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"best hotel we’ve ever been in. couldn’t recommend enough"

"Great stay"

"Very nice, modern hotel, very gd breakfast, inexpensive daily lunch 1-4pm! we were group of 3, liked it very much, next to tram stn, thus easy to go in minutes to city. 2 issues, cushions too many and too big, there should be a smaller flatter one second we forgot at check out to mention we had a small 2$ chocolate bar from room, also check out did not ask if we had anything; in total the 3 of us spent well over 2000 US$ in 7 days there, the hotel wrote us to pay the 2US$ bar... even though we left 10 US$ on room desk....Please management avoid such micro micro issues to excellent guests..."

"Lovely large room. Immaculately clean and comfy bed. Really good location."

"Great breakfast options. Friendly helpful staff. Very clean. Great location "

"Very well located Very nice staff Very nice rooms"

"Great hotel with good vibe to its coffee/bakery shop area. Enjoyed our stay but disappointed by communications with staff. We reported 3 bikes that weren’t road worthy but they left them where they were for other guests to pick up and find the same faults. No VIP Expedia upgrade was offered (although we were happy with our room) and no Expedia VIP meal discount accepted in the breakfast despite being advised of its validity. If VIP offers are going to be promoted they should be readily available when guests arrive. "

"My only issue was check out times. We went in a trip and was picked up at 6:30 am and wouldn't be back in time fir check out so we had to check out at 6 am even though we'd only got here and checked in at 10:30 so we didn't have anywhere to come back and chill which made our day very long. Other than that the hotel had no faults, we didn't get to taste breakfast as it didn't open till 6, on the reviews it started at 4 which was the main reason for choosing. The smell when you walk in let's you know that this is a clean hotel."

"I stayed here from 4/16-4/21 while on vacation to Krakow Poland. The positives were that the room was clean, they did clean my room everyday, which was nice. The staff were not as welcoming as I had wished they were. I did ask if I room was ready early, sharing the fact that I had not slept on the way in due to a screaming baby on my flight, and I was denied. I waiting a couple more hours, asked again, and was yet denied. The second time I asked, it was around 1:30 pm. Also, had a charging bank for my phone. As I was trying to make sure I had the right adapters, and was confused a bit, I was not helped at all, and was sent on a goose chase, only to be told by the same reception desk staff that day that my charging bank was useless. Thankfully, it was not. Getting transportation from this location is hit or miss (ie Bolt or Uber) Most of the time, I had to walk to another location to catch these modes of transport. I would not recommend this hotel at all. Very rude staff. "