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"The staff"

"Close to the airport, free shuttle, extremely friendly staff, good meals in the restaurant and nice pool with a view of the city."

"The staff were great ..i only stopped one night but they were so helpful and cheerful al the time.The room was great..lovely and clean and all that you needed. Definitely stop again when visiting Cebu..rooftop terrace and real bonus ."

"The overall resort was amazing. Everything was beautiful. Staff was super friendly and welcoming. Would definitely stay here again in the future!"

"breakfast buffet was good, room ac was sufficient internet was very poor, missed out on important emails/work/investments Bicycle (3 wheel) the worst"

"Staff were wonderful and helpful. Facility beautiful and clean. "

"Breakfast was the best, love the staff, theyre very helpful , food was delish,i got my Taho, bringing back childhood memories. Overall it was excellent. "

"The hotel was beautiful with a convenient store in the parking lot, room was clean and nice but the selling point is the staff and the rooftop dinner experience. We had great meals and a wonderful view with an amazing environment full of happy faces, good entertainment and good times. "

"The resort is very nice, clean, and offers a variety of activities that guests can enjoy throughout the day. The staff are very welcoming and responsive to our needs, which made our stay pleasant. That said, the experience could be improved by enhancing accessibility. Adding features such as a ramp at the entrance would benefit not only seniors and persons with disabilities, but also staff handling heavy luggage. These improvements could help reduce the risk of injuries and potential worker-related incidents. Installing motion-sensor lighting along pathways would also make nighttime walks safer and more convenient. Food is an important part of any vacation experience. At Kilimanjaro Kafe, the dishes tend to be on the salty side. The bacon is often overcooked and would benefit from proper draining to reduce excess grease. Additionally, closer monitoring of the buffet—particularly the chafing dishes—would help ensure that food is consistently available when guests arrive, as there were several instances where we had to wait for replenishment. On a positive note, kudos to the concierge team and the staff at Mogambo Springs for providing excellent service. Their attentiveness and professionalism were truly appreciated."