Check COVID-19 restrictions.

Find out moreOpens in new tab or window

Grand Park Royal Cozumel - All Inclusive

Photo gallery for Grand Park Royal Cozumel - All Inclusive

Featured image
On the beach, free beach cabanas, sun-loungers, beach towels
On the beach, free beach cabanas, sun-loungers, beach towels
On the beach, free beach cabanas, sun-loungers, beach towels
3 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Park Royal Cozumel - All Inclusive

VIP Access

Grand Park Royal Cozumel - All Inclusive

4 out of 5

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600

Explore the area

  • Popular LocationPlaya Caletita9 min walk
  • Popular LocationCha'an Ka'an Observatory of Cozumel10 min walk
  • Popular LocationStingray Beach15 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)14 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Grand Park Royal Cozumel - All Inclusive is connected to a shopping centre. Palacio Municipal and San Gervasio are local landmarks, and the area's natural beauty can be seen at Arrecifes de Cozumel National Park and Isla Cozumel Biosphere Reserve. Travelling with kids? Consider Cha'an Ka'an Observatory of Cozumel and Stingray Beach.

What's nearby

  • Playa Caletita - 9 min walk
  • Cha'an Ka'an Observatory of Cozumel - 10 min walk
  • Stingray Beach - 15 min walk
  • Palacio Municipal - 3 min drive
  • Plaza Punta Langosta - 3 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 min drive

Restaurants

  • La Veranda /Ultra Casual — 1 min walk
  • El Caribeno / Casual — 1 min walk
  • Rolandi's - 3 min drive
  • Pepe's Grill - 4 min drive
  • Jeanie’s - 4 min drive

About this property

Grand Park Royal Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
At Grand Park Royal Cozumel - All Inclusive, hit the beach, dine on-site at La Veranda /Ultra Casual or enjoy a drink at one of the resort's 2 beach bars. All 342 rooms offer furnished balconies, 24-hour room service and LED TVs with cable channels. Minibars (stocked with some free items), coffee makers and free bottled water are among the other amenities available to guests. Change of towels is available on request
Grand Park Royal Cozumel - All Inclusive offers 342 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site antigen/rapid COVID-19 testing is available for a USD 20 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 2 hot tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Snorkelling
  • Spa services

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre (3206 square feet of space)
  • Meeting rooms 3

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children aged 6 years old and younger stay free per registered adult when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A facilities fee includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children aged 6 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 391 out of 982 reviews
5 - Excellent 40%
Rating 4 - Good. 296 out of 982 reviews
4 - Good 30%
Rating 3 - Okay. 170 out of 982 reviews
3 - Okay 17%
Rating 2 - Poor. 84 out of 982 reviews
2 - Poor 9%
Rating 1 - Terrible. 41 out of 982 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! We went there for our honeymoon in August and even though there was a hurricane right in the middle of our trip we had the best time of our lives! The service by all the staff was great, always checking in on us to make sure we were having a great visit! We snorkeled right off their private beach and were enthralled by all the sea-life!
Stayed 7 nights in Aug 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
not stroller friendly. Good food.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only one elevator working for all floors and elevator to check out broken.My guest had a bad knee and it was a nightmare
Stayed 7 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 7 nights in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent service from employees
Stayed 5 nights in Sep 2021