Poolside bar

Reviews of Panan Krabi Resort

4 out of 5
Panan Krabi Resort
945 Moo 2, T. Aonang, Krabi, Krabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 872 reviews" "
Rating 8 - Good. 261 out of 872 reviews" "
Rating 6 - Okay. 61 out of 872 reviews" "
Rating 4 - Poor. 18 out of 872 reviews" "
Rating 2 - Terrible. 12 out of 872 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay.
Stayed 5 nights in Apr 2024
Response from Best regards, Management Team. on 30 Apr 2024
Dear Maria,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had an enjoyable stay at our hotel. If there's anything specific that made your stay memorable or if there are any areas where we can improve, please feel free to let us know. We always strive to provide the best possible experience for our guests, and your feedback is invaluable in helping us achieve that goal. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another wonderful experience.

2/10 Terrible

Jing

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The ac did not work for the 3 nights we stayed here. The hotel knew about the schedule maintenance but did not prepare the hotel and make sure guests are comfortable. It’s 95 degree everyday here. There’s no ac at the restaurant when we eat breakfast. Even when it’s working for a short period of time, they set the auto temperature to 82 degree! We make it lower and 10 mins later it would jump back up. We contacted the front desk to get this fixed. It was fixed for a night then it’s back up to 82 degree in the room. We must had contacted them 10 times throughout the trip to get this fixed. Also, the electricity shuts off everyday for 10 mins several times a day. They didn’t warn the guests about it. We can’t shut off the lights in the bathroom. We are told the fridge doesn’t stay cold and don’t put many things in there! All in all, it’s a nice concept resort. Pool is nice but they gotta do better to make the guests comfortable and don’t cheap out on the ac!!!!
Stayed 3 nights in Apr 2024
Response from Best regards, Management Team. on 30 Apr 2024
Dear Jing,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the discomfort caused by the AC issues and the lack of proper communication regarding the scheduled maintenance. Please know that we take your comments seriously, and we will work diligently to address these issues promptly to ensure a more comfortable experience for our guests in the future. We truly appreciate your patience and understanding throughout this process, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve. If there's anything else we can do to assist you further, please don't hesitate to reach out.

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED staying at Panan!!! The staff were friendly & helpful from check in to check out. The tours we booked with the excursions desk were all fantastic & reasonably priced. The room we had was just unreal, the 180* views were breathtaking. The hotel is in a pretty great location too, just a short walk to the beachfront, and the way it’s situated, you’re on the main strip, but slightly away from it, which is great as you do not hear any of the hustle or bustle from the room, but still have everything in walking distance. The room was always immaculate when the cleaner came in and the outdoor areas were all solid!! Breakfast was pretty average and the rooftop pool bar was swarming with flies when you went for a happy hour drink. Even with this, I’d stay here every single time I come back to Ao Nang!
Stayed 4 nights in Apr 2024
Response from Best regards, Management Team. on 30 Apr 2024
Dear Salvatore,Thank you so much for your glowing review of your stay at Panan! We're thrilled to hear that you had such a fantastic experience with us, from our friendly and helpful staff to the breathtaking views from your room. It's wonderful to know that you found our location convenient and appreciated the tranquility despite being close to the main strip. Your feedback about breakfast and the rooftop pool bar is valuable to us, and we will certainly look into ways to improve these aspects of your experience for future guests. We can't wait to welcome you back to Panan Krabi Resort on your next visit to Ao Nang! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Staff is the friendliest staff we have encountered. We became friends with the restaurant manager, Tha. Great man! Great rooftop pool with views. Great massages at spa.
Stayed 5 nights in Apr 2024
Response from Best regards, Management Team. on 30 Apr 2024
Dear Marco,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience during your stay with us. It's fantastic to know that you found our staff to be the friendliest and that you formed a special connection with Tha, our restaurant manager. We'll be sure to pass along your kind words to him and the rest of our team. We're delighted that you enjoyed our rooftop pool with its stunning views and indulged in some relaxing massages at our spa. We can't wait to welcome you back to Panan Krabi Resort in the future! If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property and management. Highly recommend to anyone visiting the area!
Stayed 3 nights in Apr 2024
Response from Best regards, Management Team. on 9 Apr 2024
Dear Evan,Thank you very much for your glowing review! We're absolutely thrilled to hear that you found our property and management to be terrific. It's truly rewarding to know that you had such a positive experience during your time with us. We greatly appreciate your recommendation to others visiting the area. Word-of-mouth recommendations like yours are invaluable to us and help us to continue providing exceptional service to all our guests. If you ever find yourself back in the area, we would be delighted to welcome you again and ensure that your next stay is just as enjoyable as this one.

