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"The room was modern, clean and well-furnished. Very comfortable with a lot of room - including a dining area. Was not expecting the free drinks bar! That's a very big perk. Generally good for holiday or work-travel."

"Clean rooms, amazing views, and many treats and drinks in the fridge to welcome you. "

"Service was excellent at every step. The property is beautiful and the private bath on the balcony is a real plus."

"Enormously impressed by our first ryokan experience. Is a very homely hotel but great value for money. Excellent food and lovely spa facilities "

"Great location. Only issue was finding the car park!"

"The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy."

"Good variety of food for breakfast "

"Great hotels, very Japanese style!"

"Staff was very good especially the room attendant. The food and food service was excellent. We really enjoyed soaking in the hot water. Good location made it easy to explore the area."