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Occidental Cozumel - All Inclusive

Photo gallery for Occidental Cozumel - All Inclusive

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Private beach, sun-loungers, beach towels, beach massages
Private beach, sun-loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive

4 out of 5

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

Explore the area

  • Popular LocationArrecifes de Cozumel National Park9 min walk
  • Popular LocationSan Francisco Beach12 min walk
  • Popular LocationPlaya Mia Grand Beach and Water Park2 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)20 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. Cha'an Ka'an Observatory of Cozumel and Museo de la Isla de Cozumel are cultural highlights, and some of the area's attractions include Arrecifes de Cozumel National Park and Playa Mia Grand Beach and Water Park. Travelling with kids? Consider Mr. Sancho's Beach Club and Chankanaab National Park. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Arrecifes de Cozumel National Park - 9 min walk
  • San Francisco Beach - 12 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20 min drive

Restaurants

  • Lobby Bar - 6 min walk
  • Pool Bar - 9 min walk
  • Alnerto's - 12 min walk
  • Nachi-Cocom - 15 min walk
  • Paradise Beach - 3 min drive

About this property

Occidental Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Spend the day playing on Occidental Cozumel - All Inclusive's private sand beach then return to dine at one of the resort's 7 restaurants. All 247 rooms feature modern comforts such as flat-screen TVs with cable channels, along with free WiFi. Guests will also find free minibar items, balconies and separate baths and showers.
Occidental Cozumel - All Inclusive offers 247 forms of accommodation with free minibar items and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2016.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free in-room WiFi has a 2-device limit

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 7 restaurants
  • 5 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Kayaking
  • Lifeguards on site
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scooter/moped hire
  • Spa services
  • Hot tub
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space
  • A meeting room

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated guest rooms – November 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 320 out of 968 reviews
5 - Excellent 33%
Rating 4 - Good. 356 out of 968 reviews
4 - Good 37%
Rating 3 - Okay. 180 out of 968 reviews
3 - Okay 19%
Rating 2 - Poor. 76 out of 968 reviews
2 - Poor 8%
Rating 1 - Terrible. 36 out of 968 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room pool and the food and staff
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach restaurant and the royal club, Staff is great and go out of their way to assist
Stayed 6 nights in Sep 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff. But, rooms don't have a view of the water. The buffets were great, above average actually, but the other restaurants were very poor. Slow service, cold food, not very appetizing. I would be willing to stay there again, but would only eat at the two buffets.
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how much privacy there is as well as all the foliage! Absolutely stunning. Also, the staff was like no other, they were amazing.
Stayed 7 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all wore masks and wore them properly. Clean comfortable rooms. Food was better than I expected. Everyone was very friendly. Property was beautiful and well kept. The only negative was that the buffet restaurant for dinner was uncomfortably hot. Bottom line, I would stay here again.
Stayed 6 nights in Sep 2021