Search Kantenah Villa Accommodation

"Resort is very large"

"Perfect resort for a family with kids! Clean rooms, friendly staff, great food, various entertainment! "

"All inclusive is supposed to be a food experience, I think from the week I found a couple of good flavorful items. Everything the was terribly bland, no flavor and disappointing. We did not drink the cool aid and join their "club" and so we had to stay on the poor people side, which meant sub par food and a terrible hotel room. My family stayed in building 10 in a nice 2 bedroom suite, 1 King and 2 queen beds. The only problem is when the other rooms turned on their water it sounded like the police were about to break down our door, there was a terrible knocking that happened everytime one of the other rooms turned on their shower. When we told management, they made it sound like they had heard that compliant before and offered us another room that were "close" to each other but not connected or next door and only had a king bed in each room. So we stuck it out with the knocking and didn't sleep well. Now I hear that if you are able to book the Royal Level they don't let the poor people in that didn't join the club, and that is where all the good food is as well as the good reviews. Spend the extra money and stay at the real Xcaret with the good food and access to all the parks. $4,500 life lesson I wish I would have known a couple months ago."

"Staff were incredible! Couldn’t rate them any higher. Grounds, ambiance, rooms, spa, excellent! Would love to stay here again!! "

"After months of requesting a third-floor ocean view room - clearly noted in our original reservation and reiterated through multiple emails with the resort - we were ultimately assigned a second-floor ‘ocean view’ room. The actual view is primarily the back of a building that faces toward the ocean, which suggests that ‘ocean view’ may refer more to a room category than to the view itself. When we inquired about the possibility of being moved to a third-floor room, our request was dismissed with a repeated “subject to availability”. After speaking with a manager we were able to move to an acceptable room the following day. Surely making a reasonable request months in advance is enough notice for execution. "

"Excellent "

"Staff were great! Especially Juan in the kitchen, I asked him if they had just plain steamed broccoli one day because they had one out in the buffet with cheese and he said no. A few minutes later "

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"

"The property is so clean and kept up. All the staff are amazing. The food is delicious. "