
  • Rubi Blue - 26 min drive

About this property

Koala Shores Port Stephens Holiday Park

Family fun at the shore
Guests at this beach holiday park will appreciate convenient on-site amenities such as a children's pool and a playground. This holiday park has 29 accommodations.
Koala Shores Port Stephens Holiday Park offers 29 accommodations with air conditioning.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Beach volleyball
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

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Policies

Check-in

Check-in from 3 PM - 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 50, per pet, per stay, plus a deposit of AUD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 50 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

BIG4 Koala Shores Port Stephens Holiday Park Campground
BIG4 Koala Shores Port Stephens Holiday Park Lemon Tree Passage
BIG4 Koala Shores Port Stephens Holiday Park
BIG4 Koala Shores Port Stephens Holiday Park Campsite
BIG4 Koala Shores Stephens Pa
Koala Shores Port Stephens
BIG4 Koala Shores Port Stephens Holiday Park
Koala Shores Port Stephens Holiday Park Holiday Park
Koala Shores Port Stephens Holiday Park Lemon Tree Passage

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 51 out of 134 reviews
5 - Excellent 38%
Rating 4 - Good. 53 out of 134 reviews
4 - Good 40%
Rating 3 - Okay. 17 out of 134 reviews
3 - Okay 13%
Rating 2 - Poor. 10 out of 134 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 134 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities

3.1/5

Eco-friendliness

2/5 Poor

Disliked: Cleanliness
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Convenience, jumping pillow for kids. Disappointed in the up keep. Bathroom door wouldn’t shut, floor greasy, playground unkept, rabbit looked as though hadn’t been thought of for a long time. No water etc. stayed here 25yrs ago and looks the same
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good facilities
Stayed 1 night in Feb 2022

4/5 Good

Stayed 2 nights in Feb 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked a cabin for the night for 6 people, the room smelt like bleach the floors were slippery and damp and we found grubs/maggots in the bed. Ended up packing up and decided not to stay - never heard a response from the caravan park.
Stayed 1 night in Feb 2022