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"Okay"

"Very nice hotel, all the staff we dealt with were very polite and friendly. The cooked breakfast was cooked fresh, we had one evening meal which was very nice. The only downside was that the Spa was being renovated, I would definitely use this hotel again."

"Hotel is in a lovely location, views and easy access to all activities. But I was immediately underwhelmed by Initial welcome from staff. Which continued thoroughout my stay. Staff served you and that was it. Not much eye contact, even impatience, at one point. A solo traveller of a certain age, I felt unseen. It certainly didn’t live up to hotels statement of “your home away from home”. I was also underwhelmed by the breakfast offerings at £19.99. I opted for vegetarian option, which I couldn’t eat it as was dry, overcooked, bland with a great lack in imagination . So disappointing."

"The parking was easy & we walked everywhere in the town so didn’t use the car at all. The staff in the bar were friendly and helpful. We ate there both nights."

"The Room was fine ,bar service frendily staff and Breakfast was good with staff waiting on great stay"

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."

"This hotel was in the heart of Bowness and Windermere. The staff on the whole were fantastic and friendly. The room we had was very spacious and comfortable with a brilliant view of the lake. Breakfast was as expected for £15 "

"Staff were friendly and helpful. We had booked room only and were still able to book a table for evening meal in the restaurant at check-in.The food quality, presentation and service in the restaurant were excellent. The bar area relaxing for an evening drink. Room was clean comfortable and had all the extras we needed for our stay. The hotel is conveniently located to access Keswick and the surrounding area. Would definitely stay again if spending time in the Keswick area."