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Fiesta Americana Cozumel - All Inclusive

Photo gallery for Fiesta Americana Cozumel - All Inclusive

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Free beach cabanas, sun-loungers, beach umbrellas, beach towels
Free beach cabanas, sun-loungers, beach umbrellas, beach towels
Free beach cabanas, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, open 10:00 AM to 6:00 PM, free pool cabanas

Overview of Fiesta Americana Cozumel - All Inclusive

VIP Access

Fiesta Americana Cozumel - All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600

Explore the area

  • Popular LocationUvas Beach5 min walk
  • Popular LocationDolphin Discovery15 min walk
  • Popular LocationChankanaab Beach Adventure Park19 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)13 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Fiesta Americana Cozumel - All Inclusive is in a national park and by the sea. While the natural beauty of Chankanaab National Park and Paradise Beach can be enjoyed by anyone, those looking for an activity can explore Cozumel Country Club and Golf Course. Travelling with kids? Don't miss Playa Mia Grand Beach and Water Park. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

What's nearby

  • Uvas Beach - 5 min walk
  • Dolphin Discovery - 15 min walk
  • Chankanaab National Park - 18 min walk
  • Chankanaab Beach Adventure Park - 19 min walk
  • Corona Beach - 5 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 min drive

Restaurants

  • Rosato — 1 min walk
  • El Mexicano — 1 min walk
  • Playa Mia - 9 min drive
  • Rolandi's - 11 min drive
  • La Conchita del Caribe - 11 min drive

About this property

Fiesta Americana Cozumel - All Inclusive

4-star beach property with a full-service spa
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre and spa services. All 102 rooms offer free WiFi, free minibar items and LCD TVs with cable channels. Other amenities available to guests include furnished balconies, 24-hour room service and rainfall showerheads.
Fiesta Americana Cozumel - All Inclusive offers 102 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Cozumel property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Na' Ha Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Lifeguards on site
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1560 square feet of space)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Renovated entire property – September 2014
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 30 2021 to October 31 2021 (dates subject to change):
  • Dining venue(s)
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and Eurocard; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 496 out of 989 reviews
5 - Excellent 50%
Rating 4 - Good. 342 out of 989 reviews
4 - Good 35%
Rating 3 - Okay. 101 out of 989 reviews
3 - Okay 10%
Rating 2 - Poor. 33 out of 989 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 989 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and excellent service by the staff in all areas.
Stayed 7 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed relaxing at the pool, there was a circus show every evening around dinner time which was great to watch during dinner. The staff was very great and did their best to make sure our stay was perfect. The only thing I wish the property had a beach to enjoy but for a small fee you can rent a vehicle or take a taxi to a nearby beach.
Stayed 5 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We visit cozumel at least once a year. This time we chose fiesta Americana as my husband has stayed previous. The resort is okay. Would have been better if the beach area was open . We spent a lot of time away from the resort for that reason. My other complaint was we had our own private pool and the 5 days we were there they never cleaned it just threw chorine in it. It had a layer of dead mosquitos floating and leaves at the bottom. We grabbed the net and skimmed it ourselves a few times just so we could get in. When we asked to have someone clean it they told us it’s cleaned every other day. Not true.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. Darwin was very helpful and informative. The hot stone and Swedish massage were absolutely wonderful. The evening festivities were also very entertaining and visually stunning.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fiesta Americana Cozumel. The service from the entire staff was excellent. Arturo, Miguel, Samuel were outstanding at taking care of our needs for the entire week. Thank you very much!
Stayed 7 nights in Sep 2021