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"The stay in the hotel was decent, but I would say the staff were not particularly helpful. I asked numerous times about the parking situation at the hotel to be met with disinterest. "

"Comfortable beds"

"Other than parking which you had to pay for, nothing is good. Pay the extra and go somewhere else."

"Breakfast was good . Evening meal overpriced for what is was"

"Great pub style menu, great bar, very good breakfast. We would stay at this property again! Friendly knowledgeable staff!! Thank you"

"Decent hotel for the price, very dated and a little TLC would make the place a great stay! Receptionist staff a little nonchalant but other staff were friendly and helpful "

"Hotel very nice. Restaurant good. Jose checked us in - 2 rooms - took a long time. He messed up taxi for port - wrong time and wrong size which delayed us 1 and 1/2 hours."

"Undergoing renovations during my stay so have to reserve judgement a bit. Room was clean and comfortable and small things do matter. Hot chocolate and biscuits were a much appreciated extra that I wasn’t expecting. WiFi worked fine for me and breakfast was good. "

"We had booked two overnight stays at the start and end of a cruise. While on bith occasions we arrived at the hotel well ahead of normal check-in time, we only had to wait a short time until our room was available. This was very good as it was tiring after a long journey. The hotel is convenient for cruising from Southampton as it is only a short distance to the ferry terminal, but the hotel provided a complimentary transfer on the embarkation day. However, it at £229 for an overnight stay it is not cheap with breakfast additional. WE didn't have dinner at the hotel, so can't comment, but did have drinks in the bar on our second stay. Not cheap there either, but staff helpful and friendly."