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THE JUNEI HOTEL Kyoto Imperial Palace West

3.5 star property
Travelers find tranquility near Kyoto Imperial Palace with rejuvenating massages and authentic local cuisine at this peaceful urban retreat

Choose dates to view prices

THE JUNEI HOTEL Kyoto Imperial Palace West offers a serene escape in central Kyoto. Guests can enjoy spa massages, in-room WiFi, and regional breakfast specialties. Nijō Castle and Nishiki Market are just a short journey away.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AU$451
18 June - 19 June

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Double Room, 1 Bedroom, Bathtub

Premium Double Room, 1 Bedroom, Bathtub

Premium Double Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Deluxe Twin Room, 1 Bedroom, Bathtub

8 bedrooms, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Twin Room, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About the area

Located in Central Kyoto, a neighbourhood in Kyoto, THE JUNEI HOTEL Kyoto Imperial Palace West is near a metro station and on a river. Nijō Castle and Kyoto Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Nishiki Market. Kinkaku-ji Temple and Yasaka Shrine are two other places to visit that come recommended. Visit our Kyoto travel guide
Map
14 Sanchome Shimo Chojamachi, Higashihorikawa-dori, Kamigyo-ku, Kyoto, Kyoto, 602-8056

What's nearby

  • Kujo Pond in Kyoto Gyoen National Garden in Japan near Imperial Palace in Kyotogyoen with reflection on water surface and green orange foliage color
    Kyoto Gyoen National Garden
    8 min walk - 0.7 km
  • Inside the Imperial Palace courtyard in Kyoto, Japan
    Kyoto Imperial Palace
    11 min walk - 1.0 km
  • Nijō Castle
    Nijō Castle
    15 min walk - 1.3 km
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    7 min drive - 3.6 km
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    8 min drive - 4.6 km

Getting around

  • Nijo Station
    3 min drive
  • Marutamachi Station
    12 min walk
  • Osaka (KIX-Kansai Intl.)
    112 min drive

Restaurants

  • CoCo壱番屋 堀川丸太町店
    6 min walk
  • うおき
    5 min walk
  • SLow Page
    4 min walk
  • Tandoori&Curry Abu
    6 min walk
  • salon de 1904
    6 min walk

About this property

THE JUNEI HOTEL Kyoto Imperial Palace West

Hotel near Kyoto Imperial Palace
Located close to Nijō Castle and Nishiki Market, THE JUNEI HOTEL Kyoto Imperial Palace West has plenty to offer. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Local cuisine breakfast (surcharge), a front desk safe and smoke-free property
  • A 24-hour front desk, luggage storage and concierge services
  • Multilingual staff and tour/ticket information
Room features
All rooms are individually decorated, and have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • Wardrobes/cupboards, fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 10:00 AM for a fee: JPY 4,000 for adults and JPY 4,000 for children

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (85 centimetre high)
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: JPY 5000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 4000 for adults and from JPY 4000 for children
  • Late check-out fee: JPY 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is THE JUNEI HOTEL Kyoto Imperial Palace West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at THE JUNEI HOTEL Kyoto Imperial Palace West?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at THE JUNEI HOTEL Kyoto Imperial Palace West on 18 June 2026 start from AU$451, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at THE JUNEI HOTEL Kyoto Imperial Palace West?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at THE JUNEI HOTEL Kyoto Imperial Palace West?

Checkout is at 11 AM. Late checkout is available for JPY 5000 (subject to availability).

Where is THE JUNEI HOTEL Kyoto Imperial Palace West located?

Located in Central Kyoto, this hotel is within 1 mi (2 km) of Kyoto Imperial Palace and Nijō Castle. Nishiki Market and Kinkaku-ji Temple are also within 3 mi (5 km). Marutamachi Station is 12 minutes by foot and Nijojo-mae Station is 14 minutes.