10/10 Excellent

Pui Sang

Stayed 3 nights in Apr 2024
Response from Best regards, Management Team. on 30 Apr 2024
Dear Pui Sang,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Kirsty

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, private pool room def worth the price. Room cleanliness could benefit from a deep clean, doors/hard furnishing wiping down, otherwise perfect.
Stayed 3 nights in Mar 2024
Response from Best regards, Management Team. on 4 Apr 2024
Dear Kirsty,Thank you so much for your kind words and for choosing to stay with us. We're thrilled to hear that you found our hotel gorgeous and that you enjoyed the private pool room, finding it worth the price. We appreciate your feedback regarding the cleanliness of the room. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we apologize for any shortcomings in this area. Your comments will be shared with our housekeeping team to ensure improvements are made, and we'll strive to provide a deeper clean to enhance the overall experience for our guests. We're glad to hear that aside from this, your stay was perfect. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We would love to welcome you back for another wonderful stay.

10/10 Excellent

Debbie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , great food and great staff . Will stay again !
Stayed 6 nights in Mar 2024
Response from Best regards, Management Team. on 4 Apr 2024
Dear Debbie,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel beautiful, enjoyed the great food, and experienced excellent service from our staff. Your kind words mean the world to us, and we're delighted to hear that you plan to stay with us again in the future. We can't wait to welcome you back for another fantastic stay! If there's anything specific you'd like to experience or if you have any special requests for your next visit, please feel free to let us know. We're here to ensure that your future stays are just as enjoyable as the last.

8/10 Good

Jeffrey

Travelled with partner
Liked: Staff & service, property conditions & facilities
Enjoyed our stay at Panan Krabi Resort, on the whole the services were very good. Luckily the hotel is situated in a quiet road off a very busy and noisy area. The breakfast was extremely good, with a wide choice of food excellently displayed. This area is very well organised and managed, and the staff were helpful, cheerful and always smiling. My only negative comment would be that the building exterior needs some maintenance.
Stayed 13 nights in Mar 2024
Response from Best regards, Management Team. on 27 Mar 2024
Dear Jeffrey,Thank you for choosing to stay at Panan Krabi Resort and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your overall stay and found our services to be very good.It's wonderful to know that you appreciated our peaceful location, providing a serene retreat from the bustling surrounding area. We're delighted that you enjoyed our breakfast offerings and found them to be excellent with a wide variety of options. We greatly appreciate your kind words about our well-organized and managed facilities, as well as the cheerful and helpful demeanor of our staff. Providing exceptional service with a smile is something we strive for, and we're glad it made a positive impact on your stay. Your feedback regarding the exterior maintenance is valuable to us, and we will certainly address this matter to ensure that our property remains in top condition for the enjoyment of all our guests. Thank you once again for your review, and we hope to have the pleasure of welcoming you back to Panan Krabi Resort in the future for another enjoyable stay.

10/10 Excellent

khyati

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. The only issue was no room service available at night.
Stayed 3 nights in Feb 2024
Response from Best regards, Management Team. on 23 Mar 2024
Dear khyati,Thank you for sharing your feedback with us. We're delighted to hear that you had a good experience overall during your stay. We apologize for any inconvenience caused by the lack of room service available at night. Your feedback is important to us, and we will certainly take it into consideration as we continuously strive to improve our services and amenities to better accommodate our guests' needs. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very convenient place close to everything
Stayed 2 nights in Mar 2024
Response from Best regards, Management Team. on 23 Mar 2024
Dear Lester,Thank you for your kind review! We're delighted to hear that you enjoyed the excellent service and found our hotel to be conveniently located near everything you needed. Providing our guests with a seamless and enjoyable experience is our top priority, and we're thrilled that we could meet your expectations in this regard. We appreciate your feedback and hope to have the pleasure of welcoming you back for another convenient and enjoyable stay in the future.

