Kukatpalli Hotels, Hyderabad

"Of all of the hotels we stayed at in three months in India, this was our least favourite. Upon arrival the lady on reception was brusque, the situation was not helped by a ghost transaction on my card which noted the hotel cost as debited but the lady was adamant it had not been received, this took a lot of time to resolve and four separate conversations. There was a wedding taking place and therefore the hotel was extremely busy, there were a number of very rude guests who started speaking to the reception staff when I was mid-conversation, obviously this was not the hotel’s fault. There were also plus points, the beds were very comfortable and the room service good. Mr Kumar who was at reception at 4am when we left for the airport was extremely helpful and apologetic in respect of the issues with payment, he also arranged a complimentary car to the airport. Overall, a mixed experience"

"Clean room Staff Breakfast Facilities like swimming pool and spa "

"Not used."

"Clean rom , good food"

"Excellent location, great staff, food is great! Value for money. Have been staying here, every time I visit Hyderabad for the past 10 years! "

"One staff at front desk was rude and unhelpful. I had 2 rooms booked for myself and my daughter's. She acted very suspicious, put us on separate floors and claimed she could not give us 2 keys per room. That is the first time ever i have been told something that ridiculous. I will not stay there again "

"Food was excellent. We loved the food prepared by Chef Srinivas Rao. He was very attentive and made our day. We had guests from US and Canada and they loved the food. Captain Srinivas service at the dining area was extraordinary. Looking forward to come back and taste the food prepared by Chef Srinivas Rao again "

"Large gym"

"Like!"