If you’ve booked a Katoomba holiday package, you can cancel or amend it, but there may be a fee in some situations. You may be able to cancel and rebook at no cost if you’ve locked in your package within 24 hours. If it’s been more than that, you may incur a fee from your hotel, airline or car rental company. If your situation suddenly changes, make our
Customer Service Portal your first stop for more info.