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Carta Hotel KyotoBettei

2.5 star property
A peaceful garden sanctuary near Nijō Castle where attentive multilingual staff create memorable stays in one of Kyoto's most historic neighborhoods

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Carta Hotel KyotoBettei in central Kyoto offers a quiet retreat near Nijō Castle. Guests can unwind in the garden or use the on-site laundry facilities. The multilingual staff impresses visitors with their helpful service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

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About this property

Carta Hotel KyotoBettei

  • Hotel near Nijō Castle
  • Located close to Kyoto Imperial Palace and Heian Shrine, Carta Hotel KyotoBettei provides a garden and laundry facilities. Stay connected with free in-room WiFi.
  • Other perks include:
    • A front desk safe, concierge services and a 24-hour front desk
    • Smoke-free property, a water dispenser and a lift
    • Luggage storage and multilingual staff
  • Room features
  • All guest rooms at Carta Hotel KyotoBettei include comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with bidets and shower/bath combinations
    • LED TVs with satellite channels
    • Mini fridges, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Carta Hotel KyotoBettei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carta Hotel KyotoBettei?

This hotel doesn't offer parking.

What time is check-in at Carta Hotel KyotoBettei?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Carta Hotel KyotoBettei?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Carta Hotel KyotoBettei located?

Located in Downtown Kyoto, this hotel is within 1 mi (2 km) of Nijō Castle and Kyoto Imperial Palace. Heian Shrine and Kyoto Tower are also within 3 mi (5 km). Karasuma Oike Station is 6 minutes by foot and Shiyakusho-mae Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

Verified

10/10 Excellent

Kyle Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was lovely and the hotel itself was a convenient location too!
Stayed 3 nights in May 2026
Verified

8/10 Good

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms. I only stayed 2 nights and I’m glad that’s all it was. It’s a great location, convenient but if you’re not a fan of a small rooms, avoid this at all cost. Also, there isn’t someone at the front desk at all times. If you need something, ask sooner than later. I would recommend this place for a day or two but anything longer I would look elsewhere.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto was beautiful and our stay was also amazing. Very easy access to markets, restaurants and shops. Nice and quiet location too if you are travelling with family
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Balraj

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this property. We like how the nishiki market is just in walking distance from here and the staff were very friendly.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely place

Lovely friendly staff, really helpful. Beds had, really clean room, nice shower
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean. Safe in a quiet area. Walkable to the train station.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Nicole

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were amazingly friendly and helpful. Coffee in the lobby is nice. Our rooms smelled weird and had other people's hair in the bathroom. The carpets felt dirty, so please use the slippers they provide.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canadian

Small hotel with not too many rooms, but the size of the room are quite large. Front desk staffs are friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

KAWABE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
疲れたからだに、ゆったりとお風呂に入れて、リラックスできました
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KAWABE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は、とても、優しい。 静かなところで、歩いて、いろいろと行けました。
Stayed 1 night in Mar 2026
Verified

8/10 Good

HIROKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キレイだった
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer roch etwas nach altem Teppich
Stayed 6 nights in May 2025
Verified

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Boa localização
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Miiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過不足なくいいホテルでした。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な施設で快適に過ごす事ができました！
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋が広く快適でした。 周りは騒がしく無く静かでしたが 交通の便も悪くなく快適に過ごせました。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Luisa

Buena ubicación
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Efrén Romo

Liked: Cleanliness, staff & service, amenities
Excelente hotel, muy bien ubicado cerca de varias atracciones principales de la ciudad y con oferta de buenos restaurantes a los alrededores. El personal del hotel fue muy servicial y las habitaciones de muy buen tamaño para el promedio en Japón.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Donghyeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가격대비 깔끔하고 아늑했습니다. 화장실과 욕실이 분리된 점이 가장 좋았고 공기 청정기등 최신식 시설이 좋았습니다. 콘센트도 넉넉히 마련되어있고, 프레스코 세븐 일레븐, 패밀리 마트등도 가깝고 테라마치와도 가깝고 바로 근처가 교토공원이라 산책하기도 좋았습니다.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗な施設で、家族4人でも快適に過ごせました。京都に来る時は、また利用したいです。
Stayed 1 night in Jan 2022
Verified

8/10 Good

Kaoru

Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ayumi

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

satoshi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025