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. The room was modern, clean and very comfortable. The swimming pools were lovely, very clean, and loved the swim up pool bar. The staff were the icing on the cake, so friendly and courteous. Nothing too much trouble. Would thoroughly recommend
Stayed 6 nights in Mar 2024
Response from Best regards, Management Team. on 23 Mar 2024
Dear Stuart,Thank you so much for your wonderful review! We're delighted to hear that you had a fabulous experience during your stay with us. It brings us great joy to know that you found our rooms modern, clean, and comfortable, and that you enjoyed our lovely swimming pools, especially the swim-up pool bar. We strive to create a relaxing and enjoyable environment for all our guests, and it's fantastic to hear that we succeeded in providing you with a memorable experience. Our team takes great pride in delivering exceptional service, and we're thrilled that their friendliness and attentiveness left a positive impression on you. We will be sure to pass along your kind words to our staff members. Thank you for recommending our hotel, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Saxon

Stayed 7 nights in Mar 2024
Response from Best regards, Management Team. on 30 Apr 2024
Dear Saxon ,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location,service was wonderful,amenities are excellent,can highly recommend !!
Stayed 14 nights in Mar 2024
Response from Best regards, Management Team. on 20 Mar 2024
Dear Stephen,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our great location and that our service exceeded your expectations. Providing exceptional service is always our top priority.We're delighted that you found our amenities excellent and that you can highly recommend us. Your recommendation means the world to us and serves as a great source of encouragement for our team.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024
Response from Best regards, Management Team. on 8 Apr 2024
Dear Kathy,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Jay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal. Great location. Easy accessible to beach/bars. Staff always friendly.Oh and a fantastic breakfast!
Stayed 3 nights in Mar 2024
Response from Best regards, Management Team. on 18 Mar 2024
Dear Jay,Thank you so much for your glowing review! We're thrilled to hear that you had a phenomenal experience with us. Our team works hard to ensure that our guests feel welcomed and taken care of, and we're delighted that you found our location convenient and our staff friendly. We're especially pleased that you enjoyed our breakfast offerings. We look forward to welcoming you back on your next visit!

10/10 Excellent

Laura de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great people.
Stayed 2 nights in Mar 2024
Response from Best regards, Management Team. on 18 Mar 2024
Dear Laura de,Thank you so much for your kind words! We're thrilled to hear that you had a great experience during your stay with us and that you found our staff to be exceptional. We strive to provide a welcoming and enjoyable environment for all our guests, and it's wonderful to know that we succeeded in making your visit memorable. We hope to have the pleasure of welcoming you back again soon for another fantastic stay! If there's anything we can do to enhance your next experience, please don't hesitate to let us know.

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel in a good area. Short walk to the beach and near lots of bars, restaurants and shops. It was reasonably quiet, but you could hear people coming up and down the corridor. I think in the mornings the house keepers were mopping outside your room which was a bit annoying. Breakfast was pretty standard. Luckily we didn't want to use the pool too much as everyday it was completely full.
Response from Best regards, Management Team. on 18 Mar 2024
Dear Jordan,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be in a good location and that you enjoyed the proximity to the beach and local amenities. Your feedback regarding the noise level and morning cleaning is duly noted, and we apologize for any inconvenience caused. We'll address this with our housekeeping team to ensure a more peaceful stay for our guests in the future. Regarding the pool, we're sorry to hear it was consistently busy during your stay. We'll review our policies to ensure all guests have an opportunity to enjoy this amenity. We appreciate your valuable feedback and hope to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic I’d stay again. Deluxe sea view
Stayed 4 nights in Mar 2024
Response from Best regards, Management Team. on 14 Mar 2024
Dear Robert,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a fantastic stay and that our deluxe sea view room met your expectations. Providing our guests with exceptional service and memorable experiences is our top priority, and we are delighted that we succeeded in doing so during your visit. Your kind words serve as great encouragement for our team.We would be honored to welcome you back for another wonderful stay in the near future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Thank you again for choosing to stay with us. We look forward to hosting you again soon!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10 hotel was in a great location. The staff were very welcoming when we arrived. The room was beautiful 😍 we had a beautiful spa treatment.
Stayed 1 night in Mar 2024
Response from Best regards, Management Team. on 11 Mar 2024
Dear sharon,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our location, welcoming staff, beautiful room, and spa treatment met your expectations. Your kind words truly mean a lot to us, and we hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels!

