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"The hotel is sufficient for what it is, nothing fancy, but conveniently located. Breakfast is very simple. No lotion in the room. The A/C was not strong at all; the room was too warm even though it was 7 degrees Celsius outside; we had to open the window to cool the room but the train station was constantly making loud noise, so the window had to be closed at night."

"JR,bus station nearby, have lift from JR to hotel, good for suit case. Coin laundry and drying machine ,Vending machines, massage chair."

"Immaculately clean. Rooms very comfortable. Breakfast was simple and delicious. Kitchen Staff could not be more efficient and welcoming. "

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"Had to stay in a smoking room. It was not clear on the website when I booked it. Needs to be clearer on the website. "

"Small but very equipped and clean room. Nice restaurant with nice views of the city and mountains. Great breakfast. Closed to the train station. Great stay!"

"Amazing breakfast. Large room with a great view (mountain view). Nice friendly staff (also helped with luggage forwarding). Clean. Good value."

"Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st"

"Nice Onsen, rooms are clean, delicious ice cream 😅"