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Reviews

THE JUNEI HOTEL Kyoto Imperial Palace West Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 77 out of 91 reviews
Rating 8 - Good. 11 out of 91 reviews
Rating 6 - Okay. 1 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews

Verified

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasure staying at The Junei Hotel Imperial Palace. The rooms were quiet and comfortable. The bentobox breakfasts were delicious, nutritious and had a variety of foods that even our pickiest family member enjoyed sampling. Most impressive, though were the hotel service team. Everyone was friendly, welcoming and consistently went above and beyond to help us make the most of our time in Kyoto. We felt comfortable and cared for throughout our stay. We look forward to seeing Kazuma and the whole team again on our next visit to Kyoto.
Stayed 4 nights in May 2026
Verified

8/10 Good

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quaint hotel. Super charming
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, quiet and beautiful place. Great staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here at Junei, especially Concierge Rie, went 10X beyond expectations, with such kind and heartfelt dedication. Cannot recommend highly enough , Bravo 👏
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

WaiTak

Liked: Cleanliness, amenities, property conditions & facilities
酒店漂亮、房間夠大整潔
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional room design and service. elegant and sophisticated. could not recommend more.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great little hotel in a very quiet part of Kyoto. If you wish to get away from all the crowds and just experience how the locals live, this is a hotel for you. We had a room with a private onsen bath, which was just perfect at the end of all the sightseeing. Special thanks to the staff, who went above and beyond to make us feel very comfortable. We also booked a kaiseki dinner at their restaurant (in a sister hotel) Futago. Incredible food and service. I highly recommend you try it if you get a chance.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

RACHEL

Disliked: Cleanliness, amenities, property conditions & facilities
One female staff member provided exceptional customer service based on her alone, the experience would have been a 10/10. Unfortunately, the rest of the stay declined quickly after check-in. The carpet in our room felt very dirty and visibly stained. The rest of the room was as pictured. We were placed in a first-floor room right by the lobby, where all guest traffic passed directly by our door, making it consistently noisy. The front door to the hotel was a sliding door pretty much next to our room wall/window and imagine it sliding open and shut constantly. Due to the age and boutique nature of the hotel, the walls appeared to be extremely thin. Normal walking from the upstairs room was very loud, and any dropped items or luggage movement could be clearly heard. As a result, I was unable to sleep. When I contacted the hotel to explain that we couldn’t sleep, the response I received was that another guest had complained about my children being loud. This was an inappropriate and disappointing response rather than addressing the issue or offering a solution, it felt like a defensive attempt to dismiss my concern. There was no resolution offered. The situation was later blamed on a language barrier, which I do not find acceptable. Emotions, tone, and gestures are universal. I do not recommend it for families with children, light sleepers, non-Japanese speaking, or those that pick their hotels based on Michelin guides - as I pick my hotels based on that always.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

LiMay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, polite and helpful. They go above and beyond to make my stay easy and comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The room set up was amazing, great amenities, and staff were fantastic!! Highly recommend if you want a traditional, quiet, vibe. Countless thoughtful touches that really elevated the experience. From curated music to local tea and beer the suite was a treat.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful and friendly. Nice location away from the hustle bustle.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt see spa but bath/shower room great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most attentive staff you could imagine. Honestly one of the best hotels I’ve stopped at. The rooms are beautiful and the bed was soooo comfortable. I could not recommend this place enough.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sleep,safety & caring customer service.

My stay at the JUNEI surpassed my expectations. The customer care was amazing. The amenities were bespoke to my needs and the quality of the rooms facilitated the best sleep and relaxation. My advice to family and friends would be to stay at the JUNEI
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. We thoroughly enjoyed our stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, clean beautiful setting and quiet neighborhood. The staff is friendly and accommodating. Very nice experience.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour parfait

Hôtel très bien situé pour visiter Kyoto. Chambre très confortable. Services et prestations au top. Accueil parfait
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

KIYOFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なんといってもスタッフの方々の心のこもった対応に感謝です。こまやかな配慮もしていただき、非常に助かりました。部屋もモダンな和の内装で、お風呂も広く、浴室からの植物の眺めも落ち着いていてよかったです。朝食付きを頼みましたが、毎日違うお店からの仕出しで、お店の違いを感じることが出来楽しかったです。お部屋の飲み物やお菓子も毎日補充していただけて、よかったです。今まで旅行で宿泊した宿の中でも最上位クラスのよい宿でした。また利用したいです。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Reviso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout etait impeccable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and kind! Thank you, it's also just a lovely respite. The bath for me was heavenly
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and very compact with a spa located like bathroom. The staff was very accommodating. The neighborhood is quiet and uncontested but convenient to attractions and public transportation.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

diane

Liked: Cleanliness, amenities
Very nice boutique hotel. Small and quiet. Only reason for not giving a perfect review is that the room we had was very musty and moldy smelling.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were all so kind and helpful. amenities and welcome gifts were amazing. room facilities are all great quality. hot tub and bathroom in general was top notch.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff very friendly. Very clean.
Stayed 2 nights in May 2025