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Reviews of Sands Beach Resort

4 out of 5
Sands Beach Resort
Avenida Islas Canarias, 18, Teguise, Las Palmas

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 162 reviews" "
Rating 8 - Good. 60 out of 162 reviews" "
Rating 6 - Okay. 29 out of 162 reviews" "
Rating 4 - Poor. 18 out of 162 reviews" "
Rating 2 - Terrible. 8 out of 162 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Stayed 1 night in Apr 2024

6/10 Okay

REECE

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast good but Evening meals worst I’ve had in a hotel.
Stayed 7 nights in Feb 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent resort, located on the edge of town
Stayed 4 nights in Jan 2024

8/10 Good

Anne

Stayed 10 nights in Jan 2024

6/10 Okay

Stuart, Cheshire

Liked: Staff & service
Disliked: Property conditions & facilities
The property was basic. It smelt very musty on the first night and although it was cleaned daily it has an cockroaches in the apartment
Stayed 6 nights in Jan 2024

6/10 Okay

Shikhar

Travelled with family
Liked: Staff & service
Tired looking apartment. Good location.
Stayed 4 nights in Dec 2023

10/10 Excellent

FARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice relaxing stay
Stayed 2 nights in Dec 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Was quite impressed with the facilities especially for the price I paid. The room (small apartment) was a generous size but the bed was very uncomfortable and the wind was noisy against the old windows. As was the beeping from machinery backing onto the property from the early hours. The room needs updating as not just were fixtures and fitting dates but some were leaky/loose. The balcony was a lovely space quite private. The layout was pleasant too and was quiet apart from the work behind the building.
Stayed 4 nights in Dec 2023

4/10 Poor

Tara

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Flat was outdated and looked like it had not been renovated since the 90s. Floor boards broken and swinging up and down when walked on. Bath tub had cigarette burns- put me off having a bath and showering. Sofa was dirty and looked like it had not been cleaned or changed since the hotel first opened. I did not want to sit on it. No amenities in the hotel such as salt and pepper or even water. Room did not have AC- very hot night, no fan. Had to go ask reception for a fan. However it was delivered promptly. Positives: staff were very nice and polite. Easy to check in and out. Close to the beach but not a pretty beach. Island bar/restaurant charged for sun chairs which I did not like- if you are a member of the hotel you should not be charged or be charged a reduced rate such as €1-2 not €6.
Stayed 1 night in Nov 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great value for money. Rooms and facilities seem dated. No air con.
Stayed 3 nights in Nov 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Stuart

Travelled with family and small children
Disliked: Property conditions & facilities
Limited sunbeds around pool areas, very old and on need of replacing. Bar in main building closed. Bar area at the lido over inflated prices, food very poor except for breakfast which was good value & good quality. Apartments are showing their age now and on ended of investment which doesn’t seem to be happening
Stayed 10 nights in Sep 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was big but felt so cozy. Staff really friendly & helpful. The restaurants were great, serving good food. Buffet style with set adult & child price in one of them. Overall a lovely... chilled ... fun time spent there. Would/ will defo book again.
Stayed 1 night in Aug 2023

2/10 Terrible

alfred

Stayed 2 nights in Aug 2023

4/10 Poor

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Villas in poor condition . No air conditioning & very hot. Cockroaches at night. Leaflet about site said sunbeds free at MaiTai but weren’t. Cost 6Euros per day if a resident. Told reception many people were unhappy about that.
Stayed 7 nights in Aug 2023

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to the resort and I have to say we had a great time. The staff we lovely and the resort with lovely and clean. Our room could do with a little TLC but don't let that put you off. Definitely would go back as it's a great for familys. Thanks to everyone for making it such a great holiday.
Stayed 7 nights in Jul 2023

10/10 Excellent

Anita

Travelled with partner
Beautiful place and we really benifited from the gym, we cant wait to return 🙂
Stayed 7 nights in May 2023

6/10 Okay

Joanne

Stayed 7 nights in May 2023

10/10 Excellent

Chris

Liked: Property conditions & facilities
Very helpful staff
Stayed 4 nights in May 2023

10/10 Excellent

Samaneh

Liked: Staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area .easy access to main walking arez
Stayed 14 nights in Mar 2023

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the private beach wonderful for the kids.
Stayed 5 nights in Feb 2023

6/10 Okay

Susan

Resort needs updating and tired in places.
The resort is quite tired in places, the apartments are of varying quality as many are privately owned, some of the bathrooms are very scruffy and need updating, no cleaning products in villas, crockery wasn’t very clean. The paint is peeling in main public walkways, no 24 hr reception, no porter assistance with luggage. The on site supermarket is well stocked, it is a pleasant walk along coastal path.
Stayed 2 nights in Feb 2023

