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THE JUNEI HOTEL Kyoto Imperial Palace West

3.5 star property
Boardwalk/promenade hotel with spa services and 24-hour front desk

Photo gallery for THE JUNEI HOTEL Kyoto Imperial Palace West

1 bedroom, down duvets, Tempur-Pedic beds, in-room safe
Exterior
Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead
1 bedroom, down duvets, Tempur-Pedic beds, in-room safe
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$463
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Double Room, 1 Bedroom, Bathtub

Premium Double Room, 1 Bedroom, Bathtub

Premium Double Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Tempur-Pedic bed
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Deluxe Twin Room, 1 Bedroom, Bathtub

1 bedroom, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Twin Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Garden
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Tempur-Pedic bed
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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About the area

Map
14 Sanchome Shimo Chojamachi, Higashihorikawa-dori, Kamigyo-ku, Kyoto, Kyoto, 602-8056

What's nearby

  • Kyoto Imperial Palace - 11 min walk - 1.0 km
  • Nijō Castle - 13 min walk - 1.2 km
  • Nishiki Market - 4 min drive - 2.3 km
  • Kinkaku-ji Temple - 5 min drive - 3.3 km
  • Kiyomizu Temple - 7 min drive - 4.3 km

Getting around

  • Nijo Station - 3 min drive
  • Marutamachi Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 98 min drive

Restaurants

  • ‪満る市 - ‬6 min walk
  • ‪チュウカソバ コウダイ - ‬5 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬5 min walk
  • ‪笑麺 - ‬3 min walk
  • ‪麩嘉 - ‬6 min walk

About this property

THE JUNEI HOTEL Kyoto Imperial Palace West

Hotel near Kyoto Imperial Palace
Located close to Nijō Castle and Nishiki Market, THE JUNEI HOTEL Kyoto Imperial Palace West has plenty to offer. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Local cuisine breakfast (surcharge), concierge services and smoke-free property
  • A front desk safe, a 24-hour front desk and tour/ticket information
  • Multilingual staff and luggage storage
Room features
All rooms are individually decorated, and have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Japanese, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9 AM for a fee: JPY 4,000 for adults and JPY 3,000 for children

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 25 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 4000 for adults and from JPY 3000 for children
  • Late check-out fee: 25 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JUNEI HOTEL Kyoto Imperial Palace West
JUNEI HOTEL Imperial Palace West
JUNEI Kyoto Imperial Palace West
JUNEI Imperial Palace West
The Junei Kyoto Imperial West
THE JUNEI HOTEL Kyoto Imperial Palace West Hotel
THE JUNEI HOTEL Kyoto Imperial Palace West Kyoto
THE JUNEI HOTEL Kyoto Imperial Palace West Hotel Kyoto

Frequently asked questions

Is THE JUNEI HOTEL Kyoto Imperial Palace West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at THE JUNEI HOTEL Kyoto Imperial Palace West?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at THE JUNEI HOTEL Kyoto Imperial Palace West on 6 Aug 2025 start from AU$463.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at THE JUNEI HOTEL Kyoto Imperial Palace West?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at THE JUNEI HOTEL Kyoto Imperial Palace West?

Checkout is at 11 AM. Late check-out is available for a 25% fee (subject to availability).

Where is THE JUNEI HOTEL Kyoto Imperial Palace West located?

Located in Central Kyoto, this hotel is within 1 mi (2 km) of Kyoto Imperial Palace and Nijō Castle. Nishiki Market and Kinkaku-ji Temple are also within 3 mi (5 km). Marutamachi Station is 13 minutes by foot and Nijojo-mae Station is 14 minutes.

