Top Hotels Near Laguna Colombia in Cozumel from AU$150

"Ocean view - beautiful view. AC did not work, buffet was awful - 3-4 choices. Check in took 1.5 hours, even with pre check in. Would never return to this place. "

"we couldn't sleep properly cuz of mosquito parties. they have to renovate the whole rooms well so that bugs don't keep coming in. we had a lot of bites even on the face. even tho we didnt open doors often they still came in through some leaks i guess. I wont come back to pay so much money… all staff were nice and the ocean is beautiful. "

"Elite "

"Our room was spacious and comfortable. All the staff were friendly and helpful. We enjoyed our stay. Thanks. "

"We received a complimentary upgrade through Expedia so we had a Great ocean View. We have stayed here numerous times but I must say the food was better than it has ever been. Great location and a beautiful resort "

"The pool was very nice but is in need of work. Tiles coming off and tiles missing. Paint around the pool comes off on your bathing suit or back of your thighs. Rooms are clean but dated. Staff the majority are very nice. "

"All of the staff was so nice and helpful. The cleaning person for my room was a little lax, not leaving coffee twice and not putting out clean glasses twice. That was unusual, as I've been here before and that never happened. The recreation staff was really fun and the wait staff was very good. Had a great time there! "

"Staff is extremely helpful and aim to please. Although often appears to be hoping for a tip. Rooms design are frustratingly inefficient. Not enough drawer space, a useless armour that had no rod to hang anything, and no shelves or drawers. We kept out shoes at the bottom. . Not enough hooks to hang robes or wet towels. Bathroom has no drawers at all so all of your toiletries have to be kept on the counter. Housekeeping appeared to loose interest in us as the week progressed. The special snacks were only restocked the first four days No more M&Ms or pringles chips . I suppose that’s just for the newbies! "

"Check-in was an absolute nightmare. I spent more time at the front desk in the first 24 hours that I did on vacation. It was sad, we had so many issues it’s undescribable. There were so many other people that have issues as well that we shared experiences. "