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"Everything was amazing, staff are incredibly lovely and helpful"

"The highlight of my trip was this hotel. The hotel offered a lot of amenities that I didn't know it had when booked originally. It's walking distance to the bus station which had shuttles from Tokyo and to Gotemba which made our Japan travel so accessible. The hotel also offers their own free shuttle that goes around different stops in Fujiyoshida along with Lake Kawaguchi so you definitely have options of things to do and places to go. The hotel also is located walking distance from an amusement park (free admission when booking with the hotel) along with a few cute theme 'parks'. The food was amazing with a lot of choices (buffet, western restaurant, and japanese restaurant). The room we booked was huge...maybe a little too big for two of us but I'm not complaining. Our room faced Mt. Fuji and we were lucky enough to have a clear view of it. I'm definitely booking here again. It was so worth it. "

"Good view. The first night, the pillow is too hard, but changed for me the next night."

"Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍"

"Shuttle and luggage storage services are excellent!"

"Gold standard service "

"Great hotel room, with an amazing view of Mt Fuji. The staff is also very friendly, the room very comfortable and the breakfast buffet was a great choice with many different dishes and local food. Highly recommend! "

"While this hotel was a fair trek from the bus station (about 20 minutes) it was just what we wanted. Our view of Fuji was amazing. The staff was also very nice and brought up our bags while we’re were out touristing. The restaurant attached next door was delicious!! And there was another great restaurant a few doors down that offered hoto noodles. The hotel also had an onsen with a cold pool and massage chairs, which was amazing. I would stay here again."

"We loved our stay! the free shuttle picked us up from the bus station, all the staff were amazingly sweet and helpful, the in-room kaiseki meal was beautiful and delicious, the breakfast buffet was a great mix of both japanese and western options,and our in-room onsen with a view of lake Kawaguchiko was lovely. We haven't stayed at any of the other hotels/ryokans in the Kawaguchiko area but we would gladly go back to Konansou"