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"I’m extremely disappointed with my recent stay at the Radisson Blu, which advertises itself as a five-star experience but fell far short in nearly every aspect. First, there was constant fire alarm testing happening all day long, with sirens going off repeatedly throughout the building. It made it impossible to relax or enjoy the stay. On top of that, the entire sixth floor—including the pool and bar—was closed, and the elevator wouldn’t even allow access. The outdoor sun and pool area was a major reason I booked this hotel, and it was completely unavailable. Several key amenities were also closed without clear notice. The Gold Coast lounge was shut, Sea Star restaurant wasn’t open for lunch or dinner as advertised, Sky Bar was closed (despite being listed as open until 9), and Thalassa Wine was also not operating. These were all features prominently promoted on the website, which is misleading. The room itself had issues as well. The blinds were broken, forcing us into an uncomfortable situation with no privacy showering and getting ready in front of floor to ceiling glass with the whole city watching you with no clothes. The “30th floor indoor/outdoor pool” turned out to have no outdoor access at all, which again feels like false advertising. Transportation was another major problem. There was no shuttle service to the airport or beach despite it being advertised. We had to scramble last minute and pay out of pocket for transportation. (Cont’d See google for full review"

"N/a"

"Exceptional hotel! A spectacular experience and building with A+ staff. Worth every penny! "

"Amazing pool and view of Ha Long Bay. Definitely get one of the Bay view rooms. Great to have access to golf course and driving range."

"This is a stunning property with beautiful views of Halong Bay from every window. My room was amazing - possibly the nicest hotel room I’ve ever stayed in. The food in the hotel is outstanding with plenty of variety. I would highly recommend this idyllic property. "

"Breakfast was lovely good views , freindky staff"

"No major complaints"

"Very nice and great location "

"Everything was awesome, excellent service and very modern and high quality accommodations. Roof top pool is also spectacular."