Naspa New Otani

Photo gallery for Naspa New Otani

Primary image
Indoor pool
Indoor pool
Outdoor spa tub
In-room safe, desk, free WiFi

Overview of Naspa New Otani

Naspa New Otani

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101

Explore the area

  • Popular LocationNaspa Ski Garden7 min walk
  • Popular LocationNaeba Ski Resort25 min drive
  • Popular LocationMount Tanigawadake55 min drive

Choose dates to view prices

About this area


Naspa New Otani is located in Yuzawa. Gala Yuzawa and Naeba Ski Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Yuzawa Kogen and Yuzawa Nakazato Katakuri no Sato. Yuzawa Highland Alpine Garden and Joetsu Kokusai Playland are also worth visiting. Spend some time exploring the area's activities, including ski runs, skiing and ski lifts.

What's nearby

  • Naspa Ski Garden - 7 min walk
  • Snow Country Museum - 2 min drive
  • Kandatsu Kogen Ski Resort - 4 min drive
  • Naeba Ski Resort - 25 min drive
  • Mount Tanigawadake - 55 min drive

Getting around

  • Echigo Yuzawa Station - 5 min drive


  • Hinoya - 15 min walk
  • ごはん亭Pakupaku - 5 min drive
  • 桃花 - 8 min drive
  • Paolino con sorriso - 8 min drive
  • Saiki Sushi - 8 min drive

About this property

Naspa New Otani

Ski-in/ski-out hotel with an indoor pool
With direct access to the slopes, Naspa New Otani makes guests feel at home with amenities such as a steam room and an indoor pool.
Naspa New Otani offers 220 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna and a fitness centre.

Guests aged under 3 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot spring (onsen).

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2600 for adults and JPY 1820 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Access to nearby outdoor pool
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Rock climbing
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Fridge


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage

Business services

  • Meeting rooms


  • BBQ grill(s)


  • Aromatherapy
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - sports
  • Outdoor mineral hot springs (onsen)
  • Reflexology


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)


  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels


  • Flat-screen TV

Food and drink

  • Fridge


  • Desk
  • In-room massage
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2600 for adults and JPY 1820 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 新潟県六保第7-1号

We should mention

Pool access available from 1 PM to 8:30 PM
Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 3 years old are not allowed in the swimming pool

Property is also known as


Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 53 out of 105 reviews
5 - Excellent 50%
Rating 4 - Good. 43 out of 105 reviews
4 - Good 41%
Rating 3 - Okay. 8 out of 105 reviews
3 - Okay 8%
Rating 2 - Poor. 1 out of 105 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 105 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a spacious room, a large shared bath (onsen?) and very easy to access to skiing.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Hotel seems old and in need of some overhaul. It is obvious that the COVID experience has had a major affect on operations. Most of the restaurants and other on-site venues are non-operational. The air conditioning in the rooms need work... I woke up sweating both nights of our stay. Otherwise, friendly and helpful staff and we somewhat enjoyed our stay.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On field hotel located close to station
Hotel is situated only a few minutes from Echigo-Yuzawa station by a regular hotel shuttle bus. Hotel is situated at the base of the skifield. Very convenient for families and novice skiers. Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
View from room
View from hotel entrance road
View from hotel entrance road
Stayed 2 nights in Mar 2020

4/5 Good

Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service
The hotel is convenient as a ski-in ski-out place if you are intending to spend time at the NASPA ski garden which is just beside it (good for 2-3 days but probably not for 5 days as there are not many courses). Rooms are a little dated but otherwise they are of a good size and well maintained. Hotel has a nice onsen with both outdoor and indoor pools. Service was decent and there was always someone able to provide assistance in English. Hotel has a shuttle bus service to the main Echigo-Yuzawa train station every 20 - 30 minutes and takes around 5 minutes to reach there.
Stayed 5 nights in Jan 2020