Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

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Superior Twin Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Economy Triple Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578

Explore the area

  • Popular LocationOsaka-jō Hall9 min walk
  • Popular LocationOsaka Castle Park9 min walk
  • Popular LocationOsaka Castle17 min walk
  • AirportOsaka (KIX-Kansai Intl.)41 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Osaka

Hotel New Otani Osaka is located in Chuo, a neighbourhood in Osaka, and is near a metro station and on a river. Osaka Castle and Miraiza Osaka are notable landmarks, and travellers looking to shop may want to visit JO-TERRACE and Shinsaibashi Shopping Arcade. Looking to enjoy an event or a match while in town? See what's going on at Osaka-jō Hall. Take the opportunity to explore the area for water adventures such as boat tours. Guests love the hotel's quiet location.

What's nearby

  • JO-TERRACE - 5 min walk
  • Osaka-jō Hall - 9 min walk
  • Osaka Castle Park - 9 min walk
  • Osaka Castle - 17 min walk
  • Miraiza Osaka - 18 min walk

Getting around

  • Osakajo-koen Station - 3 min walk
  • Shigino Station - 17 min walk
  • Osaka (KIX-Kansai Intl.) - 41 min drive

Restaurants

  • Starbucks - 3 min walk
  • SAKURA DINING - 4 min walk
  • Takoyaki doraku Wanaka - 5 min walk
  • Italian Dining NATURA - 5 min walk
  • IMP Hall - 5 min walk

About this property

Hotel New Otani Osaka

Luxury Osaka hotel in Chuo, near JO-TERRACE
10 restaurants, an indoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, 2 coffee shops/cafes and outdoor tennis courts are on-site.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: JPY 4400 per person
  • 10 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Restaurants on site

  • ALL DAY DINING SATSUKI
  • TEPPANYAKI KEYAKI
  • ISSHIN
  • FRENCH CUISINE SAKURA

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: JPY 4400 per person (approximately)
  • Self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from 16 July to 11 September
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 666 out of 1004 reviews
5 - Excellent 66%
Rating 4 - Good. 268 out of 1004 reviews
4 - Good 27%
Rating 3 - Okay. 52 out of 1004 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 1004 reviews
2 - Poor 0%
Rating 1 - Terrible. 13 out of 1004 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel New Otani Osaka was a great experience overall for us. The staff in Japan is almost always nice and professional, but here at the New Otani, they were actually really friendly, enthusiastic, and extra helpful. Always. If we even looked a little confused about something while in the lobby, a staff member would offer would come over and try to help us right away. The hotel itself was very clean as usual in Japan. It seemed relatively well taken care of also. The room toiletries and appointing were nice also. I personally thought the bed was too hard for me, but my wife liked it. The location is pretty convenient also, and is within walking distance of several interesting things to do in Osaka. It's also close to the Osaka Loop line, which makes it easy to get to other parts of Osaka also. We didn't use a car or try any of the hotel dining options on this trip, other than buying some pastries from Satsuki, which were pretty good. I would probably stay at this hotel again if I needed to be in Osaka again.
Stayed 2 nights in Jul 2022

4/5 Good

Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022

4/5 Good

Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in May 2022