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"Location was great, close to metro and train station. The check in should be earlier as the check out is at 10 am . There’s enough time for cleaning and checking in early. There was zero contact with people . it’s always great to have the human touch . The dryers don’t work properly they take over an hour to dry your clothes.other than that was great"

"Very nice hotel, clean, easy to get to, nice and spacious room with plenty of amenities. Loved their water filling stations in every floor! "

"Very nice elegant hotel"

"Test"

"Staff were friendly, welcoming and efficient. The hotel really did feel like a home. Breakfast is absolutely delicious, as there is an on site bakery. Definitely recommend. "

"Room was clean and staff was friendly "

"Perfect location, close to the park. "

"Highly highly recommend! As soon as you step foot into the hotel, the service was amazing! The staff did not speak great English, but we were able to use simple words to communicate. The property itself is immaculate! No shoes are allowed as soon as you entered the hotel. I wore my white socks around the hotel all day and the bottom was still clean at the end of the day. You always see someone mopping or cleaning. The complimentary services (coffee, matcha, water, ice cream, soba noodles) was such a fantastic treat. Their breakfast buffet is a must because it is so delicious. The late night soba is also a must! The onsite onsen is also a must try. There were so many different pools and it was super clean! Overall, this is the best hotel we’ve have stayed at. The price per night is a great steal for this 5-star hotel!"

"The hotel is located on the lake and offers a stunning views of the Mt, Fuji. The hotel personal is friendly and helpful. Our stay was comfortable. All the meals were delicious and versatile. We are highly recommending this hotel to others. "