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"I visit many hotels and there are too many major hotel chains that do not maintain high levels of service. This hotel was a welcome change as the standards throughout were very high. A special mention for the staff who were so helpful, and to the very high standards of the outside areas. So pleasing to see no litter but properly maintained gardens and walkways. Well done. "

"All round good"

"Really accommodating and lovely staff both on the front desk, restaurant and housekeeping. Had a lovely time. Thank you "

"The staff as always were brilliant especially the young lady on reception who checked me in. Remembered from last time was very helpful as always. The hotel as always was at a high standard of cleanliness. "

"Great hotel and staff "

"Staff on the front desk were very friendly and welcoming. Room was well cleaned and the bed was comfortable. There was a little bit of traffic noise/cool air coming in from around the window frames but considering that it's in a service area on the M25, the noise reduction wasnt bad. Food obtained from the services opposite but you can buy a few small bits from the reception which can be useful"

"Lovely hotel walking distance to Tunbridge Wells Very comfortable room"

"Lovely, clean, comfortable and quiet stay, only niggles were the small sauna and not getting in it as too busy and the disappointment of a broken steam room out of order. x"

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