6/10 Okay

Dina

Stayed 3 nights in Mar 2024
Response from Best regards, Management Team. on 4 Apr 2024
Dear Dina,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, room was clean, staffs were friendly and accommodating. Close to everything, shops, restaurants and beach, all within walking distance. The property is still new, and the bed was comfortable. I definitely recommend this hotel and plan to return again.
Stayed 5 nights in Feb 2024
Response from Best regards, Management Team. on 9 Mar 2024
Dear Kay,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our excellent breakfast, found your room to be clean, and experienced friendly and accommodating service from our staff. We're thrilled that our location was convenient for you, with shops, restaurants, and the beach all within walking distance. It's fantastic to know that you found our property to be new and that the bed provided you with a comfortable night's sleep. Your recommendation means a lot to us, and we look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Good

glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, but it is not great for people with mobility issues. The loungers at pool are too low. The pool is slippery and there are no railings to hold onto. Inclines on ramps too steep. Not much choice for American breakfast. Nice rooms and showers. Quite a walk to Main Street.
Stayed 4 nights in Feb 2024
Response from Best regards, Management Team. on 4 Mar 2024
Dear glenda,Thank you for sharing your feedback with us. We're glad to hear that you found our property nice and that you enjoyed our rooms and showers. We truly appreciate your insights regarding mobility challenges and accessibility concerns. We apologize for any inconvenience you experienced with the loungers, pool safety, and the inclines on ramps. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our facilities and services to better accommodate all of our guests. We'll also take note of your comments regarding breakfast choices and the distance to Main Street. We hope that despite these challenges, you were still able to enjoy your time with us. If there's anything further we can do to assist you or if you have any additional feedback, please feel free to reach out. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable experience in the future. Safe travels!

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Best regards, Management Team. on 4 Mar 2024
Dear Natalie,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

tammi

Stayed 4 nights in Feb 2024
Response from Best regards, Management Team. on 23 Mar 2024
Dear tammi,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice resort, the staff are amazing and very attentive. Definitely would come back and stay here again. Food Selection is amazing (complimentary breakfast) Hotel is close to Halal Option Restaurants and a Mosque i noticed also. Close to everything i.e. 2 min walk (7/11, Starbucks, Food Market) cons: the gym is VERY SMALL ( gym equip is older, but works) i prefer a bigger gym. The rooms are very nice, but the sliding door doesn’t close properly which causes an imbalance in temperature and high humidity (think the hotel just needs to work on sealent).
Stayed 4 nights in Feb 2024
Response from Best regards, Management Team. on 4 Mar 2024
Dear Kurtis,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our resort to be very nice and that our staff exceeded your expectations with their amazing and attentive service. It's wonderful to know that you enjoyed our food selection, including the complimentary breakfast, and that our location provided convenience to Halal options and a mosque. We appreciate your feedback regarding the gym and the sliding door in the rooms. Your comments are invaluable to us as we continuously strive to improve our facilities and services. We will certainly take note of your suggestions for enhancement, including the need for better sealing on the sliding doors to maintain temperature balance and humidity control. We're grateful for your patronage and your willingness to return and stay with us again. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Chin Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the pool so much
Stayed 3 nights in Feb 2024
Response from Best regards, Management Team. on 4 Mar 2024
Dear Chin Yee,Thank you so much for taking the time to share your feedback! We're thrilled to hear that the kids enjoyed the pool during their visit. Creating memorable experiences for our guests, especially the little ones, is always our top priority. We hope to see you and your family again soon for more fun by the pool!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Best regards, Management Team. on 4 Mar 2024
Dear Samuel ,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to Ao Nang's beach, stores, and restaurants. Very pleased with our stay there.
Stayed 2 nights in Jan 2024
Response from Waewa on 24 Feb 2024
Dear Anna,Many thanks for taking the time to write such a lovely review. Your review scores here are very much appreciated. Your compliments here are very important and inspiring us to have a great job done. We promise that we would improve and develop our professional services onwards. Thank you once again for your valuable feedback and choosing to stayed with us. We appreciate your kind words and hope to welcome you back again soon! Best regards, Manassanan M, Guest Experience Team.

