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"New hotel, comfortable rooms and good service with shuttle bus"

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"Best of the Best !!!!"

"I wish that host can provide clear instructions on how to check process. Not knowing how to get in touch with a host was big troublesome."

"対応も丁寧で快適に過ごすことができました"

"Need a couch in the living area. As it’s far out of town also provide a vehicle. "

"BBQが20:00までなのが残念でしたが、それ以外は広さも綺麗さも完璧でした！"

"Very clean and modern small house. Very nice environment."

"Well managed rental property in very central area of Hakuba. Great for families or large groups. 4 bedrooms (each with 2 single beds) as well as an additional area off of the main living room with 2 futons). Two of the bedrooms have private bathroom toilet/shower. In addition there is a Japanese style bath on the second floor as well as a toilet on the first floor. We really appreciated the washer/dryer for laundry. "

"とても綺麗で快適な宿でした！ サプライズを計画していましたが、スタッフの方が快く協力してくれて、さらに花束をサービスで用意して下さるなどホスピタリティに感動しました！ ありがとうございました！"

"The free shuttle bus has numerous stops near the property making skiing and snowboarding a breeze!"

"Great house, convenient location. Good communication with property."

"We stayed at Prominence near the start of spring. During this time, many shops, restaurants, and cafés were either closed for the season, closed early, or had limited seating. Many bar-style eateries were also not very welcoming to families with children. In hindsight, it might have been better to stay in the Happo-One area, as it was the only ski resort still open for the remainder of the spring season. That said, the accommodation itself was beautifully modern and spacious. The kitchen was...