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"Simply Amazing!"

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"Yes very helpful and excellent location"

"Breakfast buffet was great. Lots of choices"

"Nice place to stay and affordable."

"Great onsen in property Breakfast was good Location good Parking need to walk around"

"The staff were very hospitable, and the food was delicious."

"最高でした😆 また、利用したいと思います！"

"Good breakfast"

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"good very"

"The room was super clean , easy access for going around , the onsen was great , honestly its great value"

"I loved the onsite Onsen and style of traditional Japanese hotel rooms. The staff was very nice and helpful! Amenities were great! Beautiful hotel room view! The only downside is that the hotel is located on the outskirts of Nagano, so plan ahead as it’s not easy to reach via walking. Shuttle buses are readily available however to help get around."

"Good place to stay."

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc"

"Great location in Matsumoto and very helpful staff. Would recommend!"

"Amazing place to stay. Absolutely will be back"

"Great hotel in central location and lovely onsen. "