10/10 Excellent

Bryna, White City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and shopping but quiet on the resort with an amazing sea view
Stayed 5 nights in Feb 2024
Response from Best regards, Management Team. on 20 Feb 2024
Dear Bryna,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our resort's convenient proximity to the beach and shopping areas, while still being able to enjoy a tranquil atmosphere and stunning sea views. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another peaceful getaway in the future.

8/10 Good

liron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very frindly staff.
Stayed 3 nights in Feb 2024
Response from Best regards, Management Team. on 12 Feb 2024
Dear liron,Thank you for your kind words! We're delighted to hear that you had a pleasant experience at our hotel and found our staff to be very friendly.Ensuring our guests feel welcome and well taken care of is our top priority, and we're thrilled that our team's hospitality made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

Shayan

Liked: Cleanliness, amenities, property conditions & facilities
After staying around Thailand for the past 3 weeks I found that this hotel was very poor in terms of customer service and friendliness. Beautiful resort but that’s about it.
Stayed 4 nights in Feb 2024
Response from Best regards, Management Team. on 12 Feb 2024
Dear Shayan, Thank you for taking the time to share your feedback with us. We're deeply sorry to hear that your experience at our hotel did not meet your expectations, especially in terms of customer service and friendliness.Ensuring the satisfaction and comfort of our guests is our top priority, and it's disheartening to learn that we fell short in delivering the level of service and hospitality that we strive for.We appreciate your honesty and would like to assure you that your feedback will be shared with our team as we work towards improvements. We take your comments seriously and will use them to address any areas of concern to ensure a better experience for our future guests. Once again, we apologize for any disappointment caused, and we hope that you will consider giving us another chance to exceed your expectations in the future.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location set back from the main road within easy walking distance of everything. Rooms are very nice with huge beds and spacious bathroom. Only negative is the lack of sunbeds/seats at the rooftop pool area where many more could be placed for busier times. Will definitely return.
Stayed 4 nights in Feb 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Robert, Thank you for your positive review! We're thrilled to hear that you enjoyed our hotel's convenient location and comfortable rooms. Your feedback regarding the rooftop pool area is noted, and we'll certainly consider adding more sunbeds and seats to accommodate our guests better during busier times. We look forward to welcoming you back on your next visit to our hotel in Krabi! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Warren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Warren Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We strive to provide the best possible experience for all our guests. We hope to welcome you back again in the future!

10/10 Excellent

Andrea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing !! And clean and the food is fabulous and the staff was too notch.we had an excellent worker Feris help us in every way possible either with directions,printing out our boarding passes and our luggage.best service ever !!! Definitely would recommend this place and the swim out pools were the best Drew & Andres
Stayed 4 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Andrea, Thank you so much for your wonderful review! We're thrilled to hear that you had such an amazing experience at our hotel. It's great to know that Feris provided excellent service and went above and beyond to assist you during your stay. We take pride in providing clean facilities, fabulous food, and top-notch staff service. We appreciate your recommendation and look forward to welcoming you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff are super friendly and helpful. The breakfast was the best we had in our month in Thailand. The rooms are spacious and clean. The location is excellent
Stayed 4 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Lea, Thank you for your wonderful review! We're delighted to hear that you loved your stay with us. It's fantastic to know that you found our staff to be super friendly and helpful, and that you enjoyed our delicious breakfast - we're thrilled to hear that it was the best you had during your month in Thailand! We're also glad that you found the rooms spacious and clean, and that you appreciated our excellent location. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Sara

Stayed 3 nights in Jan 2024
Response from Best regards, Management Team. on 21 Mar 2024
Dear Sara,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Ward, Cashmere

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value property in terms of higher quality at still reasonable price. Rooftop views and pool are a nice bonus for sunsets
Stayed 3 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Ward, Thank you for your review! We're thrilled to hear that you found our property to be great value with higher quality at a reasonable price. It's fantastic to know that you enjoyed the rooftop views and pool, especially for sunsets. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Chi

Stayed 5 nights in Jan 2024
Response from Best regards, Management Team. on 21 Mar 2024
Dear Chi,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

8/10 Good

Tracy Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Tracy Mae, We're pleased to hear that you had a good stay with us! If there's anything specific you enjoyed or any areas where we can improve, please don't hesitate to share. Your feedback is valuable to us. We look forward to welcoming you back in the future!

