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"Good location, friendly and helpful staff, clean room"

"Service was excellent and the room was very well provided, with a potable water tap to refill my bottle. We often stay here because the location is fantastic -- walking distance to most sites in George Town. "

"Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!"

"The hotel staff service was efficient and excellent. The room was very clean and amenities were well kept. It is also convenient for shopping and local food tasting as Penang Road, Komtar and other shopping places are all within 10-15 minutes walking distance."

"Super "

"Everything about the hotel is perfect "

"Clean and comfortable "

"This is a nice hotel in a great location in George Town. Staff was friendly and the room was clean."

"Checked in was very smooth, "Yaya" from the checked in counter was very helpful and she even call the room to check is everything ok. Breakfast spread was superb. The only setback was the pillow for my 4 nights stay, to soft, maybe hotel can invest for a better pillow, a bit firm should be nice."