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"Wonderful place! Enjoyed our stay very much"

"Rooms require some repainting and stairwell is very dull and dark with most windows needing repair and repainting. The cocktails were fantastic though. As the restaurant closes early it would be nice to have cheese and biscuits available in the bar area in the evening "

"The hotel is in a beautiful setting. Quiet and peaceful. We stayed in a room with a balcony with lovely views. The room was small and in need of an upgrade in my opinion. Older furniture. The bathroom whilst a good size with nice toiletries was also looking tired in parts. The reception staff were very helpful and friendly. We ate Sunday lunch in the restaurant. The restaurant is lovely. The food was excellent.Although not very very generous on portions of vegetables. The service was excellent during the lunch however a little disorganised at breakfast. Nice touch of complimentary gin and tonic in the room . However when we asked for ice and tonic for the room it never arrived. The spa facilities are in a lovely setting are small only 4 heated loungers so a little crowded. Best to go in quiet times. The outside seating is fab with outdoor heating. Breakfast was nice but had to ask for several items during our breakfast. We found all the staff to be very friendly a credit to the hotel. Just a few minutes walk into Grasmere centre."

"Only problem was photo id never asked last time we stayed there for it just by luck we had it with us other couple didn't everything else was good"

"Hotel was in very poor condition and unkempt rooms"

"Great staff. Easy check in."

"Great stay for the price. The room was clean, amenities basic but they suit just fine. Strong enough Wi-Fi for me to take meetings, and check in/out were very easy. Free parking for all guests behind the hotel was perfect for what I needed. It’s in city centre and across from a club, but with earplugs I slept very well. Nearby shops, restaurants, and a great stay for exploring the region."

"It was close to the city centre"

"Great hotel, lovely staff and would recommend"