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"Clean Room, facilities is top notch and amazing, location near various locations of Georgetown. Most importantly, quality service provided by the staffs. 10/10"

"The room was clean. Staffs are friendly, polite & very helpful. Location of hotel is center to tourists attraction and many eating places."

"Super friendly and helpful staff.The hotel is lovely, needs a bit of updating perhaps but we really enjoyed our stay.The main hotel’s business are conferences of all sort so you might prepare yourself for that aspect of it but didn’t bother us apart from one occasion when the entertainment was trying the music equipment and it was super loud but my concerns were listened to and the issue was resolved."

"A gem of a hotel! The staff were super helpful, the building in a colonial style - no concrete in sight. The common areas were peaceful and the extras much appreciated. Wonderful place."

"The service staff were very accommodating and the rooms were new and very clean."

"Although the breakfast needed more variety - the staff were fantastic - they knew our coffee/tea order and we found everyone who we came in contact with super friendly - i was driving around Penang and the security in the car park - was alway helpful when parking - i would stay again - room always cleaned and plenty of towels "

"The room sizes are big with room amenities such as water, tea, coffee and bathroom necessities are provided. There was even a microwave in the room and water filtration system in the hallway. Two air conditioners....one for the bedroom and one for the living room makes the place cool and comfortable. Hotel staff are very friendly and helpful. This place is well situated and close to a shopping mall and within walking distance (around 10 min) to main tourist sites. "

"Room was beautiful and had a great view. Comfortable bed and great shower pressure. Bar/lobby had good drinks and cafe had amazing pastries. Breakfast was a great spread and they make so many things for you. Wish we had more days here. "

"Spacious room, great location, good breakfast."