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"The AC was not working, we were told that they have an AI system that determines when to turn the AC on. We literally slept while opening the windows."

"Ceiling panel ajar. French door once opened would not shut without chair prop. Minibar door collapsed. Closet door wouldn’t stay closed. Booked 6 nights $3K USD. Spent 1 night only at financial catastrophe."

"Amazing staff. Very helpful for everything we needed. Room was clean and so was rest of hotel. Definitely would stay again. "

"AC was excellent "

"Awesome spot "

"Amazing "

"Clean spacious room . Excellent breakfast. "

"Staff was not very helpful with questions we had"

"It is a comfortable and clean property. The only issue we faced was while check-in. The person on duty was very rude and was not ready to listen to our point. We were travelling with a 4 months old baby and we reached hotel around 2:00pm. I had booked an extra night to avoid waiting long for the check-in time. The person at the reception was very rude and kept insisting in waiting without listening to our whole point. He was almost ready to fight. Moreover I had spoken to their customer support 2 days in advance to avoid such scenario and they assured me there won’t be any troubles during the check-in but this person at the counter disregarded the whole thing said “Our customer teams are are sitting in Lyon. We are not connected to them and I cannot help. You need to wait.” Then after him calming down he gave us a very nominal room at first floor whereas we booked a room on upper floor with some extra amenities, like full minibar. Unfortunately we did not get to experience any of it because of the rude staff. The stay was okay if you don’t need to interact either the staff, a bit out of the main city, clean and quiet."