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Best regards, Management Team. on 21 Mar 2024
Dear Richard,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend if staying in Ao Nang. The room was beautiful and both pools are awesome.
Response from Best regards, Management Team. on 9 Feb 2024
Dear Wesley, Thank you for your recommendation! We're delighted to hear that you enjoyed your stay with us and found our rooms beautiful and our pools awesome. We strive to provide our guests with a memorable experience, and it's great to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back to our hotel in the future!

8/10 Good

Younsun

Stayed 2 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Younsun, Thank you for choosing to stay with us! We're pleased to hear that you had a good experience during your time at our hotel. If there's anything specific you enjoyed or if there are any areas where we can improve, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back again in the future!

6/10 Okay

Peter

Travelled with family and small children, Travelled with partner
Disliked: Amenities
Stayed 2 nights in Jan 2024
Response from Best regards, Management Team. on 23 Jan 2024
Dear Peter,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Timo

Stayed 10 nights in Jan 2024
Response from Best regards, Management Team. on 9 Feb 2024
Dear Timo, We're pleased to hear that you had a good stay with us! If there's anything specific you enjoyed or any areas where we can improve, please don't hesitate to share. Your feedback is valuable to us. We look forward to welcoming you back in the future!

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort, excellent location
We travelled with our 2 teenage sons so booked 2 rooms- outdoor whirlpool and sea view. .Rooms are clean and spacious though the sea view is from the side- another building directly opposite. Pools are beautiful, service is outstanding. Located very centrally in Ao Nang. Highly recommend this hotel.
Stayed 5 nights in Jan 2024
Response from Best regards, Management Team. on 23 Jan 2024
Dear Sue ,Thank you so much for sharing your positive experience with us. We're delighted to hear that you and your family enjoyed your stay, and we appreciate your recommendation.We're glad to know that the rooms were clean and spacious, and it's wonderful to hear that you found our outdoor whirlpool and sea view rooms accommodating. We value your feedback regarding the sea view, and we'll consider ways to improve this aspect for our guests in the future. We're thrilled that you enjoyed the beautiful pools and experienced outstanding service. Your kind words about our central location in Ao Nang are much appreciated. It was a pleasure having you and your teenage sons as our guests, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Martin

Stayed 4 nights in Jan 2024
Response from Best regards, Management Team. on 23 Jan 2024
Dear Martin ,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe property is nice. It is sort of tucked away but yet just down the driveway is the main strip where you can shop and find restaurants. It is also close walking distance to the beach and monkey trail. The room was nice and the breakfast fine.
Stayed 2 nights in Jan 2024
Response from Best regards, Management Team. on 23 Jan 2024
Dear Ronda,Thank you for taking the time to share your feedback. We're pleased to hear that you found our property nice and enjoyed its tucked-away feel while still being conveniently close to the main strip for shopping and dining. It's great to know that the proximity to the beach and monkey trail added to your overall experience.We're glad you found the room nice and the breakfast satisfactory. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your insights are valuable to us as we aim to enhance our guests' experience. Thank you for choosing our property, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The resort and staff were amazing as well as the breakfast buffet daily.
Stayed 5 nights in Jan 2024
Response from Best regards, Management Team. on 23 Jan 2024
Dear Kenneth,Thank you for taking the time to share your positive feedback. We are delighted to hear that you enjoyed the great location, found the resort and staff amazing, and appreciated the daily breakfast buffet.Your kind words are truly appreciated, and it was a pleasure to have you as our guest. If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing our resort, and we wish you many more pleasant travels.

8/10 Good

paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Best regards, Management Team. on 23 Jan 2024
Dear paulette ,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!