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"We walked into a thick cloud of weed that filled the lobby and every hallway. Signs about sex trafficking were everywhere. The staff member typed away without response when I told her I was checking in and gave her my name. After a few minutes I asked if I needed to check in online or what to do. She said she was checking me in. Never smiled. When we got to our room, there were 2 queen beds. We couldn’t find anyway to call the front desk and went down where we will told they don’t have rollaway beds. I clarified that we reserved a room for 5, She said 3 are children that could sleep together. I told her we noted the kids are aged 17, 14 and 14. In our room we heard a man yelling loudly in another language, so I couldn’t tell what was going on. Cigarette smoke wandered in our room when we had to open the window because there was no A/C! That let in the traffic noise, but we still couldn’t sleep because our room was so hot. There was no shampoo, only 4 pillows and a small Tv but the remote didn’t work. There weren’t enough towels or washcloths and when I called through Motel 6 nationwide they transferred me to the front desk. She said they couldn’t bring me anything and that I need to come down to get what we want. No hot drink options besides coffee and powdered cream. The hotel is run down which makes it look more dirty, but we didn’t expect much as we needed to save money. We appreciated the microwave and larger fridge, but the microwave was so sticky we had to pry it open. "

"Amazing stay after a long day on the road. Loved everything about it. "

"My daughter and I traveled for a gymnastics meet. The hotel is at a great location for food, an amazing mall with lots of kids activities, and Walmart across the street. The staff was so helpful with all our needs..I needed to do a presentation for 2 hours and used the meeting room. The pool was great for our team too! Breakfast was so good and fresh with attentive staff. Would love to go back to this beautiful city! "

"Everything was adequate except for the USB Port to charge my device on the alarm clock wasn’t working. The toilet was a little dated because of the height for an older person to stand up."

"Clean room"

"We had a minor incident with one of our young kids getting a bit over excited right after eating which lead to the need to clean a small area of carpet. Jeff, manager on duty that night, was amazing. He got a small carpet cleaner out, and was more worried about us, than I was about the carpet. Needless to say it was quickly restored to normal. Great team they have working there. Thanks Jeff! "

"After my first review I was back a few weeks later. Nothing changed except I had a couple front people that were really good. But still dull breakfast everyday no changes, lack of kitchen staff to refill when out of food or basic things like salt. Gym still broken and no water in the water cooler. Still dirty and lack of professionalism from the staff outside of 2. One girl named Chris and the other a red head man. Did not get name but very good. Not sure I will be back. Loved location but hotel needs a lot of work. This time pool was cold and hot tub like warm bath at best."

"Everything is very good "

"Check in was easy, Room was excellent"