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THE JUNEI HOTEL Kyoto Imperial Palace West Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 60 reviews
Rating 8 - Good. 9 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was very helpful and spoke great English which was a bonus.
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.
Stayed 1 night in Jun 2025

8/10 Good

diane

Liked: Cleanliness, amenities
Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.
Stayed 4 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Japan, the staff are super nice and welcoming to tourist. They helped us navigate the area and even booked reservations for us.
Stayed 6 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff was amazing! We would stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provide an outstanding service and support. They even helped us to order food to our room with dietary restrictions. Staff are very friendly and extremely helpful. We had a wonderful stay for our Valentine's day in Kyoto.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
A very charming small property with a large room and great soaking tub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel and would give them a 10 star review.
Stayed 1 night in Dec 2023

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully kept. Generous staff. Near nice restaurants.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Junei Hotel was amazing. They were attentive and helpful in every way. We loved how clean the room was, and the soaking tub was wonderful at the end of the day. The hotel is in a quiet, more residential part of the town, and we did travel by taxi quite frequently.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely friendly and helpful staff

Exceptional staff and beautiful rooms. We had a wonderful time here and would recommend it to anyone. The location is excellent for the palaces if that’s what you’re into but not near the main shops and older districts. We caught taxis everywhere which the hotel organised for us and we were very happy with that. Wasn’t too expensive compared to Europe and other places visited.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rasika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 4 and we booked 2 rooms. The service was incredible from start to finish. Aya and Rodrigo go out of their way to make sure you have everything you need. There was also a young Japanese man, I forgot his name. He was the sweetest person you will ever meet. The rooms were spacious and very clean. The neighborhood is very quiet and a little bit away from the city, but there are places to eat within walking distance. I would stay here again if we ever came back to Kyoto!
Stayed 1 night in Dec 2024

10/10 Excellent

BRINDHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms & staff could not be any kinder. Loved it. A
Stayed 2 nights in Mar 2024

8/10 Good

Yet man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pretty small No restaurant No parking Staff very helpful Price too high with the room and facilities provided
Stayed 1 night in Jun 2024

8/10 Good

S V

Liked: Cleanliness, staff & service, room comfort

Beautiful room / OK overall

The room was beautiful, a bit old style in terms of tech but it was overshadowed by the traditional interior. It’s a small place, only 8 rooms, however we met 6 persons in charge during our 24 hour stay. It did make it a bit awkward because some of them were super friendly, whereas others didn’t keep up. In essence, it’s worth the money but not sure if I’ll stay there again due to the location being far away from the center.
Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel staff on the whole planet. I'm not exaggerating! As my husband is a vegetarian, we were concerned about getting decent meals. Not only did the staff arrange a special vegetarian breakfast for him (served in the room), but helped us make dinner reservations, and, on a memorable occasion, raced a block away where we were waiting at the laundry, with three options printed out with QR codes and everything, to help us decide which one we preferred. Great with taxis, too; and always remembered to learn our plans for the day and to ask how our day had gone. The hotel is in a small-scale residential neighborhood, quiet but with many services. It is a bit of a hike from the nearest subway station, but it is not hard or genuinely expensive to call a cab if you haven't the legs for it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, JUNEI Hotel Kyoto Imperial Palace West is an excellent option for those interested in having a more traditional, ryokan-type experience. While there is not a huge list of amenities, the service was excellent (shout out to my man Rodrigo, who hauled our luggage up three flights!), the rooms themselves are excellent. We chose a room with a king bed, which was very comfortable, more so than other ryokan-style hotels we stayed at. The bathing tub was wonderful, with relaxing music and high quality bath products. Our king bed room did have a window, and was extremely clean, quiet, and peaceful. The location is convenient to the Imperial Palace but not necessarily to much else. There are some nice cafes nearby, though! Next door is a petite donut shop with a very nice owner that we recommend.

2/10 Terrible

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
We were really disappointed with our stay at JUNEI considering how much we paid. We were placed in the room right next to reception which meant that you could hear everything going on outside including people coming and going and speaking to the staff. It felt like we had absolutely no privacy and we weren’t able to sleep well due to all the noise. The pillows were uncomfortable and I’ve been to cheaper hotels that have used better linen. They didn’t provide a phone charger which every hotel seemed to provide before we came to JUNEI. Overall very disappointing - hotels should never place guests right next to reception with zero sound proofing facilities.
Stayed 1 night in Apr 2023

10/10 Excellent

Chibin

Stayed 5 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Yuk Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Stayed 4 nights in Mar 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this small luxury boutique hotel and its traditional Japanese experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Angel Francisco

Liked: Property conditions & facilities
The staff was amazing.
Stayed 3 nights in Mar 2025