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"Basic things that were neglected or done poorly 1) no pre check in email was received resulting in us being stuck outside the property as we were not informed of the access code to gain entry into the property. Imagine being caught in a situation when you had 4 cars backed up behind you and you couldn’t get in - enough said 2) no air conditioning in the rooms and the windows can’t be open. Rooms are hot, stuffy and poorly ventilated- would have been helpful to have that piece on information on...

"We loved that we could have our pet with us in the cabin"

"Clean, quiet, very modern, comfortable"

"The history of the building and the staff were welcoming and very friendly. The complimentary Continental breakfast was exceptional. Would recommend for a memorable stay."

"No problems with arrival late as key in door. Tidy but very congested for 2 people. Heater too small for the cold. But in all no real issues. We loved Queenstown lots to do."

"Clean room, old facilities, nice bed, hot shower, free parking."

"Friendly staff. Parking beneath an awning outside the rooms that covered about half the length of a vehicle was a bonus in wet weather."