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Rob

Liked: Staff & service
3 nights away
A fairly cheap and cheerful stop, good location in terms of being close to bars and supermarkets, accommodation could do with a spruce up, shower always cold front door hard to open, towels thin but all in all if your not paying too much its ok
Stayed 3 nights in Jan 2023

10/10 Excellent

Maryam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely location, but rooms could do with tlc
Stayed at sands many times via a private booking direct with owners, never had any issues as what you see is what you get, this time room was appointed by sands, room was very much I need of tlc, room was supposed to accommodate 6 people however only 3 forks, 4 knives etc, only a settee to seat 3 people, Sands need to spend some money on their refurbishment of their rooms or otherwise people will start to go elsewhere. It is a lovely location, staff are friendly and hardworking, lovely walk into the centre
Stayed 4 nights in Jan 2023

8/10 Good

kenneth

Stayed 7 nights in Jan 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Lovely vibe for the marathon
Stayed 4 nights in Dec 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late November Getaway
Stayed 26 Nov - 01 Dec. No.56 Beachfront (with Seaview). Hotel Private beach was excellent as was on the doorstep, had loads of fish in it that swam up to you and were entertaining when you fed them with bread and the free use of Paddle Boards and Kayak was a bonus. The apartment was nice and as advertised - Only issues we had were the mattress was a little uncomfortable (but that could be put down to personal preeference) and the lack of airconditioning. The staff were helpful and courteous. We didn't use any of the restaurants so cant comment. We used the Mai Thai Bar at the end of our firsr night, which was a Saturday, and we had a blast. The hotel in general had a nice relaxed feel to it, was quite quiet which is expected at this time of year, and was nicely located away from the hustle and bustle. Hammonds Sports Bar is right across the road from Reception. Hiperdino Supermarket is a further 5 minute dander and then the main areas of bars/restaurants are another 5 or so minute dander. These can be walked to via the seafront too but will take a little longer and if dark will require some sort of torch for a small section. We would definitely recommend to others to come.........Enjoy!!
Stayed 5 nights in Nov 2022

10/10 Excellent

David

Stayed 1 night in Nov 2022

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, staff great
Stayed 4 nights in Oct 2022

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were only here for one night. Our flight was delayed and we arrived so late it was dark and no one was available to help us take our bags to our rooms plus all the restaurants and shops were closed. I had four very tired hungry children and we got lost in the resort trying to find our room at the other side of the resort from the entrance. A bit of help would have gone a long way. The hotel airport transfer was more than double the price of another on line transfer I booked. And there’s only two sun loungers per room which is a pain when you are a party larger than two. However the hotel was nice. The apartment was one of the smallest but a really good size. There were plenty of pools and we had a great time. We would definitely consider going again
Stayed 1 night in Aug 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

8/10 Good

george

Liked: Cleanliness, amenities, property conditions & facilities
Good, just more information on whats available wouldve been good
Stayed 2 nights in Mar 2022

8/10 Good

Katherine

Stayed 1 night in Mar 2022

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed at this property a few times and enjoyed it but this time was very disappointing. No hot water all week we had to boil pans and kettles of hot water to put in the bath so we could wash. The sunbeds were falling to pieces and very dirty. The who place looked very tired and needed a good refurbishment.
Stayed 7 nights in Feb 2022

10/10 Excellent

Doreen

Liked: Staff & service, amenities
Stayed 14 nights in Jan 2022

8/10 Good

Philip, Newport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was nice and easy going. Apartment was great for a couple. Nice and quiet. Possibly in summer it would need air conditioning but no problem in January.
Stayed 9 nights in Dec 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Spacious, self catering apartment. Bike rental near the resort - €12/day. Good location. Tennis court. Furniture a bit dated but it wasn't a problem for us. Would stay again.
Stayed 3 nights in Nov 2021

6/10 Okay

gary

Liked: Cleanliness
Yeah was ok no accessible bathroom and room far from car park
Stayed 1 night in Nov 2021

6/10 Okay

Alan

Sands Beach November 2021
Sands Beach is a nice place. I wouldn't say its a 4-star resort anymore, it would have been when it was built though. They will no doubt have been struggling due to the pandemic, however some aspects (quality) of my accommodation were a little disappointing and I feel that due it being quite quiet they could have put me in a better studio that got the sun more. The staff were nice and helpful.
Stayed 7 nights in Nov 2021

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not the Ritz but nice none the less.
This is a lovely hotel with great facilities but a little tired and needs some TLC. Staff were helpful and polite. No air con in rooms was a bit of a downer as was the lack of any additional toilet rolls.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Mark, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Liked tennis court. Onsite food a bit overpriced compared to restaurants nearby.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here. There is a building site next door and
Stayed 7 nights in Feb 2020

4/10 Poor

Glen, Uk

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
4 star facilities. 1 star accommodation Hotel room needs serious modernising. Really tired furniture & smelly curtains & bedding
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Some parts of the property has been updated unfortunetly some are a bit tired.
Stayed 14 nights in Jan 2020